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Project Management, Program Coordinator, Change Manager

Emeryville, CA
December 06, 2019

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Name: Maria R.


Location: Emeryville, CA 94608

Seeking in Northern California, W2 - Prefer FTE or Contract to Hire, will consider Long-Term Contract

5+ years Project Management, Program Coordination, Change Manager skills, Supervisor with Staff Management experience


Business & Financial Services, Government, Insurance

Payer & Provider - Medical & Health Care, Patient Services, Hospital, Clinics, Managed Care

Software, Web Products & Services

Primary hands-on, point of contact for Implementation of Business Projects, Program Coordination, Change Management

Advanced Business Strategy, Project Process & Methodology skills focused on increasing Business Capabilities,

Purchase Business Solutions Technology, successfully manage numerous concurrent project lifecycles

PMP Certified, Extensive planning and organizational skills, business acumen; quick & efficient follow up, negotiation, integrity in clear verbal & written communications

Assigned to elicit requirements, develop all-encompassing plan in scope, execute internal & external programs & projects

Manage, resolve & own delivery, scope, time, scheduling, resources, cost, quality, issues, conflicts, integration, communications, compliance, risk, constraints, procurement, $2M+ budgets, milestones, change management leadership, expectations, sponsors & stakeholder management

Create High Level Milestones, Detailed MS project plan schedules, Project & Portfolio Management framework

Define performance metrics, develop status reports, update all documentation

- Map phases, milestones, tasks, target dates including scope, dependencies, phase gates, resources assigned

- Chart GANTT, PERT, WBS, Baseline, Critical Path, Dashboards, Process flows, diagrams, workflows

- Use MS Office 365, Excel, Word, Email, Outlook, Multiple PPM tools, PPMC, PowerPoint, Project, SharePoint, Visio

Conduct kick-off meetings with Cross-Functional Resources, Vendors, Sponsors & Stakeholders

Communicate set priorities, benefits, overall project schedule on plans mapping end to end implementation strategy & acceptance criteria; Present level of effort plans to meet business goals in delivery, communications, scope, cost, risk, quality, procurement, integration, go-live & ongoing support effectively; Engage collaboration, acceptance, commitment & approval going forward

Supervise Staff, Resources, Coordinate change with Worldwide, Remote, Distributed, Offshore, Onsite Resources & Vendors

Own cost efficiency, decisions, consensus, monitoring & tracking, results

Solve issues, risk, compliance, handled escalations, ambiguous communications, conflicts, problems, unexpected obstacles

Report progress & performance metrics accurately, conduct frequent status meetings, schedule & arrange live & virtual meeting space, conference calls, distributed agenda to all project teams, steering committees, stakeholders & executive sponsors to discuss status real time, document & distribute status meeting minutes, action items, decisions, issues

Complete end to end delivery, knowledge transfer, sign off, closure


Emeryville, CA 94608

El Cerrito, CA 94530

Hayward, CA 94545

Lafayette, CA 94549

Richmond, CA 94804

San Francisco, CA 94105

Advanced Business Strategy & In Scope, Knowledge, Skills as follows:

3rd Party Vendors* Outsourcing


Account Analysis & Reconciliation

Accounting * Accounts Payable Receivables General Ledger GL

Accounts Territory


Advisory Committee

Allscripts Sunrise Financial Management


Analytical Problem Solver


Asset Management * Inventory

B2B B2Bi B2C B2E

BIDM Business intelligence & data management

Big 5

Big Data


BP Business Partners

BPM Workflow

Breach Identity Theft Unauthorized access or disclosure improper storage, use & disposal

Budget Management

Business Administration

Business Analyst

Business Analytics

Business Applications Software Systems

Business Associates

Business Automation

Business Consulting

Business Initiatives

Business Leader

Business Project Manager

Business Services

CA PPM Niku Clarity

Change Control

Change Manager

Charge Capture

Citrix Podio PPM & Social Collaboration

Claims Processing



Conflict Resolution

Constant Change Requests CRQs

Constraints - scope, quality, schedule, budget, resources & risk

Consumer Facing Websites

Content Management

Contract Negotiation

Contractual Relations


Cooperation / Collaborate

Coordination of Benefits COB

Corporate Business Strategy & Operations


Cost Analysis * Expenses * Cost Models * Cost Reduction

COTS Commercial Off the Shelf Products

Covered Entity

Creative Solutions


Customer Contact Center * Call Center

Customer facing

Dashboards / Diagrams / Workflows / Scorecards / Process Flows / Roadmaps / Executive Status Reports

Data & storage management, archive, disposal & retention

Data Analysis / Data Quality / BigData

Data Privacy

Database Management

Delegate work

Dependencies Interdependencies

Devices Deployment

Digital Commerce

Document Management

DSS Decision Support Systems


E-Learning LMS Training Content & Curriculum Development

Electronic Health Records EHR Medical Records EMR


Enterprise Software

EPIC Bridges, MyChart, ICU, Home Health, Orders, Community Connect, ClinDoc, Beaker

EpicCare Ambulatory Tapestry Prelude Cadence Resolute ADT Rx Pharmacy Willow

EPPM Oracle Primavera

Equivalent practical experience & training / Certifications to Bachelor’s Degree



EV Earned Value

Event Management

Excel Pivot tables

Extranet Intranet

FAQs frequently asked questions

Field Operations

Financial Services Products Systems Transactions

Functional Specifications Features

GANTT PERT WBS Work Breakdown Structure Critical Path CPM

Gap analysis * Analyst

Gate reviews

General Data Protection Regulation GDPR EU - US Privacy Shield


GL General Ledger Interface Design

Global Supply Chain SCM Demand Planning & Logistics

Government Projects – Public Sector Local, City, County, State & Federal

Guidewire ClaimCenter * BillingCenter * PolicyCenter

HB Hospital Billing - Inpatient

Health Care Epic Cerner AllScripts MKesson GE

Health Care Project Manager * Program Manager

Health Plans Insurance Claims Clearinghouse

Healthcare Operations

HealthPresence Telemedicine

HIE HIX Health Information Exchange

High Accountability & Reliability

HIM Health Information Management

HIPAA Health Insurance Portability and Accountability Act



Identity & Fraud incident solutions & prevention

IDM IAM Identity Access Management Control

iKnowMed Mckesson


Impact Analysis


Information Security

Insurance Applications

Integrated Health Care

Integrated Planning & Delivery (IPD)

Integration Management

Interface Development API Interfaces UI GUI

IoT Internet of Things

Issues tracking

Jira Core


KPI Key Performance Indicators * Metrics

Legacy Systems


Lotus Notes

M&A Merger & Acquisition

Managed Care Information Systems MCIS

Matrix Management

Meaningful Use

Medical Hospitals & Clinics, IPA

Microsoft Project Server

Mid-Level PM Intermediate


MS Excel

MS Lync

MS Office

MS Outlook

MS Photoshop

MS PowerPoint

MS Project

MS SharePoint

MS Visio

MS Word



Non-Technical Non-IT

Objective respectful feedback

OCM Organizational Change Management

On-demand applications

Operational Readiness

Oracle E-Business EBS

Oracle RDBMS



P&L Profit & Loss * Revenue

Packaged Technologies

Patient Health / Medical Records

Patient Services


Payroll Approval

PB Professional Billing - Outpatient

PDM Product Data Management

People Management / Staff Management

Planview & HP PPMC

PMBOK PMI Waterfall SDLC RAD Agile Scrum LSS Kaizen Lean Six Sigma

PMM Project Management Methodology

PMO Project Manager

Policies & Procedures

POS Point of Sale

PPM Project Portfolio Management

Privacy Rule

Proactive Leadership

Process Improvement

Process Simplification

Procurement Planning RFP RFQ RFI Requirements Sourcing Source Selection Price Negotiation

Product Innovation Launch Pilot Implementation PLC PLM


Productivity Improvement

Program Coordinator

Project Budget & Financials

Project Charter Business Case

Project Closure Knowledge Transfer

Project Controller

Project Cost Estimate * Feasibility * Forecasts

Project Documentation - Compliant Traceability Meticulous Detail

Project Lead & Coach

Project Life Cycle * Execute multiple complex projects

Project Management Professional PMP

Project Manager PM

Project Planner * Project Planning

Project Specialist


Proprietary Information Strictly Confidential

Protected Health Information

Provider Network

PTP Project Tracking Portal

Purchasing * System Authorize Purchase Buy, Lease, Order, Ship, Receive, Approve Project funded Supplier Invoices

QC * Quality Control * QOS * QA & Test

QMO Quality Management Office

Quality Improvement

RACI Responsible Accountable Consulted Informed

Records Management

Refresh Upgrade Custom Built Product

Regression Testing, Scripts, UAT User Acceptance Testing

Regulatory Compliance - cGMP Sarbanes-Oxley SOX COBIT COSO HIPAA GBLA GDPR ERES PCI

Relationship Management

Release Management

Release of Information ROI


Remote Secure Access RSA

Reorganization, Consolidation, Expansion, Relocation

Reporting, Status, Process & Presentation documentation

Requirements Management BRD PRD PDD Project definition document

Resource Manager Resource Planning Resource Leveling

Revenue Cycle * Revenue Capture

RHIA Registered Health Information Administrator RHIT


Risk Management Mitigation


ROI Return on Investment * ROA Return on Assets

Roll-outs Local Regional National International

SaaS Software as a service


SAS Oracle Tableau Analytics

Scanning, Scanners OCR

Scope Management - Plan, Define, Validate, Control

SEO Search Engine Optimization

Service Management ITSM & ITIL

Service Provider

Service Provisioning

Shared Services

SLA Service Level Agreements

SOC Service Organization Controls * Audit standards SAS 70 SSAE 16 SSAE 18

Social Media Twitter Facebook

Software & Hardware Install Deployment

SPOC Single Point of Contact * Pivotal Role * Coordinate * Facilitation * Liaison


Stakeholder Management

Statement of Work (SOW)

Strategic Business Goals Alignment

Structured Project Management

Subject matter expert SME


Supply Management

Surveys - Users, Customers

TCO Total Cost of Ownership

Team Leadership


Telecommute or Virtual or Remote or Onsite

Time Management

Transaction Banking

UI User Interface

Usability Assessment, Test

User Communications Writer

UX User experience enhancements & User guides

Variance Analysis

Vendor Contract Administration - New, Select, Renew, Transfer, Maintain, Cancel, Replace

Vendor Led Services & Solutions Implementation

Vendor Management


Web Hosting

Web Meetings * Presentations - WebEx * Adobe * TelePresence * AV Audio Visual

Web Products

Web Services

Website Analytics, Search & Promotion Development

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