Senior Solutions Architect DevOps Engineer System Administrator

Qualifications Profile

Results-oriented, innovative, and methodical professional with extensive experience in solutions architecture and systems administration. Concept-to-execution driver with proven expertise in gathering and analyzing technical requirements as well as in ensuring high-quality and on-time completion of projects. Expert at addressing client needs; leading systems installation and troubleshooting; and identifying and resolving complex technical issues toward the attainment of productivity growth, process improvement, and organizational objectives. Effective at building strong relationships with IT teams, management, and other professionals of all levels.

Areas of Expertise

Project Management Life Cycle Application Installation and Maintenance Network Security and Programming

System Testing and Execution Business Application Integration and Service Activation

Technology Solutions Delivery Cross-functional Collaboration Regulatory and Standard Compliance

Relevant Experience

Mosaic451 • Phoenix, AZ

Senior Solutions Architect May 2018–Present

Conduct thorough log analysis and continuous customer systems monitoring

Carry out the development, documentation, and oversight of secure Linux environments across multiple data centers

Serve as Linux Team lead and key liaison with IT, Development, and Quality Assurance teams while collaboratively interacting with engineers

Demonstrate technical expertise in designing, executing, troubleshooting, and maintaining complex network and security devices, Linux systems programming, and network security

System administration within Windows, VMware, and Linux areas as well as the installation, configuration, and troubleshooting of Linux networks, servers, and firewalls

Implement project life cycle stages, from organization and planning to execution of large-scale online transaction processing (OLTP) solutions

Exhibit skills in cloud computing, information management, application development, and virtualization, as well as in requirements evaluation for business application integration and service activation

Act as manager in charge of supervising teams to attain success in project development, implementation, and maintenance

Facilitate hands-on training and mentorship to cross-functional teams to enhance their skills and competencies

Received consistent achievements for efficiently handling various projects as technical architect, team lead, and technical developer

Systems Engineer Sep 2016–May 2018

Maintained active involvement as member of the Linux Team in charge of managing and architecting all Mosaic451 Infrastructure systems that host Fortune 500 companies, providing cyber security log analysis and 24-hour monitoring of customers systems

Held accountability in developing and overseeing customer environments in VMware ESXi across multiple global data centers and cloud-based environments in Amazon Web Services (AWS)

Established and implemented new data center in Las Vegas Switch Data Center to support clients

Handled security and automation of customer deployments, as well as development of client-based automated deployments with structured upgrades, ensuring consistent 99.9% SLA uptime using internally developed Nagios XI monitoring scripts

Created and oversaw Mosaic451’s current VMware environments (Production, Dev, and QA)

Migrated all company VMs off oVirt to new hypervisor environment.

Created Elasticsearch, Logstash, Kibana (ELK) clusters for customer’s threat management portals and long-term Log of Record (LoR) storage

Facilitated ground-up deployment of new data center and full migration of all hardware and systems

Generated standards around upgrade plans, security processes and disaster recovery layouts

Served as primary contact for evaluation of tools and services for the team and customers

Conducted installation and administration of system backups using Rubrik

Worked on containerizing internal and customer environments for structured deployments and effective DR planning

Network Operations Engineer Jun 2015–Sep 2016

Led the development and integration of network monitoring tool for Williams Oil and Gas including SNMP configuration, network topology, and taxonomy creation within monitoring software

Expertly performed network troubleshooting, maintenance, and configuration across multiple customers and technologies such as Juniper SRX/EX, Cisco ASA, Palo Alto Firewalls, Sonicwalls, Aerohive APs, Sophos UTM, Shavlik Protect, McAfee ePO, Splunk, Check_MK, and Nagios

Conducted systems and network analysis of network infrastructure, applications, operating systems, firewalls, servers and more using the NOC tool-set

Guaranteed ongoing advancement of machine data sources including log data, binary data (flow and PCAP), and context data into NOC monitoring tools

Coordinated configuration, oversight, and update of Palo Alto/Juniper/Netscreen firewalls

Collaborated with NOC analyst team in facilitating preliminary incident response, network, and event analysis

Monitored network alerts through NOC tool-sets for response, triage, and escalation; initiated continual monitoring of data infrastructure environment; and performed correlation of events from network, enterprise, and host sensors

Assessed network, server, and application events that are detrimental to overall infrastructure availability, as well as determined and eliminated false positives and provided results to management

Facilitated strategic analysis and near real-time auditing, investigating, reporting, remediation, coordination, and tracking of network-related activities for multiple clients

Used Nagios NMS in implementing device configuration change tracking within process change management workflow procedures

Evaluated data and generated reports regarding network vulnerabilities, and recommended actions for prevention, repair, and mitigation using various Linux-based tools

Administered ongoing network operations run book for people, processes, and technology review

Chesapeake Energy • Oklahoma City, OK

Associate Help Desk Analyst Jun 2013–Oct 2013

Rendered support to Accounting and Imaging departments by promptly resolving issues on bar code scanners, Artesia batch job management, Microsoft Excel reporting, and Kofax software

Generated reports on test-case scenarios to verify key functionality of application releases, patches, and enhancements prior to delivery to production environments

Provided rapid resolutions on end-users’ issues with computer-related technologies involving hardware and software, printing, application installation, word processing, electronic mail, and application and operating systems

Applied problem-solving skills in determining and troubleshooting infrastructure issues in exploration and production applications in conjunction with IT teams utilizing WellView, Microsoft Outlook, Citrix, Cygnet, and production data input

Help Desk Specialist Oct 2011–Jun 2013

Spearheaded the monitoring and coordination of network, field wireless, supervisory control and data acquisition (SCADA), and other field communication equipment outages

Checked the status of various device health, jobs, and other infrastructure-related issues on servers, storage, databases, and backup jobs, which involved restarting jobs, services, and devices

Utilized Commvault for tape management and storage maintenance, as well as Zendesk and BES for Blackberry and iPhone administration

Facilitated nightly checks to maintain accuracy and accessibility of certain data, including Artesia iSeries backup and monitoring

Delivered first-rate technical services to clients by providing assistance on device setup, updates/upgrades, and overall troubleshooting

Technology Associates • Canoga Park, CA

Information Technology Support Specialist Apr 2011–Oct 2011

Delivered support to multiple key off-network and remote contractor and military sites to accomplish set-forth mission

Collaborated with customers, management, contractors, and higher levels to determine and implement corrective actions for hardware and software failures

Took charge of configuring and identifying network connection-related issues such as port activation, network line and wall port installs, and fiber network card setup

Executed user guides for hardware fixes, application systems, and software resolutions; coordinated and altered user software configuration and basic configuration management functions; and facilitated testing and delivery of client hardware and software changes and applications for end-users

Offered software application assistance with commonly used office automation applications from standard United States Air Force infrastructure support contracts

Chickasaw Nation Industries, Inc. • Norman, OK

Client Support Administrator Dec 2008–Apr 2011

Ensured delivery of customer service and assistance to more than 18,000 users on Tinker Air Force Base (AFB) by performing complete set-up and installation, configuration, and troubleshooting of hardware and software

Implemented changes and maintenance of new technology file system (NTFS) permissions and exchange server 2003 permissions settings for over 20 organizations

Administered Active Directory by developing, modifying, and removing user, mail accounts, groups, and computer accounts in accordance with US Air Force policy

Ensured maintenance of US Air Force information awareness and protection training guidelines

Other Experience

Chesapeake Energy • Oklahoma City, OK

Supply Chain Analyst II Oct 2013–Jun 2015

Education

Coursework in General Studies – Oklahoma City Community College • Oklahoma City, OK

Professional Development

Certifications

CompTIA Security+ Certification

Red Hat Certified Systems Administrator (RHCSA)

Red Hat Certified Engineer (RHCE) – In Progress

Training

Carbon Black AWS (Amazon Cloud) GPC (Google Cloud) Elasticsearch Ansible Nagios VMware Red Hat Virtualization OpenStack Citrix NetScaler Juniper Firewalls Microsoft SQL Server Palo Alto Firewalls Fortigate Firewalls Splunk Trace Vectra SumoLogic LogRhythm Spotfire

Technical Skills

Operating Systems

Linux (Red Hat Enterprise/CentOS/Oracle Enterprise Linux/Debian/Ubuntu/SUSE) Windows 2008R2/2012/2016 Mac OS X

Hardware

Routers Switches (Cisco/Brocade/Extreme Networks) Cisco Firewalls Dell PowerEdge Servers/Blades EMC Clarion and Hitachi Storage Arrays

Linux Applications

Apache BIND Cacti DM-Multipath iptables Linux Virtual Server (LVS) PHP Databases (MySQL/PostgreSQL/MariaDB) Samba Sendmail/Postfix OpenSSL SSH Tomcat

Monitoring

Nagios Zabbix Sensu Check_MK

Programming Languages

Basic knowledge of Python Ruby Java

Configuration Management

Ansible Puppet Salt Stack

Big Data

Elasticsearch Kibana Logstash Filebeat Kafka Spotfire LogRhythm SumoLogic Splunk

Networking

DNS DHCP TCP/IP SNMP SMTP VPN FTP/SFTP VLAN Switches Firewall

Cloud / Containers

Google Cloud (GPC) Amazon Web Services (AWS) OpenStack Kilo – Pike Rancher OS

Docker Containers Openshift

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