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Project Manager Management

Temple Hills, MD
November 23, 2018

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Joel McCune, MBA, CSM, PMP

301-***-**** • •

Agile Project Management

Multifaceted career leveraging technology expertise in Software Development and Project Management. Technically sophisticated software developer, agile project manager, and business analyst with extensive background in leveraging cutting-edge methods and technology to create innovative business processes, software, and applications as part of a wide range of business solutions. Skilled at leading and communicating with diverse teams, stakeholders, and clients. Expertise in leading software development projects, SCRUM, business analysis, problem-solving, technical troubleshooting, and managerial decision-making. Core Competencies:

• Full Life Cycle Project Management

• Systems Launch / Implementation

• Software Development Management

• Client Relationship Management


• Agile/Lean Methods

• Problem Resolution / Troubleshooting

• User Training and Support

Education and Credentials

Master of Business Administration (MBA) (2017)

American University, Washington, D.C.

Bachelor of Science in Computer Science (2012)

Bowie State University, Bowie, Maryland

graduated magna cum laude


Certified Project Management Professional (PMP), Project Management Institute (PMI), (2017) Certified SCRUM Master, Scrum Alliance (2016)

Certified SCRUM Product Owner, Scrum Alliance (2016) Professional Experience

Care First FEPOC, Lumen Solutions, Washington, D.C. Project Manager / Scrum Master, 2018 – Present

Lead the implementation of agile for Core Clams Portfolio’s EDI tool replacement project. Both two scrum teams

(15 team members) successfully delivered using the agile process. National Treasury Employees Union, Washington, D.C. Developer/Business Analysis (Scrum Master & Project Management), 2013 – 2018 Lead core business analytic functions, including requirements gathering, roadmapping, stakeholder relationship management, workflow design, and gap/root cause analysis. Oversee major projects for union process improvements leveraging Agile/SCRUM methods and cost-effective vendor relationships. Serve as developer capable of designing and implementing system-wide software and applications. As a member driven organization CRM integration and enhancement is an essential component for every project. Joel McCune, MBA, CSM, PMP

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Key Projects:

SCRUM Implementation and Development: Spearhead introduction of Agile methods to business processes through diligent requirements gathering, backlog management, project management, and implementation of two week sprint cycles to ensure continuous process improvements. Led sprint planning, retrospectives, and reviews that ensured project delivery and meeting stakeholder expectations.

Reporting and Analytics Infrastructure: Effectively selected an appropriate vendor, collaborated with cross-functional departments with meetings, and requirements gathering/backlog management.

Conference Management Solutions: Spearhead payment vendor and third-party API selection and core project management functions, including levering Agile methods, cross-functional communication, eliminating backlogs, providing technical documentation, and data analysis.

Political Campaign/Capitol Hill Membership Engagement: Oversaw onsite observations to identify appropriate process improvement opportunities; delivered sign-in application and increased registration efficacy by 75%. Created dynamic Capitol Hill survey application to increase meeting effectiveness.

Convention Management Project: Successfully led the development and implementation of the convention management system using a combination of both SCRUM and waterfall. We managed to combine both the registration and credentialing system into one tool which contributed to zero anomalies on the day of our convention.

.NET and Git-Based DevOps Redesign: Successfully selected cloud vendor for source code and vendor/application for continuous integration; collaborated with outsource teams in evaluation of infrastructure compatibility. Ensured environment stability throughout development of new solution after DevOps server crash.

Vendor Relationships and Team Collaboration: Worked with the development teams from various vendors, including communications, quality assurance, collaboration with PAC vendors, management of sensitive data and SSNs, and data security. (Data synchronization and transformation and NUGET package delivery) I also work with our vendors to ensure seamless integration with our CRM.

Part of the core PM team: Contributed to vendor selection, requirements gathering, and architecture for the MS Dynamics project - which would replace the existing membership/CRM system.

SaaS implementation: Lead the selection and agile implementation of applications such as JIRA, Slack, and AppVeyor. I aligned the constraints, opportunities, and benefits with the requirements and organizational vision. I facilitated meetings such as SLA reviews, requirements gathering, setup training, infrastructure integration, and security configuration. National Treasury Employees Union, Washington, D.C. Developer/Business Analysis (Software Engineer), 2013 – 2014 Introduced agile software development practices and worked with key stakeholders to introduce the agile lifecycle.

Key Projects:

Migrated and Upgraded Applications: Worked with stakeholders in OGC and IS departments to remove the roadblocks that prevented the upgrade of the case tracking system. In addition, I use the lasted .NET Frameworks to bring new search capabilities, patch security vulnerabilities, and fix bugs in the system.

Introduced Agile Quality Control and Testing methods: Developed (using c# and SQL) an automated congressional district mapping system. We introduced members of the legislative department to agile QC and testing. Today, they are the flagship department for agile business processes at NETU.

Technical Proficiencies

Tools: JIRA, .NET Framework, ASP.NET MVC, Entity Framework, Visual Studio, Android, MS SQL Server, MS Office 365, GIT, C#, C++, Java, T-SQL.

Methods: Agile, SCRUM, KANBAN, SDLC, Tableau.

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