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Manager Sales

Woonsocket, Rhode Island, United States
November 21, 2018

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Wesley Garvin

** ******** ***. **********, ** ***64 • 401-***-**** •


PROFESSIONAL PROFILE Talented Operations Manager with expertise in building and optimizing organizational processes as a successful entrepreneur in Non-Profit and For-Profit business development. A high-performing executive with a proven record of maximized results in Hospitality Management, Leadership and Talent Acquisition as well as an exceedingly capable Public Speaker, Executive Director and Vocational Rehabilitation Specialist.

SUMMARY OF QUALIFICATIONS Social Capital Development Organizer • Learning and Development Specialist • Sales and Hospitality Recruitment • Job Placement Specialist • Excellent public speaker • Excellent communication skills • Ability to handle multiple tasks in changing environments • Microsoft Office Suite • SharePoint • QuickBooks Pro • BI, CRM, PM and ETO experience • Customer Satisfaction • Operational Process Analysis

• Organizational Design and Development • Productivity and Efficiency Improvement • Project Planning & Execution • Strategic Planning & Leadership


2009 – Present Cumberland, RI

• Founded Students Taking Action Now with Determination (STAND) Rhode Island, the state’s first and only adult learner leadership organization

• Developed recruitment program to increase adult learner membership in STAND

• Competed in state’s RFP process to generate funding for development and employment within STAND

• Recruited, developed and managed the adult learner Advisory Board

• Planned, organized and executed Rhode Island’s first statewide Adult Learner Leadership Conference for ABE, ESL and GED students

• Developed event budgets, managed planning committees, located event sites and negotiated costs

• Provide Rhode Island only statewide leadership conference free for (300) adult learners in 2010/12/14

• Created Leadership Training Programs providing face-to-face professional development for adult learners

• Provided education training within local community ESL/ABE programs for adult learners regarding employability and advocacy

• Managed the state’s adult learner annual postcard drive presented to the governor and state legislators

• Developed and executed Rhode Island first statewide bi-annual adult learner leadership survey

• Developed curriculum for statewide adult learner leadership workshop

• Served on the Board of Directors for VALUEUSA, the national organization of adult learners FEDCAP/CWS, Business Development & Vocational Specialist 2016 – 2018 Providence, RI

• Worked closely with case managers, community support specialists and job coach specialists to provide wrap around services for company’s vocational clients

• Represented company as in-house Subject Matter Expert on business processes, operations and up-to- date industry guidelines

Wesley Garvin

49 Fairview Ave. Cumberland, RI 02864 • 401-***-**** • 2

• Provided detailed information to manager partners regarding state Work Opportunity Tax Credit (WOTC)

• Developed new business owner and manager contacts highlighting employment opportunities for Rhode Island and Massachusetts clients

• Provided on-site face-to-face job retention visits for clients on a monthly basis

• Connected with businesses daily to develop employment opportunities for clients

• Developed relationships with prospective clients and maintained existing client relationships

• Partnered nationally with management to create career maps for current and prospective clients

• Negotiated contract terms with clients and communicated terms to stakeholders

• Developed online tools for management to track clients, job coaches, transportation and schedules in Microsoft SharePoint environment

Aon Hewitt, Senior Recruiting Specialist

2006 – 2009 Lincolnshire, IL

• Created a consistent, high- volume flow of qualified candidates through various and creative sourcing methods, including but not limited to online searches, cold calling, internet postings, job and career fairs, local colleges, referrals, resumes, and temporary agencies

• Sourced and screened resumes, conducted interviews, negotiated salary, tracked and updated candidate status

• Determined candidate suitability by evaluating requirements, assessment testing and appropriate background checks on acceptable candidates to include employment, education, drug, criminal, and motor vehicle

• Executed all pre-employment activity to include advertisement, applicant screening, background checks, reference checks, coordinating drug screens, applicant tracking and relocation package

• Maintained OFCCP compliance with internet job boards; and other advertised search engines while searching for the correct candidate

• Maintained candidate database, recruiting reports and recruiting metrics for company as well as special projects related to recruiting and retention

• Hospitality recruiting with emphasis on Sales & Marketing, E-Commerce Marketing and Food & Beverage All Around Food Service Consultants, Inc., President 1997 – 2009 Cumberland, RI

• Provided management recruiting services to restaurants and hotels

• Consulted on menu development

• Advised on the development of management and staff recruitment, hiring and staff evaluation processes

• Consulted on marketing campaigns

• Consulted on portion management protocols and kitchen redesign

• Assisted restaurant chains in the hiring process as a corporate recruiter

• Placed managers at key locations with an immediate positive impact on restaurant efficiency Chili’s Restaurant, Supervisor

Wesley Garvin

49 Fairview Ave. Cumberland, RI 02864 • 401-***-**** • 3

1994 – 1997 MA, RI (various locations)

• Ensured efficient, timely and friendly service to all customers and staff

• Maintained high quality food sourcing and preparation

• Supervised stock rotation and receiving

• Managed recruitment, hiring and ongoing evaluation of all kitchen staff positions Applebee’s Restaurant, Manager

1991 – 1994 and 1998 – 2009 MA, RI (various locations)

• Managed kitchen and dining room staff

• Managed food and beverage contracts with multiple vendors

• Trained staff on proper food handling

• Managed all aspects of the Back of the House

American Foods, Inc., Sales Manager

1988 – 1991 Milford, CT

• Managed other sales staff

• Trained new sales representatives

• Provided direct in-home sales of frozen foods, appliances and cookware EDUCATION

• CCRI, Business Administration – currently enrolled

• General Equivalency Diploma

• Applebee’s Management Certificate

• Midwest Academy’s Organizing for Social Change Certificate

• Marriott Award certificate for Sales Force One DC Metro Launch VOLUNTEER AND COMMUNITY

• Conducted Leadership for Adult Learners workshop at the State Adult Education Conference in San Antonio Texas

• Volunteer – Ronald McDonald House in Providence, RI

• Volunteer – Holiday meal service, kitchen work and storeroom stocking in Providence, RI

• Volunteer – Culinary support for faith-based organizations

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