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Customer Service Production Operator

Location:
Columbus, OH
Posted:
March 28, 2024

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Resume:

MICHEL BALIALONDO KANAYI

**** ******** **** ***** *** #5 Columbus, OH 43232

Columbus, OH 43232

ad4nbu@r.postjobfree.com

614-***-****

Authorized to work in the US for any employer.

SUMMARY OF QUALIFICATIONS

●Customer service & relations

●Detail oriented and organized

●Training and delegating

●Team worker who completes task in timely fashion, motivated, communication skills and adaptability to learn.

WORK EXPERIENCE

Production Operator

Mars Pet Care USA - Columbus, OH

August 2020 to present

As a supply driver (servicer) my assignments are loading production materials into the primary piece of equipment, meeting corporate quality and safety standards in the manufacture of pet food; Assisting product changeovers on primary piece of equipment; Communicating with team in order to prevent downtime and quality issues; Assisting in the operation of equipment for breaks and lunches or as needed; Documenting quality attributes and provides production data for shift reports.

As a depalletizer operator, I am responsible of loading and off-loading materials and equipment; adjust machine settings to complete tasks according to specification, accurately and in timely manner.

As a packaging operator I'm in charge of the EBM display packer and the Thiele case packer, in charge of all Change over product in schedule. We pack cooked pet food after the all process and getting ready for shipping over the finish good department. (Good manufacturing practice and loader and unloader operator).

-Responsible for the basic/routine running of packaging/process equipment to complete the conversion process and package finished product prior to shipping in accordance with all routine SOPs and specifications;

-Loading of packaging material;

-Clearing jams;

-Resetting faults;

-Basic changeovers;

-Product quality checks and report issues to Technical Operator;

-Responsible for following all Quality and Food Safety Policies and applicable procedures.

City Carrier Assistant

US Postal Service - Columbus, OH

February 2020 to June 2020

Deliver and collect mail on foot or by vehicle under varying road and weather conditions in a prescribed area ;

Maintain professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products and geography of the area.

Lead Material Handler and machine operator

Communication Test Design Incorporation - Columbus, OH

June 2014 to February 2020

As a team leader, responsible of decision-making, coaching, mentoring, developing the team’s skills and managing conflict.

Verify incoming and outgoing unit counts and unit condition.

Maintain satisfactory Quality performance levels.

Package, unpackaged, sort, stage, and prepare units for production.

Data entry to CTDI systems via PC and RF handheld devices.

Perform tasks in a high speed, high volume environment.

Put away and pull equipment and/or parts.

Maintain a clean, organized work.

Able to perform advance machines troubleshooting in packaging lines

Other duties as assigned.

Commercial and recruiter

NATIONAL EMPLOYMENT OFFICE - Kinshasa

January 2010 to August 2013

Get in touch with the various companies and to be able to win job placement contracts for job seekers;

Sourcing candidates through databases and social media, conducting interviews;

Filing paperwork and keeping abreast of employment law and legislation.

EDUCATION

Bachelor degree of International law (September 2008)

PROTESTANT UNIVERSITY IN CONGO (Kinshasa)

High school diploma in LATIN-PHILOSOPHY

CS CARDINAL MALULA – KINSHASA

September 1991 to July 2000.

ADDITIONAL SKILLS

Basic knowledge of personal computers.

Good problem solving skills.

Ability and willingness to develop and manage self, demonstrate self-directed workgroup leadership and contribute to efficiency, quality, and cost optimization with minimal supervision.

Flexibility.

Machine operator.

Maintenance

Packaging.

Assembly.

Reliability.

Ability to operate forklift in a safe manner.

Picker packer

Good housekeeping skills and knowledge of GMP's.

Quality assurance

Quality control.

Manufacturing.

Fast learner.



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