A reliable and self-motivated individual seeking to obtain a challenging full time position. To be able to provide opportunities for professional growth and advancement, where I can utilize my training and related skills to mutual benefit.
Call Centre Agent, EMPIRE AR MANAGEMENT June 2018 - September 2018
•Provided courteous, prompt and professional service to customers over the phone with
the goal of resolving customer questions and concerns during the first contact
• Worked with other call centre agents.
• Followed up with customers to identify and support their needs.
• Processed routine clerical transactions in between calls.
Head Hostess, BATON ROUGE RESTAURANT October 2017- May 2018
• Managed hostess team, distributed work and responsibilities
•Handled large party reservations, emails and requests
•Worked under high volume of stress during holiday hours
•Maintained hostess stand, bussing and resetting tables.
•Performed opening and closing duties for service bar
•Made cocktail/cafe drinks
Receptionist, HAND & STONE SPA February 2016 - June 2017
•Handled client information with confidentiality, booked appointments accordingly
•Processed insurance receipts, answered phone calls
•Opening and closing responsibilities
•Millennium Software proficient
•Attended to Guest inquiries
Receptionist, TOWN OF RICHMOND HILL May 2015 - Jan 2016
•Provided customers with the rules and regulations of the facility
•Handled /balanced daily cash incomes/reports
•Answered phone calls
•Entered data according to desired programs
Key Holder / Sales Representative, SOFTMOC INC June 2013 - April 2015
•Professional customer service with extensive training within the footwear industry
•Closing the store: balanced cash, cleaning, organizing, merchandizing
•Responsible for product knowledge and keeping track of inventory
GEORGE BROWN COLLEGE
Completed Pre-Health program
STEPHEN LEWIS SECONDARY SCHOOL
Successfully graduated with honours
•Personable and committed individual that works towards company's satisfaction and
strives to meets company requirements
•Detail oriented with the ability to learn new skills quickly.
•Ability to work efficiently in both a team environment as well as independently
•Punctual with excellent communication and organizational skills.
Make Up Enthusiast – Have done freelance makeup on family, friends and few clients
REFERENCE AVAILABLE UPON REQUEST