Resume

Sign in

Administrative Assistant Customer Service

Location:
Springdale, Arkansas, United States
Salary:
33,000
Posted:
November 13, 2018

Contact this candidate

Resume:

Steffani Willey – **** Greens Drive #***, Springdale, AR 72762, 479-***-****

************@******.***

Accomplished and professional with a solid history of achievement in administration and accounting. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include administrative duties, accounting and communication skills.

Skills

Microsoft Excel, Word, Office, Access, Outlook, PowerPoint, QuickBooks (On-line and Desktop) POS, Peachtree (Sage) Ten key, Typing, Communications, Customer/Relationship, Management, Administrative Duties, Lockbox, SAP, TMS, OMS

Accomplishments

Lean Six Sigma Yellow Belt

Certification #21936660

1 CEU / 8 PDUs

No Expiration – October 23, 2017

Work Experience

Temporary Work

Robert Half, 438 E Milsap Rd, Fayetteville, AR 72703, June 2018 to Current

Sent out on temporary assignments while searching for permanent job. Everything from secretarial to administrative.

Logistics Coordinator

Transplace, 509 Enterprise Drive, Lowell, AR 72745, February 27, 2017 to June 27, 2018 (Started as temp went to full-hire)

Ran 34 Coman Facilities for the Kellogg’s Account. In charge of planning orders, checking errors, and assigning carriers for all loads in TMS. Stayed in contact with shippers and receivers to ensure that appointment times were set. Paid all accessorial charges and detention fees/TONU’s. Ensured that linehauls were correct for the carrier carrying the loads. Dealt with the procurement managers at Kellogg’s when needing approval on FAM’s or issues with loads. I also worked closely with the VPs, planners and strategic managers. I was responsible for managing my backlog, financials and producing a monthly performance and cost saving analysis.

Accounts Payable/Accounts Receivable Specialist

American Leak Detection of Northwest Arkansas, 1514 West Pine Street, Rogers, AR 72758, October 2016 to January 2017

Temporary Assignment – Handled all the billing/invoicing of customers and vendors. Handled taxes for local, state and federal for the company. Maintained bank records, deposits and registers. Ran QuickBooks for banking, invoicing, billing and taxes. Customer service to customers calling in and needing assistance. Kept records and filing of all pertinent documents. Learned Corrigo. Scheduling and dispatching for personnel. Personnel records, insurance and payroll for employees.

Temporary Work

Robert Half, 438 E Milsap Rd, Fayetteville, AR 72703, May 2016 to May 2017

Sent out on temporary assignments while searching for permanent job. Everything from secretarial to administrative.

Billing Coordinator

Employee Screening Management, 104 Colt Square, Fayetteville, AR 72703, March 2016 to May 2016

Verify accuracy of billing data and revise any errors. Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered. Keep records of invoices and support documents. Resolve discrepancies in accounting records. Contact customers to obtain or relay account information. Answer mail or telephone inquiries regarding rates, routing, or procedures. Dropbox

Personal Assistant

Thompson Farms, Springfield, MO, October 2014 to March 2016

Make travel arrangements for my supervisor. Pick up and deliver items or run errands for guests. Provide business services for guests, such as sending or receiving faxes or shipping packages. Perform office duties when needed.

Self Employed Owner/Operator

Brentwood Antiques, 16054 S. Hwy 71, Brentwood, AR, May 2006 to October 2013

Provide services to customers, such as order placement or account information. Conduct searches to find needed information, using such sources as the Internet. Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Executive Administrative Assistant

Letsos Company, 8435 Westglen Rd, Houston, TX 77063, February 2000 to January 2001

Manage and maintain executives' schedules. Prepare invoices, reports, memos, letters and other documents, using word processing, spreadsheet, database, or presentation software. Answer phone calls and direct calls to appropriate parties or take messages. Greet visitors and determine whether they should be given access to specific individuals. Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. Perform general office duties, such as ordering supplies and maintaining records. Make travel arrangements for executives. Meet with individuals, special groups and others on behalf of executives.

Accounting Specialist

Lexis Florist, Houston, TX, September 1998 to December 1999

Operate computers programmed with accounting software to record, store, and analyze information. Check figures, postings, and documents for correct entry and proper codes. Prepare bank deposits from cash, checks, or other forms of payment. Receive, record, and bank cash, checks, and vouchers. Calculate, prepare, and issue bills, invoices, account statements, and other financial statements. Comply with federal, state, and company policies, procedures, and regulations. Reconcile or note and report discrepancies found in records.

Accounts Payable Clerk

J B Hunt Corporate Office, Lowell, AR, August 1994 to March 1996

Operate computers programmed with accounting software to record, store, and analyze information. Check figures, postings, and documents for correct entry and proper codes. Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents. Reconcile or note and report discrepancies found in records. Access computerized financial information to answer general questions as well as those related to specific accounts. Compare computer printouts to manually maintained journals to determine if they match.

Administrative Assistant

Family Vision Center, Fayetteville, AR, March 1991 to January 1994

Use computers for various applications, such as database management or word processing. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Create, maintain, and enter information into databases. Set up and manage paper or electronic filing systems, such as attendance records or correspondence. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Compose, type, and distribute meeting notes, routine correspondence, or reports.

Education

Associate - Draughons Business College - 1989 - 1991

High school or equivalent - Hot Springs High School - 1987 – 1989

References

Connie Wooer

Planner/Redirects at Kellogg Company

Delton, MI

269-***-****

Jennifer Germany

Tyson Corporate Office

Springdale, AR

901-***-****

Jeff Vander Meer

International Procurement Manager at Kellogg Company

Grand Rapids, MI

269-***-****

Renee Michelli

Manager, NA Logistics Contracts/Transportation Procurement

Kalamazoo, MI

269-***-**** or 269-***-****



Contact this candidate