Gurdon, AR **743
Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude.
Training development aptitude
Trusted key holder
Strong client relations
Creative problem solver
Exceptional communication skills
June 2018 to Current
Sykes Enterprises Inc Malvern, AR
Customer Service Representative
Helped drive sales goals and achieve monthly quotas.
Served as liaison for customers, management and sales team.
Communicated all store initiatives and promotions to customers to generate return business.
Maintained cleanliness and presentation of stock room and production floor.
Learned, referenced and applied product knowledge information.
Assisted customers promptly and politely, in person and via telephone.
September 2014 to July 2017
Sonic Drive-in Gurdon, AR
Ensured each order was accurate and delivered in a timely fashion.
Acquired in-depth knowledge of company service offerings.
Adhered to all food-handling safety and sanitation standards.
Provided excellent customer service aligned with brand vision.
Communicated with associates and management to foster quality service.
Maintained efficient delivery times during high-volume shifts.
Delivered food items to individual cars and checked-in frequently with guests.
Trained and mentored new team members according to company policy.
Listened to, understood and clarified guest concerns and issues.
2015 Gurdon High School Gurdon, AR
N/A Southern Arkansas University Magnolia, AR
Bachelor of Science Social Work