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Customer Care Advocate - Credit Card Support

Columbus, OH
... ● Identified potential fraud indicators, completed required verification steps, documented concerns clearly, and connected customers with the Fraud Department for specialized support. ● Followed all compliance, regulatory, and privacy requirements, ... - Jul 22

Travel Customer Service & Escalations

Columbus, OH
... Ohio - Customer Service Representative May 2021 - November 2021 ●Answer questions about accounts, payments, benefits, and rewards through various channels ●Troubleshoot billing problems, dispute transactions, and address service or fraud concerns. ... - Jul 22

Customer Service & Data Entry Specialist

Columbus, OH
... data entry Reviewed and processed Unemployment claims efficiently Managed claimant communications via email and calls Verified claim statuses using proprietary software Leveraged MS Office Suite for data management Input payments, adjustments, and ... - Jul 11

Production RAG and LLM Systems Engineer

Columbus, OH
... racharajeshAI Portfolio: https://racharajeshai.github.io/portfolio-site/ Built supervised ML models (XGBoost, logistic regression) for financial-data use cases including classification, anomaly detection, and fraud- risk signals on transaction data. ... - Jul 10

Warehouse & Distribution Associate

Columbus, OH
... Merchandise Processor Picking, scanning and packing orders. Pick orders using RF scanners. Pack orders. Honeywell, Groveport, OH. Material Handler EXPERIENCE Processed customer orders and inventoried stock. Picked orders operating a cherry picker. ... - Jul 09

Customer Care Specialist III - Medicaid/Medicare

Columbus, OH
... Research and resolve claim discrepancies, payment issues, and enrollment concerns accurately and efficiently. Interpret healthcare policies, plan documents, and regulatory guidelines (Medicaid, Medicare, Marketplace). Coordinate with internal ... - Jul 06

Senior Customer Service & Inside Sales Rep

Columbus, OH
... Service Rep ., 12/2018 to 03/2019 Temporary Prescription Benefit Specialist, Medco/Express Scripts 06/2011 to 05/2012 General Processor / UPS /Staffmark Seasonal 9/2022 to 1/2023 Weekend Night Auditor Fri-Sat, 10/2018 to 6/2022 Inventory Control ... - Jul 06

Behavioral Health EHR Billing & Prevention Lead

Reynoldsburg, OH
... maintained 90%+ claim accuracy. - Resolved Medicaid/Medicare discrepancies weekly, improving on-time claims and reducing client errors. - Designed and launched Microsoft 365/AI training with Walsh University, boosting staff digital skills. - ... - Jul 01

Vendor Management Analyst

Powell, OH
... Handled cashier check and money order check fraud. Served as the Department Identity Access Administrator for Mainframe. Coordinated all Iron Mountain pickups and orders. Coordinated with banking centers to resolve any outstanding issues. Identity ... - Jun 30

Customer Service & Claims Specialist

Columbus, OH
... ● Acknowledged for being an efficient, hard worker ● Categorized parcels ● Assisted in bringing other workers up to speed ● Savvy use of pallet jack and handheld RF scanner Claims Hybrid Processor VSP 4/22 – 4/25 Process In-Network Suspends claims, ... - Jun 29
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