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Retired test engineer

Citrus Heights, California, United States
November 08, 2018

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William R. Lynch

**** ******* ***

Citrus Heights, CA 95610



Rockhurst University

BS Business Administration


*/*/**** ** *******

Retired from previous entity to take care of personal and family business. 3/30/17 – 3/5/2018

L. P. G. Associates - Self Storage

Leasing Agent/Maintenance Worker

Responsible for recommending storage based on customer needs, renting storage units and performing light maintenance on the property. Duties include cleaning and repairing storage units, helping customers, balancing daily receipts and operating computer software.

8/13/2014 – 3/24/17

Walmart, Inc.

Automotive Service Writer

Responsible for assisting customers with selection and recommendations of automotive services as well as supporting automotive technicians by performing shop cleaning and supplies replenishment.

12/1/2010 - 8/12/2014

Retired from active employment to take care of family business. 9/1/2000 -11/30/2010

Software Test Engineer

Hewlett Packard

Performed software systems testing, including writing and execution of test plans, testing scripts and tools in Storage Area Network environments, specifically I-SCSI and Fiber-channel network devices (Brocade, Cisco and Q-Logic). Developed and implemented Test Plans for High Availability, scalable enterprise products. Configured and tested storage arrays. Managed projects in accordance with documented processes and metrics resulting in repeatable development standards within the development team. Analyzed, planned, tested and documented complex software components. Collaborated with other test engineers in reviewing and approving test criteria for product features.

Ensured excellent quality assurance in the key process areas of requirements management, project planning, configuration management, peer review and tracking and oversight processes. Led software quality control team responsibilities including the development and execution of test plans, defect reproduction, verification testing, documenting, tracking and reporting performance metrics. Served as lead analyst for projects.

1/1/1990- 8/31/2000

Technical Specialist

Hewlett Packard

Performed repair and maintenance of equipment (servers, fiber-channel switches, and mass storage arrays) associated with test environments for new products. Troubleshot problems in non-functioning equipment. Dismantled, adjusted, repaired, and assembled equipment according to plans, blueprints, operating and repair manuals, and/or rough sketches or drawings. Performed equipment modification as directed by test/manufacturing engineers. Configured and maintained Unix servers (HP-UX) for remote test engineering teams. Established and streamlined complex text environments to meet testing deadlines. Supported critical product development by implementing test automation procedures.

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