Bibicha Lowa

**** ********** ** ****** **** *****

Cell: 704-***-****, Email: ad4lkk@r.postjobfree.com

CAREER OBJECTIVE

To obtain a role as Public Health educator in which I can apply my educational background by collecting and analyzing data to learn about particular community and improve programs and service by encouraging children and adult to make a healthy decisions.

SUMMARY OF QUALIFICATIONS

•Excellent verbal communication skills in writing and speaking French, English, Portuguese, Lingala and Spanish as interpreter.

•Exceptional customer service skills, account management, follow up, and sales.

•Proficiencies ; MS Excel, MS Word, MS Power point, typing skills speed 42 WPM

•Skills: Written and verbal commutation (letters, emails, presentations, face to face communication); problem solving skills; attention to details, team player customer service oriented.

•Language English, French, Portuguese, Spanish.

WORK EXPERIENCE

JC Penney return department: Columbus OH February 2023 - October 2023

Amazon return department: Irving TX March 2022- November 2022

Walmart e commerce: Forth worth TX Oct 2021-March 2022

Billings and payments department: Costumer Service

●Send invoices and account updates to clients

●Keep an accurate record of client accounts and outstanding balances

●Receive, sort, and track incoming payments

●Validate debit accounts to ensure the credibility of payments

●Issue receipts for received payments

●Address and solve client questions and issues

●Securely handle client data and payment information

●Provide regular, accurate reports of billing data

RSR GROUP: DALLAS, TX 2016 - 2021

•Maintain updated and accurate records

•Of inventory, including transfers and cycle counts.

•Perform critical inventory tasks to ensure the correct amounts of items are in sock.

•Oversee inventory and supply chain management according to company guidelines.

Maine Interpreter - Portland Maine: 2013-2016

•English, Portuguese, French and Lingala. As interpreter, I served to deliver faithfully as possible a message transmitted between person who do not speak English and service provider in a diverse range of health, social and community service settings.

New England interpretations Portland Maine 2012 - 2013

•English, Portuguese, French and Lingala: served as canal, interpret accurately

•The meaning and intent of the words spoken, and respect the integrity and right to confidentiality of all parties.

Wal-Mart - Charlotte, NC 2009-2012

Customer Service representative

•Offered excellent customer service on daily basis, English and Spanish.

•Customer data entry, answered inbound calls

•Completed contract forms, prepare change of orders records or issue service discontinue orders, using computers.

•Conferred with customers by telephone or in- person to provide information about product.

•Performed customer’s verification and processed applications orders and requests.

Sam’s Mart, - Charlotte, NC 2006 – 2009

Sales Representative

•Assisted customers to place order on IPad system.

•Greet and guide those guests through the market place system.

•Provided exceptional customers to our guests.

•Maintained customer communication throughout ordering and check out process.

•Received payment by cash, check, credit cards or automatic.

•Answered all incoming phone calls daily.

Wachovia Distribution Center - Charlotte, NC: 2007 -2009

•Mailing room, assorting mails by zip code and get them ready to be shipped out.

EDUCATION

University of North Carolina at Greensboro 2011

•BACHELOR IN SCIENCE Public health: health studies.

Central Piedmont Community College Charlotte, NC 2007

•ASSOCIATE IN ART: (General education)

West Charlotte: North Carolina High School Diploma 2003

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