Ariana Edwards

**** ****** **** **. ************, OH 43068 - 614-***-**** (H) – ad4351@r.postjobfree.com

Career Overview

Customer service/Administrative Assistant professional offering 1 year of diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Able to focus on projects, develop strategies and meet or exceed deadlines. Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity.

Core Strengths

MS Word

MS Office Professional

Oral Communication

Problem Solving

Public Speaking

Communications

Well-Developed

Listening Skills

Troubleshooting

Work Experience

Walmart, Worthington Columbus Employee

June 2021 to December 2022

●Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.

●Worked productively with customers to meet order requirements and service expectations.

●Consistently meet deadlines and quality goals for accuracy and timeliness.

●Loaded and unloaded orders at customer's homes or locations.

●Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.

●Reviews orders prior to pick up for accuracy and purchase-by dates.

●Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

●Picked quality and accurate items for 100+ daily customer orders.

●Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Mcdonalds, Worthington Columbus Ohio crew member July 2019 to February 2020

-Front end cashier/cash handling.

-Ive delivered prompt, friendly customer service and helped improve overall McDVoice survey results from satisfied to very satisfied.

-Assisted with maintaining cleanliness in line with company standards as well as contributed to exceeding standards in all internal quality checks.

Victoria secret warehouse.

October 2023 - January 2024

●Merchandise processor

Education

Livingston High school 2019-2023

Columbus State Community College 2023-Present

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