Ghazi Shakoor, BEng

Scarborough, ON 647-***-**** ac7lr8@r.postjobfree.com LinkedIn

A Bachelor’s degree in Electrical Engineering and extensive experience working as a Service Engineer for 15+ years. Worked on a wide variety of equipment in a fast paced and demanding environment that has given me solid experience and knowledge to take on the most challenging roles.

HIGHLIGHTS

•Worked on analog and digital electronics, mechanical, electro-mechanical, pneumatic, LASER optical systems and Robotics

•Circuit analysis, diagnostics and troubleshooting of problems using many tools like oscilloscopes, signal and pulse generators, and network analyzers. Also used LASER alignment tools, digital multi-meters any many proprietary test equipment

•Experience with surface mount component soldering on Circuit boards.

•Extensively used circuit diagrams and wiring diagrams for circuit analyses and troubleshooting. Used parts catalogs for identifying and ordering parts

•Prepared and submitted detailed incident reports for problem resolution and time management

•Proposed and implemented design modifications for improving system reliability

•Have worked extensively on data processing equipment with computer terminals based on Windows, UNIX and other proprietary operating systems

•Hardware design and fabrication of Hospital Monitor System as my final year project based on Motorolla’s microprocessor, and wrote project software in Assembler

•Experience working with programming languages like Assembler and C

•Worked with communication protocols like RS232, RS422, USB, Ethernet (TCP/IP) etc

•Very strong written and oral communication skills

•Thrive working in a team environment, co-ordinating and achieving results

•Excellent interpersonal skills

•Very familiar with MS Office applications like Word, Excel, Powerpoint, Outlook and others

RELAVANT EXPERIENCE

DECISIONONE Corporation, Toronto, ON

Senior Field Engineer, December 1997 – January 2015

•Worked on a wide variety of systems (hardware/ software) incorporating digital/ analog electronics, microprocessor controlled systems, multi-processor environments, LASERs, optical systems, pneumatic systems, electro-mechanical systems and real time computer environments

•Testing, analyzing and troubleshooting of analog and digital circuits using various tools like oscilloscopes, frequency generators, software based computer test stations, tools for adjusting AOM (Acousto-Optic Modulators) and other test equipment

•Worked on Windows, AIX UNIX and proprietary VRTX operating systems

•Troubleshooting and repair of equipment using circuit diagrams and maintenance manuals

•Determine and replace faulty parts

•Perform installation and modification of equipment and mechanical and electrical subsystems

•Communicating with Technical Support personal for rectifying unusual problems

•Supported systems include:

oCOM (Computer Output Microfilm) systems, with inline programmed microfiche duplicators and sorting systems, attached to IBM mainframe channels.

oRAID systems, Networks, SANs (Storage Area Networks), Tape Backup systems, Optical Drive based systems, based on many different protocols including TCP/IP, FC (Fibre Channel), SCSI etc. and Operating Systems like Windows and AIX UNIX. Also worked on databases including MySQL and PHPMyAdmin

OTHER EXPERIENCE

COMPUCOM Mississauga, ON

Desktop Support Analyst, January 2015 – Present

•Manage and support the Head Office site of a large corporate account

oSpecific areas of support are; day to day interactions with fast paced and demanding clients for hardware, software and application support, including Windows 7 and Windows 10 image deployment, application deployment and hardware support for laptop and desktop computers.

oWorked with ClearVision ticketing system for incident assignment/ resolution and time management.

oWorked with vendors for part ordering and recycling.

oWas chosen for VIP client support due to excellent customer relations and timely resolution of issues.

EDUCATION

University of Engineering & Technology, Lahore

Bachelor of Science (BSc) Engineering (Electrical)

Specialization in Digital Systems (Micro-processor based system design)

University of Toronto, Toronto, ON

Engineering Degree Recognition by CES (Comparative Education Service)

George Brown College (SCADA Specialist), Toronto, ON

Certification in Supervisory Control and Data Acquisition

CERTIFICATIONS

•CompTIA’s A+, Network+, Server+, Inet+, and Security+

•Microsoft’s Networking Essentials

•Qlogic SANblade and SANbox2 Fibre channel switch (SAN)

•General RAID Maintenance

•Introduction to SCO UNIX

•Basic SCO UNIX administration

*References available upon request

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