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Customer Service Sales

Location:
Roanoke, Virginia, United States
Posted:
November 05, 2018

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Resume:

ANTON STANKOV

**** ******* ***** ******* ** ***** 434-***-****

Email ac7l32@r.postjobfree.com

To apply my 18 years of leadership skills to motivate restaurant staff to perform at their best abilities to produce solid, continued growth of the restaurant clientele and to provide outstanding customer service always.

PROFESSIONAL EXPERIENCE

MAY 2013- PRESENT

GENERAL MANAGER/BARTENDER – DAHLIA RESTAURANT

Providing outstanding customer service

Inventory Monthly

Ordering stock for Bars

Closing daily and monthly sales

Service Trainings

Hiring and firing

Lead and develop staff

Increased over all restaurant and bar sales

SEPTEMBER 2004 – DECEMBER 2012

MANAGING BARTENDER – CARNIVAL CRUISE LINE

Providing outstanding customer service

Inventory daily

Cleaning USPH Standards daily

Closing 22-23 Bars total sales nightly.

Overseeing 90-95 employees.

Very low cost and high sales.

1.1 million to 1.3 million monthly sales

Personal sales $20,000-$25,000 monthly

Monthly environmental and safety training.

Sells cost and hospitality training monthly.

DECEMBER 2001 – SEPTEMBER 2004

MARITIME HOTEL MANAGEMENT LTD/BRITISH VIRGIN ISLANDS

ASSISTANT BAR STEWART

Bartender 7 days a week 12 hours a day

Providing outstanding customer service

Stocking and ordering supplies

Certificates and Licensing Obtained:

VA ABC Alcohol/Service Training

VA ABC Management Training

Certificate with Maritime Hotel Management – Basic Wine Course December 2001

Certificate with Maritime Hotel Management – Preparing the Dining Area to Welcome Passengers Course – December 2001

Certificate with Carnival Cruise Line – Quality Beverage Service – July 2003

EDUCATION

English school of Shumen Bulgaria, Nicola Vapcarov – Graduated 1991 high School

Maritime Hotel Management – Zalzburg Austria – 2001-2003

Medical School of Bulgaria 1991-1996

SKILLS

Hard working

Willing to work long hours to get the job done.

Highest honesty and integrity

Provide Outstanding Customer Service

Build long lasting relationship with customers.

Increase sales and productivity

Train Staff

LANGUAGES

Fluid in the following languages: English, Bulgarian, Russian, Macedonian, Croatian and Romanian.



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