PRASHANTH KUMAR N

H.No: *-*-***/*, Kakathiya Colony, Hanamkonda, 506001.

+919********* ac7jsd@r.postjobfree.com

Seeking challenging assignments across the Industry

PROFILE

Academically proficient with B.Com(C.S) & Diploma in Computer Hardware & Networking, With expertise in System Assembling, Trouble shooting Functions.

Presently working as a Sr. Store Associate in Reliance retail Ltd (My Jio Stores).

Ability to take up challenges and perform in changing work environ. Excellent interpersonal communication skills and an ability to develop and maintain professional Relationships.

PROFESSIONAL EXPERIENCE

Reliance Retail Ltd.

Store Associate Aug'16 – Till Date

Greet the customers and ascertain what each customer needs.

Ensure high levels of customer satisfaction through excellent sales service.

Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Maintain knowledge of current sales and promotions, policies regarding mode of payments.

Inventory stock(GRN) and requisition new stock.

Compute sales prices, total purchases and receive and process cash or credit payment.

Customer service and Education.

Manage point-of-sale (POS) processes.

Keep up to date with product information.

Accurately describe product features and benefits.

make sure the store runs smoothly and cleanly manner.

Responsible to meet sales goals.

Any other duties as assigned by the Store Manager.

Talwar Auto Garages Pvt. Ltd., Hyderabad

EDP Incharge Feb'12 – Dec'15

Responsible for entire systems & operations.

Maintains, and monitors procedures for all server backups.

Perform on-site and remote technical support.

Performing data exchange to central servers using VPN.

Coordinating with all Team Members.

Employee Monitoring.

Performs other duties as assigned

Providing IT support to computer users within the office.

Sreeven Info Technologies, Hyderabad

Data Processing Officer Oct’07 - Dec’09

Responsible for entire systems & operations (Household Card project)

Coordinating with all Team Members.

Daily - Reports & Coordinating With D Co. & RDO.

Held responsible for Customer Relation operations.

Taking backups & sending it to H/O using VPN.

Maintains Daily Backups & Server related issues.

SKILLS:

Installation of Windows and Linux.

Problem analysis, handling, reporting and documentation.

Security planning, Virus Control and disaster recovery.

NETWORKS:

Proficient with Windows 2000/XP/98 and MS DOS

Ability to configure TCP/IP settings on windows and Macintosh.

Proficient with Microsoft Word and Excel to create and edit documentation.

All Internet Operations Handling.

EDUCATIONAL CREDENTIALS

B.com (Computer Science) – Kalinga University, Chhattisgarh.

Diploma in Computer Hardware & Networking - Jet king Info Train, Ameerpet, Hyderabad

Father’s Name : N. Ramulu,

Date of Birth : 22-11-1984

Nationality : Indian

Marital Status : Married

Language Proficiency : Telugu, Hindi and English(R/W)

Notice period : One Week (Flexible to Work In Warangal )

Date: Sincerely yours,

Place:

(PRASHANTH KUMAR. N)

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