R A C H E L W I L L I A M S
C U S T O M E R S E R V I C E P R O F E S S I O N A L
T A L E N T S
RAPPORT BUILDING SALES INNOVATION MICROSOFT OFFICE INTERPERSONAL SKILLS CURRENCY MANAGEMENT LEADERSHIP CAPABILITIES CUSTOMER SUPPORT
Allied College Bio-Chemistry Earth City MO August 2003- August 2004
Certified Specialist O'Reilly's Auto Parts St. Louis, MO August 2011-Present
Obtained auto parts certification resulting in skillful application of problem resolve for various vehicles.
Exercising precise and consistent judgment to provide adequate insight regarding customer concerns.
Entrusted to operate motor vehicles, perform diagnostic evaluations, & inventory service parts.
Prepare appropriate purchase requests in an organized, prompt, and effective manner for customers.
Bank Teller Currency Exchange St. Louis, MO April 2008- August 2011
Communicated during customer interactions in an inviting, pleasant, and professional manner.
Efficient handling of cash, check deposits, loan expenses, opening new accounts, issuing checks & money advances.
Maintained proper daily records of monetary transactions, bank balances, and suspicious activity reports.
School Bus Driver Durham School Bus Service St Louis, MO January 2006-February 2008
Followed a precise pick-up & drop off schedule & adjusted to driving in changing traffic & weather conditions.
Ensured the safety of children & other passengers, & took responsibility for upkeep & working conditions of the bus.
Assistant Manager Lamont's Gift Shop St Louis, MO December 2003- February 2005
Built lasting relationships with customers by creating valuable customer experiences & appealing retail displays.
Took ownership of leadership duties by encouraging associates to be proactive & participative during shifts.
Responsible for daily staff assignments and operational logistics to be well prepared for successful shifts.
Child Life Specialist St. Louis Children's Hospital St Louis, MO December 2001- March 2003
Compassionate and effective at providing families emotional support & applicable resources for patients.
Knowledgeable about medical preparations, adjustment procedures, and excelled at facilitating family orientations.
E D U C A T I O N
E X P E R I E N C E
O B J E C T I V E
Results driven professional, seeking an opportunity to apply my talents in customer support & problem resolution in a fast paced, evolving environment, while sustaining company values & focusing on objectives.