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Customer Service Administrative Assistant/medical receptionist

Reno, NV
October 28, 2018

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Evelyn Benavides

Reno, NV


Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Laser And Cataract - Reno, NV

June 2017 to August 2018

Front desk schedule and cancel appointments. Handle stressful situations. Answer incoming calls. collect payment and insurance verification. Call in prescriptions. Collections. Fill in forms. Check in patients. Handle referrals. Schedule surgeries with prior authorization confirmation. Schedule surgeries and obtain prior authorizations.

Agent/Customer Service

Teleperformance - Reno, NV

January 2017 to June 2018

Customer service/handle large call volume/perform account maintenance/training/deescalate calls. Professional Cleaner


December 2010 to June 2018

Organization/Detail oriented/professional cleaning/customer service/Great communication skills Customer Service Representative

Telmate - Ontario, OR

March 2009 to December 2009

Handle large call volume.

Customer service.



Receptionist/Cashier /New Accounts clerk

Morgan Stanley - Reno, NV

September 2001 to December 2006

Switchboard/phone and Desk reception/greet clients and visitors/announce clients/review incoming mail & distribution of mail and mail preparation. Review all in coming faxes. Filing. New accounts clerk process all clients paperwork in put into the system and mail appropriate documents to corporate office. Cashier processing checks, bonds and stock certificates. Typing check. Daily deposits and running reports.


New accounts clerk training

Morgan Stanley - Reno, NV

March 2003 to May 2003

Computer secretarial training with medical terminology Urban league of Rhode island - Providence, RI

January 1997 to January 1998

Some courses

Marymount University

High school

Academy of mt. St. Ursula


Customer Service cumputer knowledge receptionist prep mail distribute mail faxing new accounts clerk, Customer Service, Call Center, CSR, Bilingual, Customer Care, Administrative Support, Executive Administrative, Data Entry


Driver's License

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