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Sales Customer Service

Location:
Bangalore, Karnataka, India
Salary:
23500
Posted:
October 24, 2018

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Resume:

Curriculum Vitae

JAGADISH.C

#**/**,*** ****, *** cross, K.P.Agrahara, Magadi Road, Bangalore- 560-023.

CONT NO: 855-***-****,E-mail id: ac7hdb@r.postjobfree.com

Preferred work location - Bangalore

OBJECTIVE:

Ability to effectively run, achieve and surpass client goals coupled with effective communication and interpersonal skills. Driven to attain high levels of performance through self motivation, vision, goal setting, confidence and determination to succeed…

Educational Qualification:

S.S.L.C in Tilak Memorial English School.(2001)

2nd P.U.C in Bapuji Pre-University College.(2003)

B.Com in Institute of Basic & Vocational Education.(2013)

Experience Summary:

1. Company : FALCON MANAGEMENT SERVICES.

Designation : Customer Service Representative (CSR).

Duration : June 2009 TO May 2011.

Responsibilities: Receiving the incoming calls which were related to Broad

Band services, probing the customer’s queries and fixing

the appointment to the field executives to get the issues

resolved and informing back to the customers.

2. Company : PIONEER MARKETING (NILGIRIS)

Designation : Store Supervisor.[Store Manager]

Duration : October 2011 to November 2013.

Responsibilities : To Maintain the entire store, to receive the stocks as

per the Balance goods remained, to check the First in

& First Out, to Handle the customer’s and to send the

daily report to the Operation Manager.

3. Company : J.L.ATELIER COUTURE DESIGN PVT LTD.

Designation : Production Supervisor.[Purchase Executive]

Duration : December 15th 2013 to 12th Feb 2015

Responsibilities : To check Workers status who are in the company

every day, To control the Quality of the Fabrics and

check the damages, to ensure the production is on

the margin without dropping Down, to book the

shipment to the foreign countries and Following up

the shipments when and where the shipment I Has

been delivered finally sending the status of the

Particular day to the Director.

4. Company : SHANTHI METAL INDUSTRIES (MELANGE)

Designation : Sales Co-Ordinator.

Duration : 12.10.2015 To 15.07.2018

Responsibilities : Managing all the sales related activity of the company.

Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.

Writing up accurate sales correspondence. Emails /Quotations.

Tracking sales orders to ensure that they are scheduled and sent out on time.

Effectively communicating with customers in a professional and friendly manner.

Ordering and ensuring the delivery of goods to customers.

Supporting the backend sales team in drafting the quotations as per the client requirement.

Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.

Resolving any sales related issues with the clients regarding the enquiry /orders.

Completing the administrative needs of the Sales Department.

Making follow-up calls to confirm orders or delivery dates.

Accurately analyzing and assessing statistical data.

Handle Showroom Customers.

Fixing Appointment with the responsible people of the project

• Previous Net Salary : 23,500(Per Month)

• Expected CTC : 29,000(Per Month)

• Notice Period : 15 days.

Technical Skills.

Operating System: Windows XP, MS-Excel, MS-word..

Strengths

Ready to work with full dedication and enthusiasm for a company.

Languages Known:

English, Kannada, Tamil & Hindi.

Personal Data

Father’s Name : Chandrashekar. A

DOB : 12/10/1986.

Gender : Male.

Marital Status : Married.

Nationality : Indian

Hobbies : Cricket, Chess, Listen Music,

Reading Magazines, cooking….

DECLARATION

I hereby declare all the above mentioned details are true and accurate to the best of my knowledge.

Place: Bangalore

Date: Yours sincerely

(Jagadish. C)



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