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Customer Service Accounting

City Center, ON, L5B, Canada
October 25, 2018

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Snezana Cvijetic

***Webb Dr Mississauga, ON L*B *E8

p 416-***-****

A detail-oriented Accounting professional with Excellent MS Office and accounting software knowledge. Available to provide accounting oriented administrative skills.


Over 5 years in accounting department,( accounts payable, account receivable, collection)

Knowledge of accounting principles and practice including double entry bookkeeping

Exceptional organizational, time management and planning skills

Performed well in a fast paced environment where attention to detail and accuracy is a priority

Effectively listened to clients’ needs and recommended solutions

Excellent accounting software skills, Sage 300 ERP (formerly Sage ERP ACCPAC),

Business Vision, QuickBooks and Sage 50 (formerly Sage Simply Accounting) SAP,


2015 triOS College of Business, Technology & Healthcare Mississauga, ON

Accounting and Payroll Administrator Diploma


Feb. 2017-Oct.2018 Ecolo Odor Control Systems Toronto, ON

Accounting Administrator - Contract

Reviews vendor invoices, enter and prepare for payment

Prepare expense, enter in computer, print expense check

Reconcile vendor statement,

Prepare bank deposit, go to the bank

Process company credit card payments

Answer and transfer inbound phone calls

May-June 2016 Cotton Candy Inc. Mississauga, ON

Accounts Payable - Contract

Print purchase order from FileMakers program

Electronically received invoices, print, coded and matched to the PO

Enter coded and approved invoices by authorized person in accounting software (70-90 invoices daily)

File invoices, respond to vendor request, answer the phone

2000 - Dec.2013 MDG Computers Canada, Inc. Oakville, ON

Accounting Administrator

Accounts Payable

Matching, batching and coding of invoices

Submitting invoices for approvals

Data entry of approved invoices, prepare payment and print checks

Work with purchasing and receiving to resolve variances in price and quantity

Reconcile vendor statements against records on file and resolve any discrepancies

Responsible to close and reconcile the AP sub-ledger and prepare monthly accruals.

Printing of Canadian and US checks

Processing of International wire payments

Prepare expense, enter in computer, print expense check

Accounts Receivable - Collections

Five years of collection and customer service experience

Highly skilled in collecting on past due customer accounts

Monitoring customer’s accounts, and collecting on historical due amounts

Resolving customer’s issues and responding to their questions

Set up repayment plans for customer who may not be able to pay

Received payment from customer and post to their account

Send A/R Report to customer

Prepare bank deposit

All work in A/P and A/R are without supervision

RMA Coordinator

Contact Vendor to get RMA number

Scanning invoices and copying to RMA program

Search for invoices, manual and using RMA program, Microsoft ACCES by S/N

Write off return items using company code, S/N


Provide supporting documentation for audits

Assist with month end closing

Distribute daily incoming mail and prepare outgoing office courier documentation

Assist colleagues when required

Teach new employee accounting software

Perform other duties as assigned by manager and controller

Contact this candidate