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Customer Service Forklift Operator

La Puente, CA
20 hourly
October 22, 2018

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Raymond P. Palacios

***** ******** ** 626-***-**** cell

La Puente CA 91744


Seeking employment with a Logistics and Distribution company for a Logistic Supervisor & or Dispatching position. I have a strong attitude to complete the given job at a given specified time. I always thrive for accuracy and believe in honesty and hard work. I always maintain the duties needed to be done to get the job complete.


Chef’d April 2018-July 2018 Pico Rivera, CA

Receiving/Inventory Supervisor

Supervised 10 members in the Receiving Department.

Responsible in ensuring all deliveries were made and processed with appropriate C.O.A documents after inspection by our QA Dept. got approved and released.

Received product using RF scanner, and then assisted my team with adding material labels and storing away in correct warehouse location ready for the Portioning Dept.

Attended weekly production meetings in which management reviewed updated company news & stats and worked closely with upper management on how we could implement smoother daily work procedures.

Supervised 5 members in the Inventory Control Dept.

Responsible for Daily cycle count for raw materials and dry items, as well corrugated items to guarantee 100% accuracy before updating our bi-weekly & monthly spreadsheet, and then recording any discrepancies.

I was responsible in training members on GMP and Forklifts Certifications

Assured members completed daily rotation to follow the FIFO and FEFO system.

Responsible for approving my teams time cards on a daily basis and closely to monitored and reviewed all clock in/outs for Start/Ending shift times, Breaks and OT hours where being recorded and breaks where properly taken as per state regulations. If I crossed any discrepancies I made proper correction an also prepared all documents necessary when disciplinary action had to take place.

Felbro Foods March 2013- Oct 2017 Los Angeles, CA

Shipping Supervisor

Responsible for keeping daily Inventory on all warehouse products.

I file claims on shortages and any damages with freight carriers and management.

Process all BOL for daily shipments and enter them accurately into our SYSPRO system to keep inventory up to date.

Responsible for daily adjustments and cycle counting.

I’m in charge of setting up the weekly schedules for the 5 employees I supervise.

I’m in charge of overseeing the whole shipping department; if any escalated issues may arise I am responsible to fix the problem before escalating it to higher management.

I receive all RAW materials, and then transfer it over to production.

I work daily with FedEx and UPS as well as other privately owned shipping companies.

Snak King Feb 2012- March 2013 City Of Industry, CA

Traffic Coordinator

Responsible for keeping daily Inventory of warehouse.

Check In drivers and assure all orders are processed at a timely manner.

Manage outbound and inbound shipments.

Process invoices and enter information into program logs.

File claims on shortages and damages with freight carriers and management.

Currently Manage 8 employee’s and oversees the whole warehouse.

Retail Logistics Solution June 2010- Dec 2011 Cerritos, Ca

Logistics Coordinator

Assisted Acct. Coordinators on special projects for the company.

Set up appointments with retail customers i.e. Forever 21, BCBG, Pac Sun, with pickups and deliveries using UPS. Fed Ex online.

Tracked outbound and inbound orders to certify that deliveries and pick up’s where completed on a timely manner

Maintained correspondence on quotes, orders and claims between our customer and supplier.

Followed up with agents to get hard copies on POD’s before starting the billing process.

Billed customers to their accts once delivery or pick up was confirmed utilizing Teraf and Cost plus.

Stauber Performance Oct 2008-April 2010 Fullerton, CA

Traffic Coordinator/ Router

Assisted warehouse Manager with all warehouse inquiries.

I Kept Close Accuracy on all products making sure all order’s for the day would be pulled and shipped on a time.

Dealt daily with different LTL trucking companies for instance Yellow freight, Old Dominion, Daylight.

Scheduled containers from overseas with Raw material and distributed to local retailers to make it a finish product such as GNC, Natures Best ext.

Dispatched 15 trucks daily using UPS, FEDEX and private trucking company’s trough out California and out of state.

Routed shipments for distribution and delivery of the company’s product.

Four Truckers Feb 2006- Aug 2008 La Puente, CA


Dispatched and routed 15 drivers on a day to day basis for inbound and outbound deliveries/ pickups using Horizon dispatch systems, teletrac, and Nextel two way phones.

Maintained constant communication with drivers and other internal and external customers via email and phone and routed all shipments daily.

Maintained all of my drivers DOT logs and processed inspection reports daily and created yard check list on Excel spreadsheet.

P.V.T Logistics Mar 2003- Jan 2006 Cypress, CA


Dispatched 4 trucks on deliveries and pick up’s to our carriers such as Paul’s TV, Best Buy, and Circuit City.

Monitored the delivery process for our drivers to assure all deliveries where on time.

Created a monthly Inventory report on Excel spreadsheet for all outgoing shipments for the month.

Routed inbound and outbound deliveries.


Mira Loma Christian School High School Diploma Jan 2010


Food HACCP Plan Development (Certificate Number: C271353) June 8, 2017

Sexual Harassment & Abusive Conduct Certified (California Compliant for Supervisors) June 19, 2018

Efoodhandlers Basic Food Safety Course (ID: 2018b2523707) April 15, 2018

Certified Forklift Operator (License)


Knowledgeable in SQF, HACCP and GMP Inventory Control

Excellent Communication Skills Customer service focused

SAP, Sypro Computer System Excellent Safety habits and self-motivated

Ability to troubleshoot Focus on lowering company cost as well as earning revenue

Solochain/Netsuite System

References Available Upon Request

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