Surgical Services Business Coordinator
Resume:
Tanesia Jackson
Apt# *** Las Vegas, NV 89121
E-Mail: ad3hzi@r.postjobfree.com
OBJECTIVE
To obtain an opportunity within the clerical, administrative, and medical industry to enhance the productivity of your company, while providing opportunities for career growth and advancement. Striving for a position that will help me further my career as well as provide me with more experience for my area of study.
QUALIFICATIONS
ICD-10, CPT Coding, Kronos, Timekeeping, Scheduling, Time & Attendance Assignments Medical & Insurance Terminology, Payment Posting, HIPAA Compliance, Electronic Health Records, Nextgen, Epic, Cerner, Appointment Scheduling, Collections, Customer service, Dispatching, Organized, Dedicated, Reliable, Ability to multi-task, Administrative/clerical skills, Computer experience, Cash handling skills, Insurance experience, Team Lead, and Creating Activities.
CERTIFICATION
Certified Billing and Coding Specialist
National Healthcare Association
EDUCATION
Northwest Career College
Focus of Study: Medical Billing & Coding
GPA 3.55
Graduation Date: December 2019
Kaplan Career Institute ICM Campus, Pittsburgh, PA
Associate in Specialized Business Management Degree
Focus of Study: Business Administration Management Program
EXPERIENCE
Sunrise Hospital, Las Vegas NV
Surgical Services Business Coordinator 02/2023-Present
Provide administrative support to the Senior Director and other management/department team members. Manage the time and attendance process for all surgical services. Update staff schedules, process corrections, and print time sheets as necessary. Track project deadlines. Assist with special projects as they arise. Assists with the development of the master schedule and continuously processing, updating, and correcting all materials related to the master schedule and reporting. Inputting any corrections into Kronos prior to payroll such as PTO, holidays, and/or late clock-ins.
Tanesia Jackson
Page 2
University Medical Center, Las Vegas NV
Centralized Timekeeping, Staffing and Scheduling Coordinator 10/2022-02/2023
Oversees all staffing and scheduling needs, reviews, assists, and maintains daily staffing, and scheduling for assigned department(s)/unit(s). Works collaboratively with time keepers on time and attendance for all department(s)/unit(s) as assigned. Assists with the development of the master schedule and continuously processing, updating, and correcting all materials related to the master schedule and reporting. Inputting any corrections into Kronos prior to payroll such as PTO, holidays, and/or late clock-ins.
Encompass Health, Las Vegas NV
Case Management Assistant 03/2019-09/2022
Under the direction of the Director of Case Management assists in the administration of Case Management functions to include, but not limited to, organization of work flow, communications, critical information tracking, report creation and links with community resources. Retrieve and organize daily admission paperwork. Prepare Team Conference schedule and initiate Case Management Team Conference paperwork – Coordinates and facilitates Team Conference set up for efficient and effective meetings. Also, schedule family conference and family training.
NKDHC- Nevada Kidney Disease & Hypertension Center, Las Vegas NV
Patient Care Coordinator 05/2018-03/2019
Schedule appointments for same day procedures and surgeries, follow up appointments, as well follow ups and physical exam appointments. Greet and check in patients, complete check in paperwork, update patient’s demographic information in the computer, get copies and scan ID’s and Insurance cards, contact billing with any insurance changes. I print billing information and patient labels, answer all incoming calls and direct them to the appropriate employee. Prepare patient charts for procedures, ensure that all current labs, medication lists, history and physicals are in the charts. I’m also responsible for scanning of dictation, locates any missing dictations, and fax or scan dictations to dialysis unit daily.
Triple C Personal Care, Las Vegas NV
Personal Care Aide 07/2017-Present
Trained to assist the elderly, disabled, mentally ill, and/or terminally ill. Work in the homes and assist patients with daily task such as personal grooming, meal preparation, serving food, laundry services, shopping for food, running errands, and other household requirements.
Tanesia Jackson
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Hanger Prosthetics & Orthotics, Pittsburgh PA
Team Lead Collections Representative 04/2015-04/2018
Obtain and maintain accurate patient, billing and insurance information, verification and pre-authorization in patient files and in the billing system. Accurately process all billing daily, with full documentation. Follow up on all open accounts in a timely manner to ensure that accurate chronological financial records are maintained on each patient. Coordinate communications with
payers to ensure accurate billing practices, enhance reimbursement opportunities, achieve cash collection targets and reduce or maintain A/R over 120 days at and below targets level. Assisting the manager with daily duties, work schedules, distributing work, and provides direction, instructions and guidance to the group.
UPMC Physician Services, Pittsburgh PA
Team Lead Collections Representative 02/2012-04/2015
Contact delinquent patients by telephone or mail to secure past due balances and to verify patient information. Maintain account records such as payments, rebates, and reversals and may set up alternative payment plans. May also be responsible for reviewing and resolving third party payer issues. Assist and prepare all documents to submit custodian of records.
Allegheny General Hospital, Pittsburgh PA
Dispatcher 11/2010-06/2011
Answered multi-line telephones; patient escort and transport ordering; dispatched maintenance and housekeeping throughout the hospital; ordered specialty beds, and provided excellent customer service.
UPMC Mercy Hospital, Pittsburgh PA
Health Unit Coordinator 07/2010-11/2010
Called and transferred consults; bed board admissions; patient escort and transport ordering; and labeled and sent blood tubes.
UPMC Health Plan, Pittsburgh, PA
Outreach Representative 06/2008-03/2009 Provided excellent customer service; handled UTR letters; answered and directed multi-line phone calls; posted hospital reports; posted E.D. reports, and transferred outreach calls to members.
McKesson Corporation, Pittsburgh, PA
Accounts Receivable Specialist 10/2007-03/2008 Handled collections; provided excellent customer service; handled incoming correspondence.
UPMC Shadyside Hospital, Pittsburgh, PA
Patient Information Coordinator 07/2006-09/2007 Performed registrations; analyzed insurance verification; collected co-insurance
Tanesia Jackson
3950 Mountain Vista Street
Apt# 116
Las Vegas, NV 89121
E-Mail: ad3hzi@r.postjobfree.com
REFERENCES
Tyheem Martin
Encompass Health
1250 S Valley View Blvd
Las Vegas, NV 89102
Team Lead Case Manager
E-Mail: ad3hzi@r.postjobfree.com
Crissie Baynum
Hanger Inc.
33 S. 19th Street
Pittsburgh, PA 15203
CCO Manager
E-Mail: ad3hzi@r.postjobfree.com
Althea Forbes
UPMC
2 Hot Metal Street
Pittsburgh, PA 15213
Registered Nurse
E-Mail: ad3hzi@r.postjobfree.com
Nicole Cunningham
Hanger Inc. 33 S. 19th Street
Pittsburgh, PA 15203
Private Pay Collections
E-Mail: ad3hzi@r.postjobfree.com
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