Sign in

Customer Service Sales

Des Moines, IA
October 23, 2018

Contact this candidate


Evan D Gruver

**** ***** ****** **** *** Moines, IA 50301 Cellular: 641-***-****

Objective: To obtain a fulfilling position that will compliment my goals. Also to utilize the skill set that I already possess with my customer service driven background.

Work Experience:

Host [May 2017-June 2018]

Rapid Creek Cidery Iowa City, IA 319-***-****

•Greeting/seating guests

•Taking reservations by phone/email while maintaining incoming guests and answering multi phone line system

•Sending fax/event emails

•Scheduling events/entertainment

•Filing/organizing event paperwork

•Showing event space

•Maintaining communication between management and potential clients

•Event coordinating via email/ by phone

Host [October 2016-May 2017]

Red Lobster Inc. Coralville, IA 319-***-****

•Greeting/seating guests

•Maintaining wait list

•Answering phones

•Maintaining clean work area

Server [July 2015-August 2016][December 2012-May 2013]

Zeno’s Pizza Inc. Marshalltown, IA 641-***-****

•Following opening/closing checklists

•Taking multiple orders using shorthand toppings symbols

•Sanitizing work area

•Using Point of Sales (POS) system to communicate with kitchen/calculate checks

Host [March 2015-July 2015]

Red Robin Inc. West Des Moines. IA 515-***-****

•Greeting/Seating guests using electronic seating system

•Maintaining wait list

•Transferring phone calls/ taking To-Go orders by phone

•Training new hosts on restaurant procedures

Customer Service Representative [August 2014-December 2014]

Family Video West Des Moines, IA 515-***-****

•Operating Cash register/reconciling register before and after each shift

•Store inventory on a weekly basis

•Maintaining movie “drop box” [video returns box]

•Making late return calls nightly

•Replenishing concession items and inventory to sales floor nightly

Sales Associate [May 2014-August 2014]

Express Clothing West Des Moines. IA 515-***-****

•Interacting with customers to sell brand clothing items

•Taking inventory daily

•Replenishing sales floor almost hourly

•Using store sales/coupons at register

•Participating in “floor sets” (replacing entire store inventory each month)

Host [July 2013-February 2014]

Biaggi’s Italian Restaurant West Des Moines, IA 515-***-****

•Greeting/ Seating guests

•Maintaining floor chart/ reservations list/ incoming phone calls

•Taking/ changing reservations by phone

•Setting tables for special occasions/ by request

Host [March 2012-July 2012]

Olive Garden Lakewood, CO 303-***-****

•Greeting/ Seating guests using electronic seating system

•Maintaining wait list

•Keeping in constant contact with other hosts/ management/ kitchen via headset

•Anticipating customer needs at any given moment

Contact this candidate