Phone: 609-***-**** Email: firstname.lastname@example.org
●Over9 years of experience working as a Business Systems Analyst.
●Generated models to depict business processes and information flows.
●Provided production assistance after project implementation.
●Experience working with business users to analyze and document business requirements and system functional specifications.
●Worked in an extensive Agile/Scrum and Waterfall Methodology environment.
●Experiences in writing Stories, conducting Grooming Sessions, Prioritizing Stories, Conducting Pre-UAT approvals, Daily Scrum Standup, Sprint planning, Sprint Review and created Roadmaps every Quarter.
●Wrote Functional and Non- Functional requirements (NFR).
●SharePoint usage for document and file storage management.
●Knowledge of Business Requirement Document (BRD), System Requirement Specification (SRS), Functional Specification Documents (FSD), Requirements Traceability Matrix (RTM), Business Process Management (BPM), Use Cases, Sequence Diagrams, Activity, Data and Business Flow diagrams, UML Modeling and Microsoft Project.
●Strong Knowledge of SDLC, RUP methodology and project life cycle.
●Performed GAP Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
●Excellent Team player to work in conjunction with other testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects.
●Experience in working with multiple teams in multiple projects and made sure things done within the timeline.
●Writing SQL queries with various databases like Oracle, PL/SQL Developer.
●Reviewed and coordinated Test strategies, Test plans, and Test cases, developing and maintaining Test scripts.
●Conducted User Acceptance Testing (UAT), interacted with team members in analyzing and fixing bugs.
●Knowledge of Report Generation in Quality Center/ALM related to defect report.
●Validated defects after bugs were fixed and performed Regression, Browser and Mobile App & Web Device testing.
●Facilitation of Joint Application Design (JAD) sessions and interviews, through written correspondence, oral presentations and email, to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
●Strong knowledge of Business Intelligence, Data Warehousing and Business Architecture.
Masters in Computer Science (Silicon Valley University, CA, USA)
Bachelor of Computer Science (Osmania University, India)
Requirements Gathering, Gap Analysis and
Impact analysis, Risk Analysis, Use Case Modeling & Analysis
Rational Suite (Requisite Pro, Rose, Clear Case, and Clear Quest), MS Office (word, Excel, Power Point, Quick Books and MS Project), MS Visio, RedMine, Jira, SharePoint
Agile - Scrum, Waterfall
HTML, CSS, SQL,PL/SQL, Java, .net
Oracle, SQL Server
SaveMart Companies, Dublin, CA Oct 2017 – Till date
Sr. Business Analyst
Save Mart Companies (also known as The Save Mart Supermarkets) is an American grocery store operator. It owns and operates stores under the names of Save Mart, S-Mart Foods, Lucky and FoodMaxx. The stores are located in northern California and northern Nevada. The objective of the project is to build the latest version of Save Mart’s internal “Workbench” and “Supplier Portal” applications to version 2.0. Currently, Save Mart is using Workbench 1.0 for the store and warehouse operations. Save Mart has decided to upgrade the Workbench applications to enhance the users experience and provide easy and precise access to Workbench users.
●Worked on Multiple projects with multiple teams.
●Worked on Waterfall and AGILE Environment with daily scrum meetings, grooming sessions, sprint planning and sprint reviews.
●Prepared the BRD’s (Business Requirement Documents) FRD’s (Functional Requirement Documents) by facilitating and participating in JAD Sessions, interviewing business users and stakeholders and referring the existing documents.
●Expertise in writing the stories using Jira and prioritizing the backlogs.
●Documented new, modified and existingtechnical requirements.
●Collaborated with business owners, project managers, developers, and IT management to clearly define scope, requirements, milestones, timelines, and establish priorities.
●Conductedworkflow analysis and generates existing workflows for business processes, systems, and data along with the appropriate narratives.
●Developed wire frames, workflows, use case diagrams, flowcharts, and other analysis-type documentation.
●Developed and maintainedbusiness cases and requirements for projects and initiatives.
●Performed GAP Analysis to identify the deficiencies in the system by comparing the actual objectives with the system objectives.
●Acted as a subject matter expert defined and recommended technological and process solutions for business users.
●Developed training documents and conducted training sessions to users using whiteboard and WebEx sessions.
●Created test scenarios and test cases, and testing activities necessary to assess the quality and completion of system implementations.
●Coordinated with QA to ensure compliance with requirements when developing unit and integration tests; leads and coordinateduser acceptance testing.
●Created and/or collaborated in generating project plans and timelines, coordinating with various business units to ensure smooth and timely progress through all steps of the project.
●Participated in meetings with decision makers, business owners, and end users to define business and operations requirements, performance goals, and process issues.
●Leads and contributed to software solution discussions in a cross functional setting (business and IT).
●Experience in manual testing and ensure program, webpage, or application meets functional requirements through all stages of the development lifecycle.
●Reporting the bugs using Jira and RedMine.
ENVIRONMENT: Jira, RedMine, PL/SQL Programmer, Oracle, RSA, UNIX, MS Visio, Excel, Word, Power Point, SharePoint, OneNote, Cypress and Selenium.
FIRST AMERICAN BANK, Elk Grove Village, IL Dec 2015 – Sep 2017
Sr. Business Analyst
Description: First American Bank has been focusing on building long-term relationships with customers through high-quality solutions for service ranging from personal products and services to commercial banking. The objective of the project was using cash management tools to business for electronic international and domestic funds transfers from one account to other. This cash management tool enables the customers to exchange money between each other electronically and to transfer funds from US to other countries or transfer funds within the country to other’s account using online banking instead of issuing checks.
●Designed the business requirement collection approach based on the project scope and SDLC methodology.
●Worked on AGILE Environment with daily scrum meetings, grooming sessions, planning and sprint cycles.
●Groomed stories effectively and gathered business requirements through discussions and brainstorming sessions and conducted reviews and walkthroughs with the designers, developers and stakeholders.
●Co-ordinated JAD sessions with Multiple Stakeholders, SME’s and the End Usersfor feasibility studies and to discuss the functionality of the flows.
●Experience creating Mock ups based on the discussion with Business and provided the same to UX and Development team.
●Interacted with Infrastructure team for successful conversion of Windows to Linux platform and tested the functionalities to make sure everything works as expected.
●Identified the deficiencies by performing GAP Analysis.
●Responsible for Prioritization of Stories in Version One for every Sprint.
●Co-ordinated the Triage Meetings and got the defects fixed based on priority.
●Documented the final flow of each features and presented it to End users (Sales and Marketing team) for their usage and Conducted User Acceptance Testing.
●Identified internal and external system requirements, design and configuration set-up, also created User Documentation and conducted training classes.
●Designed and implemented basic SQL queries for QA testing and report / data validation.
●Developed strategic partnerships with the business units to develop a solid knowledge base of the business line; including the business plan, products, and process and revenue streams.
●Collaborated with development architect and the business to develop both high-level and detailed application architecture to meet the business needs.
●Participated in the logical and physical design sessions, developed design documents.
●Assisted the Product Owner in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly.
●Partnered with the technical areas in the research and resolution of system and process problems.
●Conducted benchmarking activities to identify best practices.
●Conducted reviews with QA team for Test Scenarios, Test plans, Test cases and analyzed Test results and involved in Defect management using ALM (Quality Center - QC) and made sure those defects are efficiently closed.
ENVIRONMENT: ALM (Quality Center), Jira, PL/SQL Programmer, Oracle, RSA, Version One, UNIX, MS Visio, Excel, Word, Power Point, SharePoint, OneNote
Yale University, New Haven, CT Nov 2014-Oct 2015
Sr. Business Analyst
Description: WORKDAY Implementation: Yale University is an American private Ivy League research university in New Haven, Connecticut. Since its founding in 1701, Yale has been dedicated to expanding and sharing knowledge, inspiring innovation, and preserving cultural and scientific information for future generations.The administrative software (Oracle eBusiness) that Yale has used for many years to manage its human resources, payroll, and finance operations reached the end of its useful life. As a result, a replacement solution was researched and it was determined that Workday would meet the University’s current and future operating requirements.Yale is partnering with Workday over the next two years on the development and delivery of the Workday finance module.
●Worked in the Office of Research Enterprise Operations (OREO) as a part of Grants Management Team Workday
●Responsible for documenting the Workday Requirements for the Award Set ups, Sub Awards, Billing, Budgeting, Clinical Trails and Cost Transfers.
●Owned the Cost Transfers – Payroll Accounting Adjustment system
●Gathered the specs for the SIT and UAT reports
●Documented the Workday Field Reviews and helped preparing the Job-aids
●Participated in Conversion Activity – Cleaned the addresses in Oracle and Workday, update the missing information
●Worked closely on Budgets – Created, Maintained and Amended the Budgets accordingly
●Was responsible for creating the Award Task Templates
●Participated in the Manual Regression and System Integration Testing for the Payroll Accounting Adjustments
●Co-ordinated the JAD sessions between the Central and Departmental people in order to identify the Gaps
●Was involved in preparing the BP: Business Process Documents for the different areas of Workday
●Worked extensively on Manual Testing and handled the Defect Management in HP ALM
●Participated in various Workday sessions and provided inputs towards the enhancements
ENVIRONMENT:Jira,MS Visio, Snipping tool, MS Office, ALM (Quality Center), PL/SQL Programmer, Oracle
Kaiser Permanente, Rockville, MD Apr 2011 – Oct 2014
Business Systems Analyst
Description:America's leading nonprofit integrated health plan, Kaiser Permanente serves over 10.6 million members, 38 hospitals, 626 medical centers and other facilities in eight states and the District of Columbia. The objective of the project was to provide best affordable health plans for the customers based on their eligibility criteria by using online Kaiser Permanente application. This application saves customers valuable time and they can get the insurance quotes from anywhere in minutes that best suits to the customer needs and budgets by single click and keeping the customer information confidential.
●Conducted sessions with project focus groups for collecting business requirements according to AGILE methodology.
●Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
●Documented the user requirements Analyzed and prioritized them and converted them as Stories.
●Query optimization using SQL Profiler and performance monitors to enhance the performance of database servers.
●Created UI specs, site maps, page flows.
●Converted various SQL statements into stored procedures thereby reducing the Number of database accesses.
●Created Mock-up forms in MS word for better visualization and understanding of the software solution.
●Tracked change requests and monitored workload and schedule.
●Facilitated JAD sessions with management, development team, users and other stakeholders.
●Analyzed the test results from QA teams using Quality Center to create various scenarios.
●Developed strategies with Quality Assurance group to implement Test Cases for User Acceptance Testing.
●Collaborated with Quality Assurance Analyst in Automated and Manual Black box testing.
●Helped in creating end user manuals and procedure manuals.
ENVIRONMENT:MS Visio, Snipping tool, MS Office, ALM (Quality Center), PL/SQL Programmer, Oracle
AT&T, Middletown, NJ Jan 2009 – Mar 2011
Description: AT&T is the one of the largest provider of mobile telephone and the fixed telephone in the United States, and also provides broadband subscription television services. The project involved creating an efficient inventory management application, which provided information about the inventory levels of various devices. With the help of this data warehouse application, the purchasing department and other managers could take necessary steps to effectively monitor and restock supplies in the warehouse.
Gathered business requirements and prepared the BRD (Business Requirement Document) by participating in JAD sessions, interviewing business users and stakeholders and consulting existing systems documents.
Understood problem definition through one on one meeting with data architect, enterprise architect and solution advisors.
Project was implemented using the agile methodology to produce artifacts in the different phases of the Software Development Life Cycle (SDLC).
Participated in daily Scrum Meeting to discuss the progress of the project and steps needed to meet the deadlines.
Participated in Business Process Design discussion and brainstorming sessions.
Created and maintained Work Flow diagrams including Activity Diagrams, Class Diagrams, and Sequence Diagrams, Data Flow Diagrams using MS Visio.
Created and updated the Business Requirement Document (BRD) and Functional Specification Document.
Maintained document repository on Knowledge link to ensure that any change to the system's documents is communicated effectively to the entire team and business users in a timely manner.
Researched, analyzed, and determined appropriate course of action for complex practices, procedures and problems using User stories, creating Use Cases, Use Case Diagrams and Workflow diagrams. Extensively used MS Visio for UML methodology
Maintained Requirement Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables for a project.
Monitored the User Acceptance Testing (UAT) and reported various concerns by the users.
ENVIRONMENT: MS Office Suite, MS Project, MS Visio, Rational Rose, Agile, RUP