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Customer Service Sales

Newark, DE
October 14, 2018

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Alexia Zurita

** ******** **** *** **

Newark, DE 19713



Experienced Retail Sales Associate and Dental Assistant/Receptionist with strong communication skills and excellent time management seeking Part Time or Full Time employment


Cashier, Finishline, Newark, DE 2018-Present

Work sales floors and answer questions about products, merchandise, and services. also operate cash registers and organize product displays. Floor Associate/Logistics/Customer Service, Newark, DE 2018-2018 As a Sales Floor Team Member in Hardlines, I was responsible for ensuring an exceptional guest experience in the areas of the store designated Hardlines, and occasionally Softlines, customer Service, Front End of the store, and Fulfillment Associate. I was responsible for delivering an exceptional guest experience by engaging the guests and prioritizing their needs over task. I was also responsible for cross training other Team Members in other areas of the store as needed. Quality Assurance, Griffin Pipe, Lynchburg, VA 2018-2018 Inspect finished pipe for defects, recording pipe information, inspecting pipe for quality, cutting, grinding, and testing pipe, rounding pipe, gauging pipe, rolling pipe, lining pipe, painting pipe, patching and repairing pipe linings, cleaning and labeling pipe, and perform other duties as directed by supervisor.

Customer Service/Floor Associate, ToysRUs, Newark, DE 2017-2018 Perform a multitude of important duties for the retail store company. I was also responsible for handling customer service encounters and stock replenishing duties at a Toys R Us retail location.

Receptionist/Dental Assistant, Wilmington, DE 2017-2017 Responsible for greeting and assuring patients the moment they enter a dental office. Responsible for scheduling appointments, through Dentrix, for patients and maintain their accounts. Also helping coordinate the dentists schedule and bill patients and their insurance companies.

Sales Associate, Journeys, Wilmington, DE 2016-2017 Sales: meet and exceed sales goals and standards of performance, provide a fun and full service shopping experience to customers and stay informed of current fashion trends. Operations: follow all loss and prevention practices and protect company assets, perform all optional procedures accurately, in accordance with Operations Policies, and assist with receiving/sending shipments of merchandise

Organization: maintain store appearance and stock room organization EDUCATION

Howard High School of Technology HS Diploma, Wilmington, DE SKILLS

Leadership, skilled in Microsoft Office, Project Scheduling, Strategic Planning and excellent communication skills

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