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healthcare analyst, business operations, process improvement

Flower Mound, TX
October 09, 2018

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Alexis McFarland

Dallas-Fort Worth, TX *****214-***-**** ● ●


Boston University Questrom School of Business, Boston, MA May 2018

Master of Science in Management Studies

Boston University Sargent College of Health and Rehabilitation, Boston, MA May 2017

Bachelor of Science in Health Science


Scrum Master, PSM I April 2018


Associate Student Strategy Consultant, IQVIA, Boston, MA March 2018-May 2018

Developed an implementation plan for multiple technologies to streamline the clinical trials process & promote a patient-centered approach to drug development and testing processes

Served as a liaison between industry experts and consulting teams to provide insight toward achievement of strategic goals for IQVIA

Emergency Management Intern, Boston Medical Center, Boston, MA October 2016 – May 2017

Collaborated cross-functionally with multiple departments to enhance patient experience

Enabled health care providers to administer mobile emergency services by assembling disaster carts

Emergency Medical Technician-EMT, Boston University EMS, Boston, MA July 2016- May 2017

Provided emergency medical services to 32,000+ students and visitors of Boston University


Associate Student Project Lead, Swaponz Inc., Boston, MA October 2017 – December 2017

Developed and optimized sales strategy to identify new opportunities for student engagement at events

Collected and interpreted market segment data from survey samples of ~500 responses, as well as one on one interviews with 11 university administrators.

Associate Student Product Manager, Sallie Mae, Boston, MA January 2018 – March 2018

Created a new financial product for Sallie Mae for the purpose of revenue enhancement

Presented results to innovation executives at Sallie Mae which delivered go-to-market strategy, capabilities, and advertising opportunities to enhance market penetration

Sales Lead, Ann Taylor Inc., Boston, MA June 2017-Present

Manage business strategy to effectively reach sales goals

Drive store volume of ~$15k/day and anticipate clients’ needs

Track store metrics and performance to motivate associates & increase productivity


Corporate Events Intern, Santander Consumer USA, Dallas, TX Winter 2015

Enhanced inventory management system by organizing and tracking items using an online spreadsheet

Created a positive and engaging environment for 5,000 attendees by setting up and decorating event facility

Chrysler Capital Intern, Santander Consumer USA, Dallas, TX Summer 2014/2015

Recouped outstanding debts for company by negotiating with accounts to pay off outstanding loans; provided customer service by assisting customers with financial planning

Skills: Hospitals, Healthcare, HIPAA, Medical Terminology, Emergency Management, MS Office, HTML5, CSS, SQL, Epic, Python, PowerPoint, G suite, Scrum, Kanban, project management, Tableau, Qualtrics, Slack

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