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SR Programme/Project Manager

Location:
New York City, NY
Posted:
October 09, 2018

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Resume:

SUMMARY: Results driven IT Executive with expertise envisioning and leading technology based, multi-million dollar revenue and growth initiatives grounded solidly on business and economic value. Management career with demonstrated ability to build peak-performing teams; achieve cross-functional business objectives in delivering projects on time. Valued member of senior executive teams, contributing a seasoned, broad based perspective to create pragmatic IT strategies and implementation plans designed for maximum returns at the lowest possible cost. Lead the delivery of multiple projects and accountable to executive management and the Project Sponsors for their outcome (Scope, Time, Cost, Customer Satisfaction, Risk & Quality). Set the direction of project work streams with regard to process, deliverables and timelines. Integrated multiple functional areas of technology and the business in the planning, execution, control and implementation of the project portfolio and managing critical dependencies.

SKILLS: IT Strategy & Execution Enterprise IT Systems Organizational Design & Restructuring IT Pipeline Management Mergers & Acquisitions New Product & Technology Launch Time & Resource Organization IT Governance & Best Practice Business Process Reengineering –BPR Standards/Policies Process Improvement Vendor & Contract Negotiation Program & Project Management Information Architecture Procurement Management Business Strategy, BCP, DR Operations Management Process Methodologies – PMI, ITIL Risk & Change Management Matrix Management Application Development – SDLC MS Project, Excel, PowerPoint, Visio IT Compliance, IT Security, PCI Workstream Management Identity Management, Server & SAN Virtualization SAN Deployment/Expansion People Soft, SAP, SAS Remedy, Clarity, Citrix, Share Point, PPM Asset Management SOW, RFP, RFI, Proposals, Resource Management, Management of large teams 90+, PMI Standards/Methodology, Office 365, ServiceNow ITSM

EXPERIENCE: ECOMMERCE CONSORTIUM, INC (Feb. 02-To Date)

Principal

Technology solutions that included Project Portfolio Management, Business Continuity Planning, Business Process Management

Coached and mentored project managers and project coordinators to improve their capability and performance. Active participant in working with vendors to determine clear statements of work for execution involving: project specific support, software configuration and/or specialized services.

Responsible for staffing projects with qualified project managers and deploying consistent project management principals and techniques on all projects within the portfolio.

Responsible for the aggregation of the individual project estimates to create comprehensive company portfolio. Development and responsibility for integrated communications plan, reporting and metric plan for the entire portfolio.

MUFG (June.17 – Present)

Program Management Office Consultant

ITS Planning and Project Delivery – Integrated Services for the Americas

Oversight for Bank Infrastructure Projects:

Governance of program (Issue/Risk and change management)

Lead cross-functional solution delivery teams

Budget Management, WBS, Project artifacts

Review deliverable items, obtain appropriate business approvals, and provide final sign-off for milestones

PMI methodologies followed

Delivery of Weekly and Monthly reporting presentations

Program included Payment Broker Upgrade, Implementation of: Mainframe, O365, and AWS

CONFIDENTIAL-PRIVATE CLIENT (Aug.16 – June.17)

Program Manager

Datacenter Relocation and Migration

Managed a very aggressive timeline to relocate and migrate the company’s datacenter into two redundant larger strategic datacenters to facilitate a disaster recovery environment

Inclusive of Cloud application servers, network and storage equipment

Governance of program (Issue/Risk and change management)

Lead cross-functional solution delivery teams

Automation of workflow processes

Conduct feasibility studies and evaluations

Negotiate agreements with and manage external vendors and consultants

Review deliverable items, obtain appropriate business approvals, and provide final sign-off for milestones

PMI methodologies followed

Delivery of Weekly and Monthly reporting presentations

GUARDIAN LIFE (May.16 –Aug.16)

Technical Data Center Manager

3 month consulting M&A assignment to implement 112 Physical/Virtual Windows/Linux Servers, 24 ESX hosts, XtremIO and NAS storage, O365

ESTEE LAUDER (Jan.16 – Mar.16)

Global Program Manager

3 month consulting assignment to align Program issue/risk registers and reporting

Implemented Share Point site

McGRAW HILL– NEW YORK, NY (Feb.13 – May.15)

PMO Program/Project Manager

Global Tech Refresh:

Managed Global and Local Storage Migrations:

NAS and SAN Migrations

Governance of program (Issue/Risk and change management)

Lead cross-functional solution delivery teams

Procurement of EMC ESX hardware and NAS storage

Negotiate agreements with and manage external vendors and consultants

Review deliverable items, obtain appropriate business approvals, and provide final sign-off for milestones

XO Datacenter Relocation:

Managed a very aggressive timeline to relocate the SP CAP IQ XO datacenter to a strategic datacenter

Inclusive of application servers, network and storage equipment (1200 assets)

Governance of program Issue/Risk and change management)

Lead cross-functional solution delivery teams

Automation of workflow processes

Conduct feasibility studies and evaluations

Negotiate agreements with and manage external vendors and consultants

Review deliverable items, obtain appropriate business approvals, and provide final sign-off for milestones

PMI methodologies followed

Disaster Recovery Datacenter Relocation:

Managed a very aggressive timeline to restore the companies DR environment that was devastated by Hurricane Sandy:

Relocated the companies DR Datacenter (600 assets)

Maintained Master Project Plans and Issue/Risk and change management, champion governance for PMO

Vendor management

Matrix resource management

Timeline management

Application migration

Asset management

PMI methodologies followed

CITI–JERSEY CITY & WARREN, NJ (Nov.11 – Jul.12)

Senior Program/Project Manager

Responsible for Datacenter closure and relocation of the Commercial Cards environment to a new datacenter.

Maintained Master Project Plans and Issue/Risk and change management, Governance, managed SharePoint site

Executive reporting to the PMO

PMI methodologies followed

THOMSON REUTERS – NEW YORK, NY (Jun.11 – Nov.11)

Global Service Delivery Manager

Served as the liaison between the business units and all the technical teams

Managed a Portfolio of 15 projects holding values between 6M and 25M

Responsible for Pipeline Management and Roadmaps

Maintained Master project plans that are updated by the technical team leads, managed SharePoint Site

Reported to the Governance Committee.

Tailored the use and level of specific project management techniques to each assignment as appropriate (Requirements Management, Risk Management, Change Management and Governance). Clear and effective communication of items requiring escalation and expedited resolution

DEPOSITORY TRUST AND CLEARING – NEW YORK, NY (Dec.10 – Jun.11)

Program/Project Manager - PMO

Was responsible for efforts within the Infrastructure area of the company:

Pipeline Managed for the CISO.

Managed a portfolio of seven infrastructure projects, which included SAN components.

Prepared weekly and monthly reports for senior management and IT governance, managed SharePoint Site

Addressed IT audit items

THOMSON REUTERS – NEW YORK, NY (Jun.09 – Dec.10)

Program/Project Manager – Technical Operations Programme Management Group

Responsible for efforts within the Investment and Advisory pillars that included procurement of new, swing hardware, SAN and Virtual environments, weekly reporting, scope of work creation, project plans utilizing Microsoft Project methodology, Clarity and Share Point.

Managed business expectations as liaison to all technology departments on Data Center closures, new product releases, BAU projects, product environment expansions, product enhancements, SAN deployments, Virtual Server deployments and migrations, Business Continuity Planning. Managed SharePoint Site

AIG – NEW YORK, NY (Jan.08 – Dec.08)

Sr. Project Manager – PMO

Project Management office with responsibilities for the Investments department’s technology project efforts

Champion change management, weekly status reporting, creation of Statements of Work, Process Improvement, Process and Procedure documentation.

Projects:

Data Center Migrated to consolidate NY & NJ offices to other locations NC and DFW

AD migrated for all the international locations

Enterprise wide Safe Boot effort.

Business Continuity Planned

PORT AUTHORITY – NEW YORK, NY (Apr.05 – Jan.08)

IBM Project Manager – PMO

Managed daily operations, custom replacement processes, hardware order authorization, manage the following efforts: service requests, IMAC call ticket placement, Customer service ticket escalation, VIP service management, MVS service management, Billable maintenance call management, maintenance entitlement issues, Daily ESC tickets review,

Reporting: Weekly service tickets, weekly status reported, monthly stats reported, procurement tracked, PR tracked

Unisys Project Manager – PMO

Managed daily operations, program budget, ongoing and new technology projects, Creation of Statements of Work and Work Orders, Microsoft Project methodology, Change Management, Governance, Process and Procedure documentation, Process Improvement, weekly reporting to the Port Authority Management comity.

Responsible for the World Trade Center Security System, Database Systems and Distributed Systems of the Port Authority that reside at JFK, LGA, and EWR Airports, Bus Terminal and New York City home office, Bridges & Tunnels and Path trains.

Projects:

Identified Management implementation including External identity integration using Novell Identity Manager

Active Directory implemented including role management that integrated with Novell Identity Manager

Infrastructure upgraded to facilitate the Identity management implementation

Domain consolidated to ensure authentication, authorization, and identity management.

VMware implemented

Business Continuity Planned

MORGAN STANLEY – NEW YORK, NY (Oct.04 – Apr.05)

Project Manager - PMO

Managed the Wan Redesign Project that consisted of 24 Data centers and 500 Branch offices. The scope of the project was to move the company from a Token Ring environment to an Ethernet backbone

Full Time Employment:

BAYSIDE CONTROLS – PORT WASHINGTON, NY (Feb.01 – Feb.02)

Information Technology Manager (Full Time Position)

Mi8 CORPORATION- New York, NY (Nov.99 – Feb.01)

Director - Information Technology (Full Time Position)

PRUDENTIAL SECURITIES, - NEW YORK, NY (Apr.97 – Nov.99)

Assistant Vice President - Information Technology (Full Time Position)

Senior Lotus Notes Administrator

METLIFE – NEW YORK, NY - (Sept.95 – Apr.97)

Senior Systems Engineer (Full Time Position)

BETA BUSINESS PRODUCTS, NEW YORK, NY (Jan.90 – Sept.95)

MIS Manager (Full Time Position) - Hoffman La Roche

THE ENERGY SAVINGS STORE, BROOKLYN, NY (Jun.85 – Jan.90)

Computer Assistant (Full Time Position)

EDUCATION: Brooklyn College - Bachelor of Science in Information Technology (1985)

Grumman Data Systems Institute - Diploma: Computer Programming (1991)

CERTIFICATIONS: Quality Systems International - Certificate in ISO Standards, (2001)

PIC - Certificate in ISO Implementation (2001)

Rummler & Brache - Certificate in Business Re-Engineering (2001)

Prudential Securities Education Center - Certificate in Programming HTML, Dynamic HTML, and JavaScript (1999) Lotus Notes Development Corporation - Certificate in Lotus Notes Administration (1995) (CLP)



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