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Engineer Network

Location:
Ellenwood, Georgia, United States
Posted:
December 31, 2018

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Resume:

MILFORD R. THOMPSON

404-***-****

ac728w@r.postjobfree.com

Professional Profile

Dynamic, motivated professional seeking a position as a Network Engineer/ System Engineer, involving voice, data or internet technologies. Experienced in system integration and configuration for various types of technology including Cisco networks and satellite systems.

Technical Skills

Windows 2000/2003/2008/XP/7, file/print/web/database/application servers, Microsoft Exchange, Active Directory, EMC SAN, TCP/IP, HTTP, DHCP, DNS, WINS, SMTP, SNMP, MPLS, BGP, EIGRP, OSPF protocols, PROMINA, Cisco network hardware (routers, switches, firewalls, VoIP, VPN), activity logs, LAN/WAN, Unity, UCCX, TACACS, LDAP authentification, Cisco IDS, SMS, SMSC, Cisco BPX 8600, Cisco IGX 8400, SOA, Network Security, Cisco IOS, CCNA Certified, Checkpoint, DMZ, Proxy, NAC

Professional Background

2016- IT Consultant, Celestial Development, LLC, Atlanta, GA.

Progressive Insurance technical lead for the south eastern United States, part of a nationwide OS upgrade to Win10 on 79,000 units. Insured a timely phased roll-out, to lessen the impact on business performance. Also staged spares for the area’s that had to be replenished.

First Data tech support staff to assist staff with email, VPN, lockout, bit locker, new laptop configuration for 300 personnel.

Microsoft Office 365 migration for Kantar, U.S. operations, primary office location, Atlanta, GA. Migrated 75 users, on new Dell laptops. Also deployed Sophos Anti-Virus protection tools along with IBM Endpoint Manager Client.

UBS cutover in 5 cities to Thin Client virtual terminals, desktop setup of terminals, Outlook, Thompson Reuters and Consult Works. Migrated the Atlanta office with 165 users.

Added virtualization solutions projected to secure 135% ROI over 3 years, with 88% better recovery performance plus decreased facilities and cooling costs; upgraded data centers with no additional staff or space, saving $1.2M in potential costs.

Deployed hardware monitoring system including multi-tier paging alerts for system issues. Initiated Knowledge Repository and Project Office Intranet to store all documentation in the cloud.

Reviews IT staffing requirements for the Department of Defense, U.S. Army and the Pentagon.

2012-2016 Network/System Engineer GCI Decatur, GA.

Drafted and published IT policy letters in the areas of Disaster Recovery, Internet Data Usage and obsolete IT Equipment, to support 700 staff members.

Responsible for developing and implementing a strong information technology strategic direction in support of organization's objectives and mission. Improved system up time to 100% for two years. Work closely with other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all areas of the organization.

Reformulated vendor contracts to provide a tighter response window time for onsite repair functions, thereby cutting down time to 4%.

Collaborated with AT&T services to engineer a plan to increase backbone throughput speed by 40%, saving the State of Georgia 1 million dollars in build out cost to the infrastructure.

Insured that the IT program was HIPPA compliant.

Proactively review internal and external processes that impact teams and develop plans to improve the efficiencies of the group.

Implemented measures with IBM that enhanced core network uptime to 97%.

Manages the F&I budget for all the State of Georgia IT contracts and vendor relations.

Installs, configures and supports local area network, wide area network, internet systems, computers, mobile devices, and VPN and wireless systems for the state of Georgia. Configures, test computers and network software and operating systems. Uses Wire Shark to check ports for malicious activity.

Maintain & update computer security resources on all workstations including anti-virus and firewall systems.

Provide support for user applications such as Microsoft Windows, Office 2016, and Office 365.

Identify standard hardware needs and coordinate repair and/or replacement on desktops, laptops, notebooks, printers and scanners.

Track computer assets such as; desktops & laptops to include tracking warranty dates for computer refresh.

Maintains and monitors the IBM AS400 enterprise server for the state of Georgia. Currently going through an upgrade to IBM Power 7 architecture. Supports client requests for reports, profile adjustments and resources alignment. Designed for virtualized consolidation of business-critical workloads, the IBM Power 7 delivers on performance, availability, efficiency and virtualization in a way that is unique in the industry.

2011- 2012 Chief of Network Operations, Latin America, C.I.A., Langley, VA.

Deploys IP network concepts, including routing and switching technologies. Tier-three troubleshooting and implementation of advanced network architectures as directed by an appropriate senior engineer. Vast experience working with dynamic routing protocols, IP subnetting, VLANs, STP, and QoS components.

Provides operation training, new equipment training and/or onsite support to 250, U.S. government personnel. Includes advanced operations, maintenance procedures, setup, satellite acquisition, configuration and troubleshooting. Provide direct oversight support to government appointees during testing exercises and operational field trials. Recommends course of action for deployment of Cisco routers and switches to support varied mission requirements.

Protocol/Network Theory Experience using packet analyzer, sniffer and IDS/IPS tools. Utilizes his understanding of DMVPN configuration and troubleshooting, routing protocols (OSPF, EIGRP, and RIP), switching fundamentals (VLANS, VTP, Port Security, and Spanning Tree). Concepts within DMVPN architecture, and an understanding of TCP Acceleration and QoS over Satellite.

Design and oversee implementation of end-to-end integrated systems. Deliver architectural initiatives that drive revenue and improve efficiency in line with business strategy. Cultivate relationships with IT management. Maintain in-depth knowledge of the organization's technologies and architectures. Develop and maintain current and planned state architectural blueprints. Communicate architectural decisions, plans, goals and strategies. Gain organizational commitment for enterprise level architecture and infrastructure initiatives. Provide architectural direction to Enterprise Architects, Business Architects and Solution Architects. Develop architectural metrics and reports for the executive team, business and IT management. Maintains direct F and I accountability for 12.5 million dollars of IT equipment.

2010- 2011 Booz Allen Hamilton, Senior Consultant, Atlanta, Ga.

Trains and instructs FORSCOM, ARCENT, First Army and USARC personnel

on how to provision, manage, and support team sites using Microsoft SharePoint

Portal. Also maintains the COOP site for FORSCOM Headquarters. Maintains SIPR and NIPR systems as well COMSEC for designated systems.

Provides Defense Readiness Reporting System – Army (DRRS-A) training and implemtation to Department of Defense assets. DRRS-A follows the Department of Defense Net-centric strategy in making Army readiness data visible, accessible and understandable. Outstanding presentation skills.

Program Manager for CompTIA Security + training program at Kessler Air Force Base for Air Force personnel. Additionally, designed and developed course materiel. Taught and designed the course material for SharePoint for FORSCOM staff. Designed dashboard’s for key personnel.

2008- 2009 Tier III Network Engineer AT&T, Atlanta, Ga.

Tier III data network engineer, performs software and hardware connectivity solutions for Blackberry, I-phone, and air card devices.

Uses Snooper, Remedy, CARD, MTi, Poet, GX-MMS, Mobile 365, Nokia-MMS and Light-Surf to rectify customer profiles and network functionality.

Provide GGSN Network and application support for The New AT&T 3G UMTS/EDGE wireless network, supporting IP networking and underlying protocols, IMS,HLR, VLR, SMSC, SMS, SS7, Voice Tones, WAP Push, Star Services, GPRS, Express Mail, MMS, Nokia Openwave and SOA for 3G wireless data.

Uses Cisco Enterprise switches and routers. Cisco Nexus 7000 series switch, running on the modular NX-OS firmware/operating system on the fabric. Performs system configuration on Cisco BPX 8600, Cisco IGX 8400 switches, and monitors network traffic for FECN and BECN issues.

Creates new network designs to meet network requirements and suggest recommendations based on those requirements to management. Uses multiple components for load balancing, instead of a single component, to increase reliability through redundancy. Load balancing service is provided layer switches and HPOV and SolarWinds NTA v.3.5 by dedicated software or hardware.

Co-ordinate, configure and install network configurations. Configure switches, routers and make sure the cables are connected properly.

Ability to create back up strategies for the data and recovery plan for the network.

Develop designs with 100% Network security and ability to maximize the usage of equipments given by Cisco 7000 routers.

Promptly reports to management about the Network Performance.

Uses Visio extensively to maintain the system diagrams.

Employ’s Change Management practices throughout the network.

2002-2008 U.S. Army Ft. Gillem, Ga.

Telecommunications operations chief for G-6, First Army.

Installs SIPR, NIPR, C41SR, VOIP systems for the First Army command.

Utilizes SINCGARS, UHF, VHF, TROPO, Satellite, PLGR, ANCD, PKI and Promina Operator and Maintainer for the installation, maintenance, and integration of Promina 200, 400 and 800 multiplexers, media converters, GPS timing, and COMSEC into echelons above corps (EAC) networks. Promina network architecture, technology is crucial for effective network implementation, utilizing tactical communication assets such as the Joint Network Node and the Single Shelter Switch (SSSv3). Twenty years plus of experience installing and using RF technology around the world in VHF, SHF and Microwave technology.

20 years of experience as a Technical Trainer and content developer for telecom systems for special operations missions with U.S. Army Rangers, U.S. Army Special Forces and U.S. Navy Seals.

Supervised Mobilization sites at Ft. Bragg, Ft Hood, Ft Steward, and Ft Drum.

Coordinates and provides all C41 support for First Army sponsored exercises to

to include tactical communications equipment, employment, systems engineering,

electronic switch network, COMSEC management, leased circuit requests, satellite access request, frequency assignments. Devised and designed the first IED course for personnel for deployment in theatre, reviews reports from Third Army CFLCC and the CIA to study current trends in tactics. Serves as the PM for all Army implementation programs. Teamed with IBM to study to practicality of implementing blade servers in the Army facility. Used Microsoft tools such as MS word, Outlook, Excel and PowerPoint as well as MS project to track the testing for the project, which lasted 4 months. Worked with IBM engineers to configure and install all hardware, cost of this project was 2.3 million dollars.

SharePoint portal administrator for First Army staff, supporting 325 personnel.

Computer Capabilities

Trained on the following Computer Programs and Equipment

PFS-1, D-Base, Windows, Office, Windows 7 Enterprise

Secret Agent, NEC Private, .NET, Chameleon, HTML, JAVA, OO, Perl, Cool

Mode, PKI, Netstream 2009, Asset Tracker 8.3 Cisco VPN Client,

Chaos Shredder, Find Current User, Implementation of Sonet and Fiber Systems

Network transport Over T-1 (1.5mbs) through (2.1gbs) OC-48, S2K, AS400,

Log Mein Rescue, Google Administrator, Bio Star Biometric systems, Cisco ACS 1113,

Cisco ASA 5550, Wire Shark, AVG, NMAP, MS 365, IBM Endpoint Manager, Java8,

Microsoft OneDrive, Triton AP-Endpoint, Sophos End Point Anti-Virus, Sophos network Threat Protection

Educational Background

United States Army Sergeants Major Academy

Ft. Bliss, TX.

MASTER OF SCIENCE

Information Security (cum laude), Capella, Minneapolis, MN

KPMG ALUMNUS

BACHELOR OF SCIENCE

Criminology, Brenau University, Gainesville, GA.

.ASSOCIATES OF SCIENCE

Criminal Law, (cum laude), Central Texas, TX.

IT Certifications

AT&T, FT2000 OC-48, Atlanta, GA. Cisco, IGX 8500, Chicago, IL.

Alcatel/Nortel Codex, Atlanta, GA. CCNA, Parsippany, NJ.,

Sonet Architecture, Atlanta., GA. CompTIA, A+, Atlanta, GA.

Advanced Comm. /Elec., Ft Gordon, GA. SharePoint, Atlanta, GA. Cisco, BPX 8600, Chicago, IL. Security+, Atlanta, GA.,

Promina/IDNX, Ft. Gordon, GA. Broadband Switch/Config. Chicago, IL. Strataview+ Ins/Ops, San Jose, CA Cisco Router Config, San Jose, CA

Cisco MGX ATM, San Jose, CA Multi-Band Switch, San Jose, CA.

VSAT Hub Ops, Atlanta, GA OC48 Ring Terminal Ops, Atlanta, GA Broadband Switch, San Jose, CA., DOD Cert&Accred. Process, Atlanta, GA.

Info Systems Security, Atlanta, GA. UNIX Security/Sys Admin., Atlanta, GA.

Lean Six Sigma, Atlanta, GA. GBI, Security Awareness, Atlanta, GA.

DMS Certified V.1.0, Atlanta, GA. Project Management, Atlanta, GA.



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