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Customer Service Manager

San Francisco, California, United States
August 30, 2018

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Tiffany Pollard

**** ****** **, *** *********, CA 94116 415-***-****

Professional Summary

Hardworking and resourceful with attention to detail and an organized nature. Friendly, helpful employee who is consistently prompt and willing to work a flexible schedule.


Visual communication expertise

Networking skills

Superior time management

Complex problem solver

Vendor relationships

Business management

Self-motivated work ethic

Marketing and advertising

Highly reliable

Interpersonal skills

Responsible alcohol service

Customer service

Clear and effective communication

Liquor, beer and wine knowledge


Positive attitude

Work History

Artist, 2008 to Current

Self Employed – San Francisco, California

Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils, to complete unique piece for customers.

Managed day-to-day business operations and made strategic decisions.

Developed marketing and sales strategies to maximize business success.

Created custom drawings and paintings using fine oils, acrylics and charcoal on high quality canvas.

Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.

Snowboard Instructor, 11/2010 to 04/2012

Homewood Mountain Resort – Homewood, CA

Maintained optimal physical condition and stamina for continuous teaching and demonstrations.

Utilized a variety of snowboarding and ski techniques to impart knowledge and customized instruction to individual skill levels.

Demonstrated snowboarding techniques in an effective manner based on established course frameworks.

Head Bartender, 2006 to 2008

VXN Nightclub – San Francisco, California

Followed alcohol awareness procedures for prevention of intoxicated guests.

Developed new cocktails for the menu.

Hired and trained new bartenders on all aspects of the job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations.

Maintained high standards of cleanliness and sanitation.

Consistently provided professional, friendly and engaging service.

Prepared and maintained inventory records.

Established and maintained a positive work environment.

Stocked and maintained cleanliness of stations.


American River College - Sacramento, CA

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