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Salesforce Developer

Location:
Irving, Texas, United States
Posted:
August 27, 2018

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Resume:

SAI KRUPAN KUMAR KOTHA

Email ID: ac6tz4@r.postjobfree.com

Phone #: 779-***-****

PROFILE SUMMARY

3+ years of experience in Salesforce.com CRM platform as Administrator and Developer.

Certified Salesforce employee with hands-on experience on REST API, SOAP API, JSON and XML.

Experience in customizing the User Interface of SalesForce CRM using Apex Classes, AJAX, and Triggers, writing Workflows, Creating Visual Force, CSS, HTML and Java Script.

Experience working with SalesForce.com Sandbox, Data Loader and Apex Explorer environments.

Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.

Excellent knowledge in customizing standard objects like Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads and Campaigns as per requirement.

Strong implementation and rollout experience with salesforce.com CRM (Sales cloud, Service Cloud, Marketing cloud), Communities, Sites and Force.com platform.

Creating and enabling Lightning components to call Aura Enabled apex classes.

Experience in Integration of SFDC with external Web Service API’s.

Understanding of the SFDC data model, customizing schema using custom objects, fields, master - detail and lookup relationship.

Experience in all stages of Software Development Life Cycles (SDLC) like requirement analysis, architecture and design, development, testing and post implementation revisions.

Experience in working with Agile Methodology, day to day Scrum meetings, build activities of engineering, and other business areas that aim to provide new product or service development in a highly flexible and interactive manner.

Excellent Communication and Problem solving skills and ability to think out of box, delegate effectively and motivate team members and help them to achieve on-time project completion.

A team player with effective interpersonal and communication skills, adept at building productive relationships and building rapport with a diverse set of individuals. Technical skills:

Programming Languages : Java, Apex, SQL.

Query languages : SQL, SOQL, jQuery.

Operating Systems : Windows 7/Vista/XP/ME/2000.

Web Technologies : Web services, HTML, XML, CSS and JavaScript. Other Tools : HTML, XML, Ajax, MS Office.

SFDC Tools : Force.com, Data Loader, Eclipse plug-in. SFDC Technologies : Sales Cloud, Service Cloud, Sandbox development and testing, Data Migration, Lightning Development components, Apex classes and controllers, Test classes, Triggers, Visual force pages.

EDUCATIONAL DETAILS

Master of science: Oklahoma Christian University, Oklahoma Majors: Computer science

Bachelor of Technology: JNTU Hyderabad, India

Majors: Information Technology

CERTIFICATION DETAILS:

Salesforce certified Administrator (ADM 201)

PROFESSIONAL EXPERIENCE

Kroger, Cincinnati, OH

August 2017 to Till date

Salesforce Developer/Administrator

Description: POSHR, Point of sale, project involves in replacing the 40 years old merchandise pricing to new level, implementing Digital coupons through Kroger App, our team at Kroger helps to maintain the sales, marketing for the new products and categorize the new and updated pricing on daily basis, follow up with the customer survey and feedback, which helps us to provide them better experience when using the App. Responsibilities:

Develop and support the functionality of the Salesforce platform, worked extensively on salesforce standard objects like Accounts (person and business), Contacts, Opportunities, Cases, Leads, Campaigns, Reports and Dashboards in lightning experience.

Participated in created a Process with Process builder in salesforce lightning.

Created workflow rules and defined related tasks, email alerts, and field updates in lightning experience.

Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects in salesforce lightning.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages in salesforce lightning.

Used field level security along with page layouts to manage access to certain fields.

Created web to lead, web to case and email to case to direct leads and cases from the internet and email appropriately to the user queues or users.

Maintained security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field level security, list view rights.

Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Performed operations on converting SQL to SOQL with in Governor Limits for data manipulation needs in lightning experience.

Used Force.com developer toolkit including Apex Classes, Batch Apex, Apex Triggers and Visualforce pages to develop custom business logic.

Involved in integrating Salesforce CRM with its ERP (Oracle EBS) system.

Created Visualforce pages and executed Apex classes in salesforce lightning.

Worked on Service cloud to provide a power and full functionality to a device.

Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Developed and supported Extraction, Transformation and Load process (ETL) using Informatica.

Involved in developing, implementing & testing on the Sandbox environment.

Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.

Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.

Environment: Salesforce.com, Apex, Visual force, triggers, Communities, test method, workflow, validation rules, SOSL, SOQL, AppExchange, data loader, report, dashboard, Force.com IDE, Java, JavaScript, HTML, XML, Oracle, partner portal, Web portal, ETL, Service Cloud and Sales cloud, AJAX.

Sammons Financial Group, West Des Moines, IA

April 2016 to July 2017

Salesforce Developer/Administrator

Description: Sammons Financial Group, SFG provides retirement solutions through its divisions, Sammons Retirement Solutions (SRS) and Midland Retirement Distributors

(MRD). Each division specializes in developing and distributing individual retirement solutions through broker/dealers and banks. We distribute simple, innovative, and straightforward mutual funds, IRAs, and annuities that can help individual investors live well in retirement investors to achieve their retirement goals. Responsibilities:

Performed the role of SalesForce.com Developer and Administrator in the organization.

Designed and developed VisualForce Pages to meet various functional needs.

Migrated data using Apex Data-loader to centralize data and processes across different divisions that were previously using decentralized systems / databases.

Used Apex classes and Visual force page to customize partner portal and make it convenient for the customers to review and renew the licenses for the purchased products.

Requirement analysis, configuration, customization, workflows, validations, security and profile settings, communities' setup, data load, Apex classes, JavaScript, visual force pages, REST API services,

Developed salesforce1 Lightning apps, components, controllers, handlers and events in the existing organization.

Created web to lead forms, assigned tasks, and managed workflows for managing Marketing app.

Worked on various SalesForce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.

Created workflow rules to send auto response emails, email alerts, field updates, and other tasks.

Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, VisualForce Pages to suit to the needs of the application.

Designed various HTML Email templates.

Designed, developed and deployed Apex Classes, and Apex Triggers for various functional needs in the application using Force.com IDE.

Worked with Methods to insert and update records without re-directing users to a new record Worked with Standard Controllers and record identifiers to implement automatic record retrieval and display/update a record's data, bind input fields to new records, display warning and error messages, create links for form processing, place command buttons and create custom messages, implement nested Visual force pages.

Used Translation Workbench on SFDC in-order to translate the custom labels, validation rules and email templates in different languages.

Used Force.com to develop the Agile Vision application that is available on the AppExchange to help third parties manage their agile projects and increase productivity.

Modified Opportunity and Pipeline by customizing various stages to help prospect better and enabled forecasting.

Developed and configured various Reports for different user profiles based on the need in the organization.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Created custom VF pages to leverage the functionality of displaying the information from

Imported excel based customer information records into Accounts, Contacts and Cases using Data Loader and Import Wizard.

Environment: Saleforce.com platform, Force.com API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web services, communities, Visual Force, SalesForce.com Data Loader, Security Controls, HTML, XML, CSS, Java Script, Sandbox, Eclipse IDE Plug-in, Dashboards, Analytical Snapshot and Data Migration, Github.

Knoah Soft Solutions, Hyderabad, India

June 2013 to May 2014

Salesforce Administrator/Developer

Description: Knoah honed strong quality processes which led us to the development of Total Assure QA, KnoahsARK, the customer experience is paramount at Knoah and our commitment to exceptional customer support will continue to be our highest priority. We the team at knoah built the face of KnoahsArk, where the customer data is saved, secured and followed up with the request of knoahsark team to build the page, made it easier for the team to access the customer information and provide them with the accurate information. Responsibilities:

Involved in Requirement Gathering, analysis, design and development of the estimated roadmap and understanding of business requirements and implement the process using proprietary.

Involved in preparation of design documents using Microsoft Visio tool, MS Office.

Reviewed and edited user stories functionalities. Also, monitored, reviewed, and retested defects.

Coordinated issues with developers, scrum masters, offshore contacts, and product owners.

Created, maintained, provided testing data for myself and others.

Performed the quality anality tests.

Led corporate-wide implementation of SalesForce.com (SFDC) customer relationship management system.

Coordinated business process review meetings with multiple teams to establish standardized workflow processes.

Handled day-to-day administration, maintenance and support of Salesforce modules for 25 users.

Designed custom objects, tabs, records, and views within SFDC to support new workflow processes.

Implemented SFDC web-to-lead functionality into the corporate site and established 30 plus auto-assignment rules for routing to the appropriate internal party.

Analyzed and imported thousands of account and contact records, prior to using the SFDC import wizard, to ensure the accuracy of data for end users within the application.

Developed and maintained SFDC analytical reports and dashboards for management review.

Analyzed policies with regard to customer service efficiency; recommended and implemented process improvements.

Developed custom portal for customer using apex and visual force pages.

Designed a custom portal where all the documents related to customer are maintained and automatically updated on a monthly basis for statements. Environment: SalesForce.com Data Loader, Security Controls, HTML, XML, CSS, Java Script, Sandbox, Eclipse IDE Plug-in, Dashboards, Analytical Snapshot and Data Migration, Github.



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