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Manager Training

Location:
Atlanta, Georgia, United States
Posted:
August 20, 2018

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Resume:

STEPHANIE M. KIRKSEY, MBA

678-***-**** ac6qq1@r.postjobfree.com LinkedIn Profile

DIRECTOR OF TRAINING TRAINING MANAGER SENIOR MANAGER OF TRAINING

A dedicated and dynamic Senior Manager with extensive experience across all aspects of training and talent development. Adept at project managing key initiatives with the remit of establishing directives, processes, and procedures which serve to enhance the internal structure of an organization. Able to devise and implement innovative and creative solutions in collaboration with executive management unit. Possessing outstanding leadership, communication, and interpersonal skills to effectively manage teams and coordinate professional development.

Strategic Planning

Supervision & Training

Leadership & Development

Project Management

Human Resources Management

Performance Management

Employee Relations

Instructional Design

Coaching & Mentoring

Professional Experience

OWNERS.COM, Atlanta, GA

Senior Manager – Training & Talent Development (2017 - 2018)

Manage the design, delivery, and implementation of training programs for a tech-based real estate brokerage.

Oversee eight direct reports and initiate an increase of three to 50 performing agents within a 90-day span.

Efficiently and successfully deploy a Learning Management System to 350 agents in under three months.

Liaise with leadership to define strategies that serve to create data enriched learning to meet objectives.

MOE’S, Atlanta, GA

Manager – Instructional & Curriculum Design (2014 - 2017)

Spearheaded the development and implementation of key learning strategies encompassing a workforce of over 550 franchised restaurants.

Administered analysis, design, and evaluation of instructor-led E-Learning training materials.

Oversaw full scope of Learning Management System enhancements and ongoing helpdesk support.

Received “2015 Bronze Telly” Award for writing and producing a Training Video on Customer Service.

LENDMARK FINANCIAL SERVICES, Covington, GA

Training Specialist (2013 - 2014)

Coordinated all facets of training and development projects and curriculum entailing management and design.

Collaborated with subject matter experts and senior management to facilitate optimal program results.

Created Concur Curriculum Training, Communication Standards, Policy Revisions, Human Resources Benefits, Fair Debt E-Learning Curriculum, and Business Recovery Plan for both departmental and organizational use.

Selected by the Chief Executive Officer to devise PowerPoint presentations for significant meetings; recreated seven Compliance Department PowerPoint decks for new hires.

Additional Experience

MCMASTER-CARR – Business Operations Specialist (2012 – 2013)

WELLS FARGO BANK – Service & Operations Manager (2006 – 2012)

Education

Master of Business Administration: Information Technology Management – Auburn University, Auburn, AL (2012)

Bachelor of Science: Communications, Journalism & Electronic Media (Minor – Business Administration) – University of Tennessee, Knoxville, Knoxville, TN (2005)



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