Miss
Resume:
Jessica Marshall
Miami, FL, 33126
Tel: +7-962-***-****
Alternate Tel: +1-786-***-****
Email: ac6p1q@r.postjobfree.com
Profile
Fluent in English, Spanish, and Russian.
Excellent multicultural communication skills.
Adaptable to different working and living environments.
Personal experience living in England, Cuba, the United States, and the Russian Federation.
Professional Experience
MAY 2018-CURRENT –Tomson Hospitality Boutique
Customer Service Representative
Receive, create and invoice sales orders through excel, spreadsheets, and the Peachtree Accounting system
Set up the delivery to the customer
Deposit cheques and apply the payments to customer accounts
Respond to any issues or queries of customers
MARCH 2018-JUNE 2018 –The State Hermitage Museum (St. Petersburg, Russia)
Volunteer
Help with the organization of special museum events, conferences, concerts, children’s events, and the opening of exhibitions
Translation and article editing for various Hermitage publications
Contribute to the daily running of the volunteer service, including administration and other basic tasks
Work with a wide range of volunteers from various countries
MAY 2017-SEPTEMBER 2017 –The Grill at Bal Harbour
Server
Study menu, restaurant specials and how to recommend dishes/pair them with wine, beer, and spirits
Answer questions about the menu, special dishes or allergies, and general inquiries about the restaurant
Directly, conscientiously, and promptly responds to customer service issues
Keeps designated restaurant areas spotless throughout the shift
Communicates and coordinates with team members, including management, throughout the shift
Works efficiently and gracefully to ensure an exceptional dining experience is delivered
AUG 2015-JAN 2017 –BJ’s Brewhouse, Gainesville, FL
Hostess/Takeout/Food-Runner
Takes and places all takeout orders
Boxes food with appropriate dressings
Greets guests in the lobby after the host is dismissed
Restocks plates and silverware in kitchen
Maintains the integrity of the restaurant by noticing and assisting any troubled team members or guests
FEB 2015- AUG 2015 – Red Robin Gourmet Burgers, Pembroke Pines, FL
Hostess
Greets the guest, recognize their needs, and seat them accordingly
Answers guest questions regarding food items, beverages, special promotions, etc.
Prevents and resolves guest complaints
Maintains the integrity of the restaurant by noticing and assisting any troubled team members or guests
Education
Year
Institution
Address
Documents received
2006 – 2012
The Corsham School
Corsham, Wiltshire, United Kingdom
N/A
2012 - 2014
Hialeah Gardens Senior High School
Hialeah Gardens, FL
High School Diploma
2014 – 2018
University of Florida
Gainesville, FL
In Process (International Studies Major)
2017 – 2018
University of St. Petersburg, Russia
St. Petersburg, Russia
Academic year study abroad in process
Skills
Fluent in English, Spanish, and Russian
Able to multitask efficiently and effectively
Works capably under pressure without compromising quality
Excellent customer service and communication skills
Capable of working in teams as well as independently
Ability to work with many operating systems such as Windows, Mac OSX, and Linux
Proficient in Microsoft Office
Lifelong experience in international, multi-cultural communication
Hobbies include yoga, languages, literature, and live music
References
Name
Phone Number
Relationship
James Goodwin
ac6p1q@r.postjobfree.com
Professor of Russian at University of Florida
Joseph Toth
ac6p1q@r.postjobfree.com
Manager at BJ’s Restaurant & Brewhouse
Kurtis Wagoner
ac6p1q@r.postjobfree.com
General Manager at BJ’s Restaurant & Brewhouse
xxxxxxxxxx
JESSICA MARSHALL
COVER LETTER
Please see attached a copy of my resume which I hope is of interest to you. I have always wanted to work for a global organization because I have been raised in a multicultural environment and I highly value the maturity, appreciation, communication skills, and perspective those experiences have given and will continue to give me. I have personally experienced several different cultures having been born in Spain, raised in England and partially in Cuba, finally living in the United States and Russia more recently. I believe that the experiences I have gained as a result of my global background combined with the skills I have learned through my work experience in customer service make me an excellent candidate for a career with your team. I love meeting people, am adaptable to new environments, and feel that I would thrive in such a diverse, professional, team-oriented atmosphere. I look forward to meeting with you and discussing my qualifications in more detail.
Contact this candidate