Summary

Skills

Experience

Education and Training

Skills

Bakari Harper

**** *. **** **.

Aurora, CO 80012

Cell: 303-***-****

ac6a0k@r.postjobfree.com

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Energetic work attitude

Telephone inquiries specialist

Resolution-oriented

Strong organizational skills

Customer service expert

Courteous demeanor

Strong communication skills

Effective team player

June 2014 to

April 2016

Direct TV

Englewood, CO

Technical Assistance Specialist

-Resolved technical issues for customers while providing great customer service and using company goals and values to ensure every call was handled correctly and professionally. Met and exceeded company expectations for monthly metric evaluation. January 2011 to

August 2011

Safeway

Aurora, CO

Cashier

-Balanced the needs of multiple customers simultaneously in a fast-paced grocery store.

-Approved deliveries for quantity and quality specifications as ordered. Also responsible for stocking shelves and keeping store neat and organized. December 2012 to

April 2013

ESM

Denver, CO

Educational Consultant

-Provided guidance on educational needs aimed at the admission process as well as interacted with prospective students via emails, phone calls and letters answering inquiries about courses, eligibility, and career prospects.

October 2011 to

January 2012

1515 Bar and Grill

Denver, CO

Server

-Welcomed and seated customers and delivered entrees to guests while providing a pleasant dining experience. Also, maintained a clean restaurant appearance throughout the day. Community College of Aurora

2012 Aurora Public Schools Online

-Efficient in Microsoft Office applications

-Experienced in modern technology

-Ability to work in fast paced and competitive environment

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