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Manager Project

Location:
Carrollton, TX
Posted:
September 16, 2018

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Resume:

Tactical and Strategic IT Program Test Manager with Fourteen+ years leading in all phases of Software Development Life Cycle.

Experience in diverse technology leveraging technical, business and financial acumen and communicate effectively with client executives and their respective teams. Business Strategist and Risk mitigation specialist in Managing and Leading Project life cycle, Quality Assurance Process, Change Management, Test Automation. Plan multimillion dollar projects aligning business goals with technology solutions drive process improvements, competitive advantage and bottom-line gains. Experience in Agile, waterfall, V, TDD methodologies; E2E test coverage. Proven lead in effectively planning and Identifying Gap between strategy formulation and strategy execution.

Education: MSC Computer Science 2003 and BSC Computer science 00 from Osmania University, CSTE and PMP. Undergoing MBA

Technical Skills Summary

Testing /Reporting Tools

ALM 11, HP Quality Center, MS. Product Studio, MS. Magellan, Bugger, QTP, Performance Center, Jira, Bugzilla, SOAP UI, Informatica, Optim, UFT, Business Objects, SSIS, TFS, Crystal Reports, Axasoft ontime. CA grid tools/CA technologies etc.

Testing Types Implemented

Black Box, Functional, Integration, System, Regression, Load/Performance, UAT, Backend, Web based, database, Mainframe, Oracle Financials, Automation, Web Services (SOAP, WSDL), business objects, Agile Designer, EDI file format, ASC X12, Data masking, data mining, Middleware, Sales force. Offshore/Onsite set up and coordination

Test Methodologies / Domain knowledge

Agile (Scrum, Kanban, Lean,XP), Waterfall, V model, RUP, RAD, CA Grid tools, service virtualization, Banking (Retail/foreign exchange)Health insurance(benefit enrollment, claims 834,837I, 837P,820 payments transactions), Airline ( Air, Car, Hotel) Retail etc

Databases

Oracle, MS.SQL Server2005,2008 and MS Access, DB Visualize,DB2, IBM Report Manager, Data warehouse, Informatica Power Center, Netezza, Vertica,Tibco, MQ series

Programming

C, C++, C#, Java, J2EE, UNIX, Java Script, HTML, CSS,SQL, XML,VB Script, VB.NET,UML,AWS

Application/ Web Servers

SAP, CRM, Siebel ERM, salesforce, Citrix, Wyse, Web Logic, Web Sphere/ IIS, Apache, Netscape, Tomcat, Voyager, SAS, AWS cloud

Operating Systems

Windows 7 /8/NT/XP/Vista, UNIX, Linux, AS 400

Productivity Tools

MS Office ( Word, Excel, Power Point, Visio, Project), Share Point, Outlook, Lotus Notes, Snag It

Career Progression

Project Test Manager for high-quality Project completion of software/database development, systems engineering and enterprise wide implementation projects for F500 clients including: Neiman Marcus, Kaiser Permanente, Bank of Tokyo, Blue cross blue shield, Capital one bank, Wells Fargo bank, Bank of America, State Govt. of Orange County, Orbitz, Avanade Great West Annuity insurance,GE.

Achievement Highlights

Provide project/Test management over large-scale, top-priority and complex technology initiatives. Managed budgets of up to $8M and cross-functional teams of up to 15 developers, programmers, analysts and network specialists, Testers.

Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.

Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and WBS structures.

Achieved high quality results in Quality Assurance and Quality Control in SIT/UAT testing Phase.

Representative Projects:

Program Test Manager- Bank of America ( Jan17- Present)- Mortgage Service Program:

Develop and Execute Test Plan, Project Plan, Test Automation, Change Management, Resource Planning, Cost Estimations,

Develop solution by formulating objectives; planning Test life-cycle deliverables and resource availability, preparing installation and modification specifications; leading the exploration, evaluation, and design of technical solutions. Vendor management.

Implement solution by monitoring project performance/progress; Tracking Project Scope/Schedule Change; tracking Action Items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating and Mitigate issues, concerns; following production, productivity, quality, identifying work process improvements.

Plan Data conditioning activities for MSP program and support with testing and hands on when required for test data Automation and Risk mitigation planning activities.

Organized and facilitate the JAD sessions and the test events for the work streams with Borrowers Correspondence, Year end statements, Monthly statements and customer service and telephony, Web Survey creation for functional testing.

Environment: MS Project, ETL, HP ALM, HP UFT, Java, BRMG, BRE, ESB web Services, Web methods, JIRA, SOUP UI PRO, RTC, Kisam defect management, Clear Quest, Sales force environment for Newer projects, MS Access.

Project Manager- Internal Revenue Service (Apr16- Jan 17) OBAMA Affordable Care ACT Responsibilities:

Develop and Execute Project/Test Plan, Change Management, WBS, Resource Planning, Cost Estimations, Manage Scope creep

Extensively used MS Project tool to create projects, tracking tasks, reporting results, Utilized resources and finances to simplifying the assignment of resources to tasks and budgets to projects.

Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum meetings, process improvements, support end to end system functionality test deliverables, Quality Dashboards

Introducing and collaborating with sales force environment for managing new projects on cloud based CRM tool

Leverage payment system and change management with sales force CRM cloud computing environment

Test deliverables with UAT, Prod, ETL testing for complete functionality and communication impacts that affect business units

Assisted team with making appropriate commitments through story selection, sizing and task definition.

Test data management planning, Business Intelligence reporting, End to end testing deliverables.

Environment: MS Project, ETL, HP ALM, HP UFT, Java, BRMG, BRE, ESB web Services, Web methods, JIRA, SOUP UI PRO, RTC, Kisam defect management, Clear Quest, Sales force environment for Newer projects, MS Access

Technical Project/Test Manager- (OCT15- May16) Yale University: Darcy donation project upgrade for Alumni:

Developed/Executed a Project Test Plan to Monitor/Track Projects progress & add business values with each sprint releases.

leverage the Sales force platform to track, manage, Estimate and report on all Darcy products and resources

Integration, collaboration with sales force data sheet and share with the Darcy stake holders

Developed and Maintained the WBS, Resources utilization and cost estimations to meet the product goals using MS project

Managing team of 20 resources including all developers, Data base team, testers for smooth releases

Facilitation and coordinated Internal Resources and Third Parties/Vendors for execution of projects and JAD sessions.

Coordinate with Product Owners for Sprint cycles planning and successful testing with SIT/UAT/QC/Pre-Prod/Prod.

Environment: MS project, Sales force, RFP process, Java, CRM, Oracle 11i, HP ALM, HP UFT 11.3, Darcy pool 2.0, Darcy pool 4.0

Sr. Test Manager- Kaiser Permanente (Sep 14- OCT 15) Responsibilities:

Implement the Test Data Management with new CA technologies, end to end testing of Health insurance 834 benefit enrollment transactions, 820 payments, Effectuations etc.

Develop and Execute Test Plan, Project Plan, Change Management, Resource Planning, Cost Estimations, Manage Scope creep,

Led design and multinational rollout of robust, scalable and secure electronic data interchange EDI,ETL/Data warehouse testing

Maintain Communication plan, risk register & issues log involved in various Release/Deployment/Performance Execution Plans,

Provided weekly project status to stakeholders and team with updates regarding key issues and milestones.

Defined and initiated project plan using Microsoft Project to ensure all business requirements were clearly defined and met.

Develop solution by formulating objectives; planning Test life-cycle deliverables and resource availability, preparing installation and modification specifications; leading the exploration, evaluation, and design of technical solutions.

Implement solution by monitoring project performance/progress; Tracking Project Scope/Schedule Change; tracking Action Items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating and Mitigate issues, concerns; following production, productivity, quality, identifying work process improvements.

Manage faster agile release cycles, CA lisa service virtualization, Grid tools/ Agile designer for test coverage in HP ALM

Business Intelligence Review/Analysis and hands on ETL process testing on a test data warehouse, verification and validation.

Processing ASC X-12 834 Enrollment files and 820 Payment files verifying data mapping, data Accuracy.

Support to client and internal team providing performance testing of the database by using SQL Server 2012 SQL Profile and executing SQL queries to assure data consistency and integrity.

Reporting Defects, project quality metrics and system level quality trending metrics for program management Production support/UAT testing with internal and external customers

Managing client expectations by building strong relationships with delivering project status and open issues; preparing reports; conducting reviews and issue meetings; discovering new issues and escalated critical issue as needed.

Facilitation of cross-functional requirement sessions, process mapping, producing business requirement documentation and maintenance, facilitating hand-off to development, testing delivered functionality and communicating impacts to affected business units.

SQL Queries, End to End Systems testing, Requirements with State exchange (CMS/FFM/CA, CO,HI etc EDI X12 file integration, and report delivery. Crystal reports verification of Notices and Statements.

Environment: C# / .NET, EDI, HP ALM,, SQL, EDI, CA Grid tools, Agile designer, MS TFS, MQ, ETL, JIRA, SOUP UI, TDM, Tibco, CRM.

Project Test Manager- Blue cross blue shield (Aug13 – Dec 14) NM Medicaid Centennial Care- WS11 Encounters

Implement the CENTENNIALCARE contract requirements for the Encounter functions/processes/area for all encounter types under the New Mexico Medicaid program. This project includes both IT system and operational components which will require development or updated in order to comply with the CENTENNIALCARE contract, as well as, state and federal regulations.

Developed/Executed a Project/Test Plan to Monitor/Track Projects progress & add business values and coordinated Internal Resources and Third Parties/Vendors for execution of projects.

Coordinate SIT/UAT/QC/Pre-Prod/Prod Testing for ( NM Encounters, Institutional, Professional, Denta Quest, Davis, Drug, Prime Coordination of Benefits and Providers), Meeting PMO standards for SPI and CPI calculations for effective projects

Implementation using Microsoft BI studio products like SSIS,SSAS,SSRS for implementation of ETL methodology in data extraction, transformation and loading as per project needs

Assisted in defining Project Scope/ Objectives, involving all relevant stakeholders and ensuring technical feasibility.

Lead team members to accomplish project objectives using the agile methodology.

Ensure sufficient coverage for data repository releases ( R1, R2) WS11 Encounters

Tracking the Project Metrics, Issues, defects and test execution, defect counts and define test reports and status to PMO

Document, collect data for Alineo/care planner, extract analyze and write Queries in SQL to ensure data validation and verification, Manage test cycles with CA lisa service virtualization.

Support Testing in both Mainframes (TSO) and WTC ( SQL server) to ensure data matches which is loaded in 837I and 837P databases, Automation testing with UFT (QTP)

Update new MCO manual ANSI documents to fit in to testing purpose for GOVT programs and vendor

Manage Vendor and Client expectations for NM Medicaid claims that have been paid by Blue Cross in Blue-Chip, an extract process sent to egateway, Mapping to 837 file format, Testing for new fields in database

Facilitate required trainings for HIPPA and within Infosys contractors for healthcare KT sessions, FYI blue for project needs

Leading and implementation of Data File Definitions and Data mapping activities for the data gathered during the process of development and implementation.

Managing/Review Data Flow, Work Flow, Process Flow, and Entity Relationship Diagrams and analyzed them for “AS IS” and “TO BE” scenarios.

Extensive knowledge in SDM process in HCSC, Conduct / participates in project level meetings, analyzes test requirements, review and approves deliverables.

Knowledge Transitions for offshore and onsite team for HIPAA 4010 and 5010 transactions (834, 835, 837I 837P, 277, 278 claims) to support the analysis of current business processes for System testing.

Environment: CRM,C#, UFT, .NET, EDI, HP ALM, SQL, EDI, CA Grid tools, Agile designer, MS TFS, MQ, ETL, JIRA, SOUP UI, TDM, Tibco

Project Test Manager- Neiman Marcus (Jun 12 – Aug 13 ) Project Gemini (Vertica PDW Migration)

The purpose of the Project Gemini / Vertica project is to migrate the existing Enterprise Data Warehouse (EDW) as well as the CRM, Shared Inventory, Product Reporting and Last Call Data Marts to a new columnar database technology in a manner that minimizes testing requirements from our end user customer base where possible

Develop Project Plans/Execution of Test Plan/Test cases in both SIT and UAT for Project Gemini (Vertica PDW Migration) a data warehousing re plat forming project. WBS /Resource planning, Defect Management in Jira

Achieved seamless PDW migrations and integrations that were transparent to client customers, accomplished with no unscheduled downtime and delivered by as much as $250K under budget.

Lead/Mentor Coordinate and Facilitate the Project team and Provide Thought leadership, support In SIT and UAT phase, Provide Metrics/Status with Defect/Test Execution Reports/Root Cause Analysis

Through Testing for EDW, CRM, Last Call, Product Reporting scripts and programs validating the file comparisons in UNIX on Current Netezza and New Vertica Environment, Excellent Documentation in Jira for Tracking Bugs

Review/Validate SOW and restructure ETL processes and results, Test database loads and extracts with Old data model vs. New Data Model, Data integration and workflow solutions with SSIS Enterprise scale ETL, TDM etc.

Test Effort/Cost estimation, Risk Assessment/Mitigation and Work breakdown structure for Performance testing in each every module and Database tables comparisons using SQL queries/scripting in Both Netezza and Vertica for Merchant, CRM and Informix for EDW, Parallel Testing during Batch jobs in Mainframes for each Cycle Refresh.

Testing Business Objects Reports/ and validated results comparing from Netezza vs. Vertica for the Migration

Environments: Oracle, Vertica, Netezza, Unix/Linux, C, C++, Informatica, Adobe Flex, Business Objects, JIRA, SAS,SSIS, load runner,

Project Manager- Bank of Tokyo (Jun 09 – Jun12) -Cash management, Core Banking Migration with db2 to oracle11.

Design and Maintain the Project Plan, Test strategy/Test Plan documents. Developing/Defining the Test Infrastructure for Cash Management Services and Core Banking Replacement. Support for Developer Unit testing Guidelines

Develop WBS and resource planning, Budget estimations for new enhancements/Reuters and check payments

Generate Metrics for All projects and Report to Head office Tokyo, QC and Excel extensively used with macros

Testing Support with Payments, Managing Regression testing suite for each cycle, backend testing, SQL queries, ETL.

2 weeks ahead schedule of Project Completion with in time and budget as much as $1.1M under budget

Through Testing for ACH, Wire Transfers, Account Transfers Domestic/International, test cases in Quality Center

End to End Test validations with Fed, Chips and Swift for Wire Transactions, Test Data Management

Implementing the roles for Testing in Pan American CMS Project defining the Scope of testing within. each Release for SIT based on vendor provided Code Drops. Testing the Migration for Nets old system with New Pan Cash Management System Application. Check Inquiry, Stop payments. Multiple vendor management

Coordinating with Users team, SOA development team, testing on Mainframes IM applications/Systematics, MQ broker team, Reporting defect, business objects reporting.

Testing with Mellon/BTMU file transitions. Core Banking Replacement test documentation, Testing with Different Affiliates for Trust, Chicago and NY branches, Loans, Deposits, Trade and Finance

Testing with Accounting, General Ledger. Foreign exchange Money Market, Treasury.

Planning and Managing the Testing Effort for each release/delivery. Evolving the Measurements and Metrics

Test Automation effort estimation and set up in QC, Identify the Automation candidates for Automation testing for CMS project, Regression scripts. Multiple projects progress reporting,

Support for Automation strategy and library functions for CMS and core banking modules, Tool identification with Root cause analysis and ROI with Project planning with Ringi approvals and Budget planning, Implementation.

Managing and mentoring the Project team, Process to improve and growing the testing assets to meet the Requirements

Delivered industry-leading Payment Process software that saved Tokyo millions of dollars, shortened processes from weeks to minutes, captured #1 market share and generated up to $11M in annual revenues within year one of launch.

Environment: MS project, ALM Quality center 11, QTP, SQL, Excel, Unix, Visual Basic, Java, JSP, XML Bugzilla, Jira, SOA tracker, ETI, Informatica, Snag It 8,Oracle Financials, business objects for reporting, Soup Ui, performance center, Fidelity Systematics, Tibco, MQ.

Project Manager Consultant via Air soft at Capital One,Wells Fargo bank, State Govt. of Orange County- (May 2006- Jun 2009)

Gather Technical Specifications, OLB/OAO data sources, Bank Hosts, Host Data retrieval (Middleware) Data Files and Third Party systems, To Analyze and develop the Test Strategy/Test Plan documents

Design, Master test strategy, Test case documents, Test data, Defect management in Quality center

Working with Different Bank Agile Teams, for the successful test deliverables and Smooth releases with Upcoming Sprints, Testing in Different QA environments, Production Release Testing, Performance testing with load runner

Test New functionalities with BAT3 sprints to Deliver Test documents, Traceability Matrix to ensure complete coverage of requirements with scrum methodology, Retail Foreign exchange testing, RFX and CFX

Coordinate with Development team Fiserv for successful CAT sign ff and Sprint releases,Test estimation for Chevy chase Bank Migration project, Fidelity Host applications for customer information.

Implement a solution for dynamic business demands and simplify the change control, change management.

Weekly and daily Status Reporting across the complete QA Online banking group to Track Progress.

Facilitate the Defect Triage meetings and fixes for Critical issues with dev team (Fiserv), Product teams.

Involved in testing Vault Activities in FX services, Incoming Mail, Outgoing Shipments and Transfers etc.

Testing in SIT for FX currency Orders, Selling and Buying Foreign currency with different user roles.

Defect Resolution on FX and CFX applications on BUY, SELL, Currency Transfers, and Incoming mail.

Mentoring, leading the QA team. Managing Delivering Test data and executing the tests efficiently.

Functional specification, Performance goals for CCMS (California Court Case Management Sys) versions V1, V2, V3, V4.

Conduct and participate in project level meetings, analyze test requirements Review and Approve deliverables.

Manage Defects, Create and Execute test cases in QC. Framework development for Regression scripts in QTP, Library Architecture, and Function Generation. Defect Management for Juvenile test cases, FMI/resolution,

Automation frameworks planning with both selenium and QTP to suit for some juvenile case initiations.

Database testing with SQL validation for AOC Administrative Office of the Courts (AOC) - CCMS V4 Portal, DEV, SAND and UAT

Root cause Analysis, Mentoring and managing team for successful test deliverables as per project schedule

Plan and Prioritize Test Execution cycle. QA Metrics and Status Reports Globally reaching Milestones.

Working on Projects: RFX, ISPA, SCOR, XCL, XBO, CFX, AAA Co-branded solution, WFDC Migration etc.

Environment: Quality center, QTP, MS Report Manager, Fidelity Host systems, Voyager, SQL, MS. Money, Quicken, Compass, Agile Methodology, Selenium, QTP, Oracle10i, SQL, Excel, Visual Basic, Java, JSP, XML, C++, Citrix, Soup UI, CRM.

Early Career (Apr 2003 May 2006)

Test lead at OrbitZ, Avande and GE : designing and developing test strategies and providing high quality test case execution and project documentation ensuring Quality, Defect management, Mentoring and leading with offshore and joined onsite team to provide best test approach. For GE the Client was Great west life annuity and insurance handling policy claims, retirement and investments. Extensively worked on CRM platforms in GE, Complete Functional and UI end to end testing with AIR, Hotel and CAR functionality in Orbitz



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