Strategic Planning • Project Management • Business Analysis • Process Improvement IT Development Product Management •Network Operations Procedure Development J.T. DAVIS
***** *****nwood Plaza, Omaha, NE 68164
INFORMATION TECHNOLOGY MANAGER
Results-driven professional with a comprehensive career in information technology and project management.
Trained 8+ Information Technology teams and professionally supervised them.
Developed and implemented new IT standards in existing projects – Implemented various quality control measures to ensure highest quality standards.
Consulting, analyzing, designing and managing in over 18+ IT systems projects.
Repeated success managing and directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on time, on-budget delivery.
Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence.
SMB NETWORK CONSULTANTS Omaha. NE
Director of Information Technology 2012–Present
Manage day-to-day operations, personnel, and delivery of projects with 15+ employees in distributed teams, resulting in 20+ deployments to production.
Provide technical and managerial oversight of all application development projects: develop concepts and strategies; define scope, procedures, and objectives; and coordinate cross-functional technical team resources.
Lead all facets of the project life cycle: project selection, proposal development, level of effort estimation, utilization, cost management, implementation, support, and billing. GRACE UNIVERSITY Omaha. NE
System Administrator 2013–2016
Provided technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and remote support tools.
Performed security administration functions for user, data, and remote access.
Collaborate with senior leadership to guide short- and long-range technology planning.
Plan, coordinate, and execute hardware and software upgrades. DEPARTMENT OF EDUCATION Omaha. NE
Network Engineer 2010–2012
Performed troubleshooting, repair, and maintenance of computer systems, hardware, and peripherals.
Analyzed system requirements to efficiently isolate and resolve a wide array of technical issues.
Excelled at all related support, customer service, technical project management, and communication duties. PROFESSIONAL CERTIFICATIONS
Computing Technology Industry Association
CompTIA Server+ CompTIA CASP
CompTIA Security+ CompTIA CSA+
CompTIA Network+ CompTIA A+
CompTIA Project + CompTIA Cloud
CISCO: Certified Cisco Network Associate (CCNA)
Microsoft Certified Solution Expert (MCSE): Server Infrastructure
Project Management Institute: Certified Project
M.B.A., Project Management, Graduate Assistant, GPA 4.0, Midland University: Fremont, NE 2018
B.S., Business Administration, President’s List, GPA 4.0, Midland University: Fremont, NE 2017