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Columbus, OH
... • Created and maintained QA scorecards, audit reports, and performance dashboards to track agent accuracy and call quality over time. • Played a key role in calibrations and quality review sessions, ensuring consistency and fairness across ...
- Dec 12
Hilliard, OH
... Core Competencies Data Entry & Validation KYC & Regulatory Compliance Client Documentation Review Digital Health & Therapy Data Platforms Due Diligence & Risk Monitoring Process Improvement & QA Support Banking & Financial Records Management ...
- Dec 02
Columbus, OH
Delores Benning *********@*****.*** 614-***-**** SUMMARY: Quality Assurance (QA) professional with extensive experience in web, mainframe, and ATM testing across Healthcare, Banking, Insurance, and HR PeopleSoft systems. Skilled in manual testing, ...
- Dec 01
Columbus, OH
... Electrical Helper 01/1998 to 01/2001 Tim Cooper Sales And Service – Coshocton, OH Secured brackets to bulkheads with screws and bolts and pulled wires through conduits. Conducted wiring fixture and equipment inspections under guidance of electrician ...
- Nov 26
Columbus, OH
... Prepared comprehensive BRDs, FRDs, use cases, acceptance criteria, and gap analysis documentation to guide development and QA teams. Supported project managers in tracking project milestones, deliverables, and timelines, contributing to the overall ...
- Nov 26
Columbus, OH
... completed QA and UAT testing for releases on the company’s main hub app, Adviceworks. • Owned the project on reducing the rate of NIGO in account transfers from 25-30% down to 5-10%. Performed RCA via tools like SQL, Tableau, and Docupace, and ...
- Nov 21
Columbus, OH
... Delivered large-scale implementations such as Salesforce AgentForce, collaborating with cross-functional teams including business stakeholders, architects, and QA. Executed API integrations, data migrations, and Salesforce DevOps workflows using ...
- Nov 19
Columbus, OH
... ●Executed and created team resource libraries in SharePoint and Microsoft Office Suite for both resources to be used by internal team members for project guidance and clients looking to engage QA and escalation work. ●Specialized in executing non ...
- Nov 13
Hilliard, OH
... Validation and cultural adaptation of the Arabic versions of the Mini- Mental Status Examination - 2 and Mini-Cog test. Neuropsychiatric disease and treatment, 13, 793–801. https://doi.org/10.2147/NDT.S126825 Shahada R. Kahlout 5 PRESENTATIONS - ...
- Oct 26
Columbus, OH
... Nurse Experience No Shift Flexible / Variable QMHS, Developing, Social skills, trauma events, bipolar, depressive Pathway Clubhouse staff 11/2015 - 04/2018 Columbus, OH I worked as a Holly's Helper for pathway Club house through Columbus area. ...
- Oct 26