Customer Service Security Guard

Jocelyn Hannah

*** ***** **. ******* **, ***** C: 609-***-****

ac5p4d@r.postjobfree.com

PROFESSIONAL SUMMARY

Dependable worker skilled at managing diverse needs in challenging, fast-paced environments. Friendly and energetic professional with remarkable communication and prioritization skills.

SKILLS

Tax Preparer, 01/2018 to 05/2018

State2 State – Trenton, NJ

Responsible for income tax preparation for individual and companies. Identifies potential tax credits and liabilities an ensues accurate and complete returns are filed in a timely manner. Complete tax forms in accordance with policies and in complete legislation and regulations.

Retail Associate, 08/2016 to 11/2017 Walmart– Hamilton, NJ

Strong sales associate skills with customer questions and policies, service and products. Returning carts to store frontends and serve a typical, daily responsibility of sales associate. Follow and achieve departments sales goals on a monthly, quarterly and yearly basis. Maintain in-stock and presentable condition assigned areas

Security Guard, 9/2015 to 04/2016 Summit Security– Union, NJ

Worked in a Coperate Office to look out for protesters. Kept all parking zones clear for shuttle buses. Maintained awareness for alarm systems to keep building safe and secured. Responsible for checking identity cards of personal admitting into the building. Maintained a constant on look of monitoring cameras for safety. Kept an hourly log onsite daily reports. Handled large crowds to check for theft and safety.

Security Officer, 10/2014 to 04/2016 U.S Security Associates – Lawrence, NJ

Responsible for checking identity cards of personal admitting into the building. Maintained a constant on look of monitoring cameras for safety. Kept an hourly log onsite daily reports. Handled large crowds to check for theft and safety.

Security Guard, 07/2013 to 09/2014 Security Industry Specialists – California

Traveled from different Malls to secure Apple store on duty requirements, managed securing large crowds in Apple store launch. Implemented training course for new recruits- speeding profitably.

Retail Associate, 08/2006 to 02/2009 The Avenue

Addressed customer inquiries in a friendly and appropriate manner. Maintained and organized store displays to enhance product visibility and expedite product location activities. Provided high quality customer service to optimize customer purchasing and payment process.

Some College Radiography and Sciences, Mercer County Community College – West Windsor, NJ

Harris School of Business- Health Claims Specialist

Soras License

Tax Preparer Licenses

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