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Microsoft Office Customer Service

Mobile, Alabama, United States
May 18, 2018

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**** ******** *****/******, ******* 36609


Friendly and outgoing, excel in all aspects of working with a diverse public and customer

base. Proficient general computer skills, with experience in the use of Sunquest software

system and Microsoft Office Home 365

Capp’s College, Mobile, Al

Graduate, Medical Assisting

McGill-Toolen High School. Mobile, Al



H&R Block 2017

Mobile, Al

Customer Service Professional

Answered incoming calls and made appointments using Windows Office 365,

took payments and processed walk in clients

The Orthopedic Group 2014-2015

Mobile, Al

Telephone Operator

Answered incoming calls and scheduled appointments for 20 to 25 physicians

Forwarded messages to physicians and nursing personnel via computer system

Verified insurance coverage

St.Ignatius School 2013

Mobile, Al

After School Teacher

Supervised and read stories to a group of 20 to 25 three and four year old children

LabCorp 2012

Mobile, Al

Specimen Processor

Received incoming specimens from couriers and processed via data entry into computer


Diagnostic and Medical Clinic 2010-2011

Mobile, Al

Diagnostic Technician

Retrieved patients’ laboratory test results and electronically forwarded to physicians

for review. Pulled patient samples tubes from storage and processed in computer system

to facilitate the running of additional test procedures as requested by the physicians.

Delivered samples to appropriate lab department for testing, and cleaned and sanitized

laboratory daily

Providence Hospital 1987-2010

Mobile, Al


Administered diverse lab duties, including processing PKU tests, mounting Pap smear

specimens on slides, processing specimen samples into computer system, picking up

specimen samples and delivering supplies. Performed various clerical/administrative

duties, including typing birth certificates and other documents, answering phone

printing laboratory reports, and filing of slides and lab reports. Delivered lab and surgical

pathology reports to physician offices and /or filed reports in patient charts. Sorted and

processed laboratory’s incoming and outgoing mail, and processed FedEx shipping. Verified

insurance coding for home health patient samples. Trained and mentored Couriers as needed.

Transportation Aide 1987

Transported patients to/from the operating rooms, cleaned and sanitized

operating rooms, stocked anesthesia carts with supplies, and answered phones

Professional &Personal References Upon Request

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