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Customer Service Microsoft Office

Carlisle, Pennsylvania, 17013, United States
April 30, 2018

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Rayne Palmer

*** ******** ****** ********, ** ***15 717-***-****


University of Southern Mississippi – Gulf Coast Degree Received: December 2017

Bachelor of Science in Marine Biology

Minor, Philosophy


Microbiology (BSC 380)

Marine Biology (BSC 445)

Elasmobranch Biology (COA 445)

Marine Mammals (COA 443)

Genetics (BSC 370)

Marine Science and the Environment (MAR 402)

Special Problems - Research in Aquatic Toxicology (COA 492)

Critical Thinking (PHI 351)

Logic (PHI 253)

Environmental Ethics (PHI 457)

Ecology (BSC 440)


South Middleton School District, Paraprofessional Boiling Springs, PA

January 2018 - Present

Assist teachers in 3rd through 5th grade curriculum

Help students with school work and remaining focused

Pull students for small group testing

Occasionally reteach concepts in small group settings

Accompany classrooms on field trips

Monitor classroom and cafeteria behavior

Knowledge of PA School Systems

Work towards individual students educational goals

The University of Southern Mississippi, Biology Tutor Long Beach, MS

September 2017 – December 2017

Assist students with understanding concepts related to BSC courses

The University of Southern Mississippi, Office Assistant Long Beach, MS

College of Science and Technology October 2016 – December 2017

Basic office duties including answering phone calls, filing paperwork when needed

Direct student questions to correct person

Assist with orientation and registration events for the College of Science and Technology

Assist with recruitment events for the College of Science and Technology

The Institute for Marine Mammal Studies, Educator Gulfport, MS

January 2016 – December 2017

Educate children (ages 5-17) on marine life

Manage groups of children and their parents throughout an overnight tour and activities of the IMMS facility, exhibit basic knowledge on history of IMMS and animals present at IMMS

Conduct dolphin presentation to groups to educate them on the facilities’ rescued dolphins

Properly handle alligators and snakes, along with marine organisms

Educate on environmental issues in the Gulf of Mexico

Promote a “Citizen Scientist” attitude in visitors

The University of Southern Mississippi, Biology Lab Assistant Long Beach, MS

May 2016 – May 2017

Perform basic lab maintenance including cleaning microscopes weekly

Set up entry level biology class activities, grade lab quizzes

Maintain proper chemical storage and inventory

Grade lab quizzes and assignments for class of roughly 20 students

Assist graduate student with various microbiology tests

oSkills Acquired: microbe staining techniques, antibiotic testing, agar preparation, water quality testing

Sweet Peppers Deli, Dining Room Supervisor / Manager Gulfport, MS

September 2015 – July 2016

Promoted from server/cashier to Dining Room Supervisor after 4 months of employment

Complete scheduling for front of house employees (servers, cashiers)

Prepare front of house for opening

Count money and complete closing paperwork at end of night

Facilitate opening meeting with front of house employees to discuss goals for the day

Check in with guests, assist with taking orders and serving

Kutztown University of Pennsylvania, Student Caller Kutztown, PA

April 2014 – May 2015

Make phone calls to prospective students to answer questions

Help prospective students set up campus tours

Assist with phone calls needed from other departments

Log all received information into online system

Follow FERPA guidelines

Assist in training of new employees


Gulf Coast Research Lab, Undergraduate Researcher Ocean Springs, MS

October 2016 – December 2017

Tissue Preparation

RNA Column Extraction

Data Interpretation

Communication of Results

The Institute for Marine Mammal Studies, Volunteer Gulfport, MS

September 2015 – December 2017

Education Department

Assist educators with tours, help with touch tank education and monitoring

Handle horseshoe crabs, blue crabs, sea stars, sea urchins, etc.

Vet Hospital

Feeding of rehabilitating animals

Blood draws from sea turtles, administering medications to sea turtles

Preparing blood smears from resident animals

Organizing medicines in the lab, general cleaning

Southern Connection Student Leadership Team, Student Leader Long Beach, MS

May 2016 – May 2017

Chosen for a competitive leadership team and received a $1000 scholarship

Facilitated orientation events

Participated in leadership workshops

Attended school events and community service opportunities

Attended the Student Leadership Summit, March 2017 in Hattiesburg, MS

Biology Mentoring Program, Mentor Kutztown, PA

August 2014 – May 2015

Chosen to oversee a small group of roughly 10 freshmen in the marine science / biology track

Helped freshmen adapt to college life as a biology student

Provided advice to mentees, assisted the students in my group in scheduling of their classes


National Science Foundation Graduate Research Fellowship Program, Applicant

Student Leadership Summit, Attendee

Discuss leadership styles

Network with alumni and current students of USM and also current faculty.


Microsoft Office Suite

Public Speaking

Oral Communication

Written Communication

Water Quality Testing

Customer Service


Critical Thinking

Customer Service


Time Management


Field Work

Meeting Facilitation


Social Media

Event Organization

Contact this candidate