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Employee Relations Human Resource

Location:
Oak Lawn, Illinois, United States
Posted:
July 10, 2018

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Resume:

Barbara A. Lawrence, MHRM

**** *. ******* **., **** 502

Oak Lawn, IL 60453

773-***-****

ac57oo@r.postjobfree.com

www.linkedin.com/in/barbara-a-lawrence-mhrm-44a0275

PROFESSIONAL SUMMARY

A skilled HR Professional with progressive HR Generalist experience. Results oriented with proven record of accomplishments and broad expertise including recruitment, benefits, compensation, employee relations and employment law. Able to multi-task and coordinate multiple projects simultaneously while maintaining excellent attention to detail. Creative problem solver with excellent oral and written communication skills, able to interface effectively with all levels of management, team members, and clients. Outstanding leadership and organizational skills.

PROFESSIONAL EXPERIENCE

Illinois Action for Children 03/07/2018 – 05/18/2018

HR Consultant

Responsible for recruiting cycle – from sourcing candidates to making offers for positions using Clear

Company Applicant Tracking system.

Total Airport Services 04/2017 – 01/2018

HR Coordinator III

oLead for front office activities and support all functions as needed, supervise the day to day activities of the office in conjunction with office management.

oResponsible for the entire recruiting cycle – from sourcing candidates to making offers for positions at O’Hare Airport.

oSupport new hire process for induction provision hires (badging, required initial paperwork, drug testing, data entry)

oConducts new hire orientation.

oBenefits and Workers Compensation Administrator

oAdministrator of Human Resource policies and procedures and provided interpretation.

oResponsible for the entire recruiting cycle – from sourcing candidates to making offers for positions at O’Hare Airport.

oSignatory for all badging issues in HR Office

oCreate Badging, Customs and Fingerprinting Applications

oADP Payroll and Self-Service for employees

Swissport North America 5/2015 – 4/2017

HR Specialist/Recruiter

oLead for front office activities and support all functions as needed; train staff for these functions and supervise the day to day activities of the front office in conjunction with office management.

oSupport new hire process for induction provision hires (badging, required initial paperwork, drug testing, data entry)

oResponsible for the entire recruiting cycle – from sourcing candidates to making offers for positions at O’Hare Airport.

oSignatory for all badging issues in HR Office

oConducts new hire orientation.

oBenefits Administrator

oOrientation Trainer, support recruiting if needed in coordinating orientations

oCreate and post Internal Job Postings

oCreate Badging, Customs and Fingerprinting Applications

oProvide help for employee walk-ins and help them understand Lawson Self Serve

TOYSRUS, Chicago, IL 7/2012 – 11/2014

Human Resources Department Supervisor

Responsible for the entire recruiting cycle – from sourcing candidates to making offers. Executed Human Resources (HR) priorities such as recruiting, staffing development, Team Member data management, legal compliance and support team member Engagement Programs. Responsible for the training and development of all Team Members. Managed daily employee punch-edits in ADP and reconciliation of time before each payroll period. Administered employee benefit programs, such as group insurance, life, medical and dental.

Beat budgeted annual turnover rate by 17% turnover rate through December 2013.

Key member of a management team beating annual net sales budget by 2.7% through 12/13.

Product knowledge training score through December 2013 was 96%

BLUE CROSS BLUE SHIELD, Chicago, IL 4/2010 – 3/2012

Contract Specialist

Analyzed and developed specifications for actual benefits purchased by BCBS customers and customized related account-specific benefit booklets from low to high complexity. Collaborated with Sales & Marketing team to confirm accuracy of customer requirements for health care products. Ensured compliance with corporate, federal, and state health care mandates. Evaluated applicable changes to customer agreement contract and incorporated health care language into current negotiated benefits. Determined the most efficient approach to develop and deliver customer benefit booklets to each of the BC/BS clients on time.

100% of client benefit booklets produced were accurate despite a changing ACA landscape.

Reviewed with zero deficiencies by corporate, federal and state healthcare compliance departments.

100% of all client benefit booklets delivered on time to the clients.

LA RABIDA CHILDREN’S HOSPITAL 1/07 – 5/09

Human Resource Generalist

Responsible for the entire recruiting cycle – from sourcing candidates to making offers. Coordinated and facilitated relations, new-employee orientations and hospital-mandated training. Maintained compliance with hospital policies and federal and state regulations concerning employment including tracking and maintaining log of licenses of staff. Administrator of Human Resource policies and procedures and provided interpretation. Addressed associate questions related to Human Resources policies and procedures, benefit and compensation programs and other concerns related to the workplace. Work closely with managers to facilitate positive employee solutions.

Maintained compliance with federal and state regulations concerning employment. Conducted complex and/or escalated misconduct and policy infraction investigations. Managed investigations pertaining to misconduct and policy infractions. Reviewed dispute recommendations and provided guidance toward resolution. Managed legal and government agency complaints.

Assisted in evaluation of reports, decisions, and results of department in relation to established goals. Recommended new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed. Completed special projects as assigned by the Director of Human Resources.

Developed the first FMLA tracking system.

Developed the first on-boarding checklist for new hires.

Facilitated a significant jump in internal customer satisfaction survey scores.

HEARTLAND BLOOD CENTERS, 01/05 – 1/07

Sr. Human Resource Specialist

Responsible for the entire recruiting cycle – from sourcing candidates to making offers. Coordinated and facilitated new-employee orientations. Maintained compliance with hospital policies and federal and state regulations concerning employment. Work closely with managers to facilitate employee relations, administer HR policies and procedures and analyzed performance and aligned employee initiatives with business strategies. special projects as assigned by the Director of HR.

Administered employee benefit programs, such as group insurance, life, medical and dental, accident and disability, insurance, pensions, investments, and savings; and health maintenance organizations. Initiated medical and dental forms; arranged for their completion and submission within time limits. Implemented new benefit programs; arranged and conducted employee information presentations and enrollments. Compiled payroll data such as garnishments, vacation time, insurance and 401(k) deductions. Polled electronic time clocks and reviewed the downloaded information for completeness and accuracy.

Improved Workmen’s Comp Reporting compliance by 62 %, 2006 versus 2005.

During tenure at Heartland, achieved a 90% success rate in contesting unemployment claims.

Developed and implemented a Light Duty/Return to Work program during tenure at Heartland.

EDUCATION

Masters in Human Resources Management, Keller Graduate School of Management

Bachelor of Science Degree in Business Management, Chicago State University

COMPUTER SOFTWARE

Proficient in Microsoft Windows, Word, Excel, PowerPoint, ADP, PeopleSoft, Lawson, Ceridian and Taleo.

PROFESSIONAL ASSOCIATIONS AND ORGANIZATIONS

Career Development Ministry, TUCC, Member since 1999 - Chaplain

Society of Human Resource Management- Member since 2002

The Chicago Association of Minority Recruiters – Member since 2003

NAAAHR-Member since 2002



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