Data entry, management, pharmacy

SUMMARY

SKILLS

EXPERIENCE

TABITHA RUÉSHAH SHAW

Rock Hill, SC H: 954-***-**** ***********@*****.*** Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail- oriented and focused on accuracy and efficiency.

Lien researcher adept at data collection, organization and analysis, and knowledgeable about lien research protocols. Data entry professional capable of meeting the most critical of deadlines with success. Highly adept at task prioritization and working closely with individuals of all types of personalities.

Organized data entry professional offering demonstrated success in data processing roles. Diligent and efficient illustrated through [Number] years in related roles. Strong foundation of pharmaceutical and lien research knowledge with a consistent desire for continuous knowledge acquisition. Dedicated and focused pharmacy operations team lead who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Customer service

Strong decision-making ability

Personnel management

Meticulous attention to detail

Excellent communication skills

Strong problem solver

Data gathering and organization

03/2018 to Current Server

Applebee's Grill + Bar - Rock Hill, SC

Welcomed guests with a personable attitude and smile, offering to bring their beverage orders while they reviewed the menu.

Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.

Checked on table at appropriate intervals to refill drinks and respond to requests.

Delivered exceptional, friendly and fast service.

Correctly calculated charges, issued bills and collected payments. Resolved problems promptly and escalated larger concerns to management. 08/2017 to 01/2018 Gas Station Attendant

Springdale Superette - Rock Hill, SC

Balanced tills, accurately handled cash, processed credit card payment batches and food stamps.

Politely answered phones promptly and recorded their order. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.

Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

Kept abreast of rapidly evolving technology.

Processing gas and amenities payments.

01/2016 to 03/2017 Assistant Store Manager

GATE Gas Station - Fort Mill, SC

Performs duties of store manager in his/her absence. Efficiently addressed customer issues to ensure quick and successful resolution. Recruited, interviewed and hired individuals who demonstrated passion and dedication and would add value to the team.

Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.

Processed shipments and maintained organized stock shelves. Performs bookkeeping procedures.

12/2014 to 05/2015 Front End Cashier

Lucky's Market - Columbus, OH

Greets customers entering store and responds promptly to customer needs. Provided professional and courteous service at all times. Bagged merchandise by following standard procedures. Operated cash register with proficiency.

Issues receipts, refunds, credits, rain checks or change due to customers. Receives payment by cash, check, credit cards, gift cards or automatic debit. Maintained store areas in a neat and clean fashion for a professional appeal. 02/2011 to 02/2012 Lien Processor

Lightning Lien Letters - Hollywood, FL

Provided lien searches for all of Florida.

Uses surveys, interviews, and observation to conduct a comprehensive service audit.

Researched and provided the following information for properties going to sale: City liens, code violations and fines due, open/expired permits, city assessments, utility balances, solid waste fees, and property and tangible taxes.

08/2006 to 11/2009 Operations Team Leader

Aetna Rx Home Delivery - Pompano Beach, FL

Determined effective schedules and managed daily workflow. Mentored and coached order entry pharmacy technicians. Oversaw 60 pharmacy technicians.

Interviewed applicants for job positions, providing insight on which candidates would add diversity and talent to the pharmacy team. Entered new prescriptions into medication input software system. 03/2000 to 08/2006 Senior Certified Pharmacy Technician Walgreens - Tamarac, FL

Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems. Received, reviewed, dispensed, and labeled over one thousand prescriptions daily with expert accuracy.

Prepared and submitted claims to insurance companies for payment. Processed and filed approximately [350] prescriptions per day. Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts. Directed operations to increase efficiency and minimize patient wait times.

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