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Office Administrative Assistant/Customer Service

Raleigh, NC
June 27, 2018

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Jasmine Quick

**** ******** **.

Greensboro, NC *7046



September 2017 – Present

North Carolina General Assembly – Legislative Assistant

Be the eyes, ears, and spokesperson for the representative and their office

Answer all emails and phone calls with due diligence and in a timely manner

Organize all necessary paperwork to research and create new bills/laws

Assist constituents

Coordinate/prioritize all mail/paperwork that comes through the office prior to the representative seeing it

Attend government, outreach, and community events on representative’s behalf

Meticulously create a detailed oriented schedule for the representative

May 2016 - March 2017

US OPM/CACI, Charlotte - Federal Investigator

●Engineer federal investigations on behalf of U.S. OPM in the greater Charlotte, NC and surrounding areas.

●Canvass areas for a vast array of sources that periodically come into contact with the subject

●Solicit subject to gain accurate and relevant information for the purposes of their clearance

●Uncover all records to precisely portray the subject through criminal, rental, medical, education, employment, and civil records.

●Cultivate prominent and absent information as it applies to federal clearances.

●Utilize data conduct assessment

December 2014 - May 2016

Guilford County Courthouse/State of NC, Greensboro - Deputy Clerk

●Preserve, narrate, and file documents for the superior court of Guilford County

●Dismiss cases by the district attorney’s office

●Input order for arrest and recalls into the North Carolina State database

●Schedule court dates for the public and attorneys

●Retrieve faxes and assist the constituents

●Collect and tally monies given to the county by constituents, attorneys, and court personnel

●Advance knowledge of all the programs in Microsoft Office, ACIS, FMS, and DMV databases

September 2013 - October 2014

MurphyWainer Orthopedics, Greensboro - Administrative Assistant

●Record patient information using Microsoft Word and an SRS database, as well as assist patients.

●Communicate urgent messages between practitioner’s and their multiple constituents.

●Classify/code confidential information for the company’s administrative staff.

●Route the company’s EOB’s, Medicaid, MRI charts, and encounter/appointment forms into the computer system for easier accessibility for management

●Perpetrate an array of detailed assignments by the practitioner’s and the administrative staff that aided in the necessary daily functions

●Work immensely with office management/administration to cement the safety and comfort of all patients as well as to ensure the necessities of the practitioners

●Work with team members to enhance the function of the office

●Manage insurance paperwork for patients


State Bureau of Investigation

I learned vital information about the duties and multiple jurisdictions of the SBI throughout the state of NC. I also gained knowledge of the chain of command and different duties between a Special Agent and a Special Agent in Charge.

Greensboro Police Department

I shadowed different CSI agents and worked their various shifts to gain knowledge on how to process crime scenes, take photos, bag evidence, as well as the multiple steps in a criminal proceeding. I also learned how to fingerprint, create molds, test blood and bodily fluids.


Walden University - MS

Forensic Psychology

North Carolina State University - BA

Criminology & Forensic Science

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