Wells Fargo October 2017 – Present (Contract)
EIT Identity and Access Governance (IAG) Analyst responsible for the horizontal oversite of major initiatives for Enterprise IT, focused on Access Management from a program standpoint to ensure corrective actions and risk initiatives are being addressed both from a scope and milestone perspective.
Working directly with Initiative Leads and Integrations Leads to ensure that applications are on-boarded to the Wells Fargo centralized control system.
Detailed status updates for Corrective Actions, project overall health status and escalations for risk/concerns.
Validated Control Standard Solution effectiveness and capability to support all relevant asset types.
Confirmed EITs ability to comply with policy and mitigate/remediate where necessary including filing policy exceptions, CAs, policy CRs, accelerating application onboarding, building out interim solutions, and defining compliance plans to address risk.
Provided transparency and traceability Access Mgmt portfolio for EIT and EIS
Ensured engagement across EIS and EIT was effective with consistent communications, engagement activities, and escalation resolution
Optum April 2016 - August 2017 (Contract)
Senior Project/Program Manager (PMO)
Direct communication lead between external vendors, Optum Internal Development Team (OIDT) and clearing house service providers (COSMOS, NICE, I CARE, Etc.) to create a holistic view of United Health Care’s Digital Dashboard.
Integrated ERP, SAP, SaaS / Cloud systems into the Optum core PPMO system for optimal effectiveness.
Heavily involved with facilitating daily standup sprints including concerns and issues, testing updates and outstanding actions items.
Directly reporting Program Health, Status and Risk assessments to Executive Leadership on a weekly bases.
Gathered and updated project details, completed budgeting, forecasting, project documentation, business flows, and lessons learned documents.
• Implementation Manager
• Business Strategic Project
• Senior Project Manager
• Healthcare Industry
• SaaS Technology
• Software Remediation and
• Digital / Mobile Applications
• Change Control Solutions
• Enterprise Resource Planning
• Infrastructure Development
Life Cycle (SDLC)
• PMO Management
• System Development Life
• Jira Agile
• Microsoft: Office, Visio,
Project, Dynamics GP, NAV,
• Oracle Applications: ERP
• SAGE Applications: ERP
• Professional Project Manager
• Six Sigma (Green belt)
• BS - Engineering
2 P a g e
Planned and coordinated project deliverables across multiple service providers in support of network infrastructure, business and resource project requirements.
Technical abilities included following SQL coding best practices, data analysis, performance tuning, unit testing and system testing support. Developing healthcare payment integrity analytics, writing in-depth SQL queries. Understand data structure and content, performing query tuning. Supporting business analysts; translate business requirements to technical specifications
Am Trust Consumer Services January 2015 - January 2016 (Contract) Senior Project Manager (SDLC Implementation)
Actively managing multiple cross functional teams to implement new application services from external vendors to interior dashboards. Working with project teams, sales reps and engineering to gather estimates for all details and tasks required for complete SDLC system projects. Using tools such as Sale Cloud for marketing and promoting clients as well as Service Cloud for reports and analysis and the Data.com for CRM services available to clients. Support governance and measurement of key performance metrics across the enterprise and work closely with technology partners on data strategies.
Validated financial forecasts and provided on-going reconciliation of all resources and other project expenditures. MS Project Smart sheet and Excel for checks and balances on budget and forecasting.
Published project status reports and analysis to all stakeholders, updating all project documentation and project tracking applications. (SharePoint and Salesforce)
Actively participated in all phases of project development life cycle including database policies, procedures, standards and supporting documentation, database design, process flow analysis, development, benchmark analysis, performance and tuning, capacity planning, and production implementation.
Implemented and maintained all functions of database systems (Microsoft Dynamics GP, Salesforce Data.com and NetSuite CRM), including access, methods and time, device allocations, validation checks, organization, security, documentation, and statistical methodology.
Production support responsibilities included maximizing system availability, ensuring swift and complete database recovery, optimizing database and availability through ongoing maintenance, and ensure conformance to audit and operating standards.
Own the steering committee meetings with client stakeholders to update them on the progress of implementation in both infrastructure and software platforms, raise any issues/risks to their attention and discuss proposed mitigation strategies to ensure success of the project.
Help engineer and design correct tools for clients’ needs as the information experts. o Manage schedule, communication and activities with leads, opportunities, accounts, and strategic opportunities with B2B and B2C clients. o Determine economic impact and benefits of adding a multi-year O&M services agreement to their initial PV investment.
o Generate proposal documents (RPF’s) and manage internal sales support, O&M service team to support service agreement.
Oversee testing (unit, Integration, Functional, Systems, Performance and Usability testing) making use all facets of the application are working correctly and per spec. Met daily with B2B and B2C clients to make sure concern or issues were addressed and completed to their Jodi Wiedemann
3 P a g e
satisfaction. Continued bi weekly meetings addressing new applications and upgrades to current dashboard applications.
Click Software May 2011 - January 2015
Business Strategic Project Manager (SaaS/ERP)
Managed the delivery of multiple projects within a business vertical and functional area, through the entire lifecycle: Intake, Research, Requirements, Build, Release, and Go-to-Market. Defining requirements and engage the appropriate resources to facilitate solution definition within the capabilities of the e- commerce platform.
Frequently supporting account management teams with design engineering, scope, planning and estimate for each project. Coordinating project intake, capacity planning and requirements review activities. Utilizing a strong hands-on configuration and design skill set I was able to point out features and key sections in Salesforce that would be valuable asset to the client and their ROI.
Conducted prospective customer analysis for B2B and B2C clients to identify needs both with Salesforce applications such as Sales Cloud, and cloud storage with application such as Data.com and Journey Builder. Determining the impact of products/services for customers, and identify which products, services and features to promote to potential customers to drive net-new revenue growth.
Collaborated with clients, identifying engagement follow-up opportunities. Provide consultation on the continued features, upgrades and additions to offerings.
Developed and trained team members and clients of product configuration and various other platform options as changes and features were added.
Created and maintained work schedules, track customers’ requirements and translate customers request into project deliverables. Scheduled Weekly and Daily stand up calls; executed project plans, weekly business reporting, project status reports and risk assignments.
Took primary responsibility and accountability for setup, training and deployment of application to field employees and administrative office. Setup daily meetings with coordinators and admins to make sure all needs were addressed and tasks completed before full application rollout. Training calls with all members of the deployment teams for B2B and B2C clients. K.R.Kline & Associates November 2000 - May 2011
Senior Construction Project Manager
Responsible for complete exterior building development and construction of commercial real-estate developments. Working directly with planning phases on architectural, spec writing and design phases of multi-million dollar projects. Developed and executed project schedules, budgets, strategy and details with methodologies for accomplishing and managing objectives.
Built and maintained rapport with client to ensure that the scopes of project and outside business forces affecting the project were fully understood and that specific deliverables were fully understood with performance standards and other relevant criteria.
Guided the client and team through the design implementation process including conceptual, schematic, design development and construction documentation and signoff. Maintaining a Master Project Plan and Schedule for successful execution and completion of project.
Facilitated all critical project meetings and coordination exercises with internal staff, key stakeholders and external users to ensure responsibilities are efficiently, accurately and effectively communicated and understood by all concerned. Jodi Wiedemann
4 P a g e
Responsible for analyzing project control requirements as part of the bid review process to insure all cost control requirements are incorporated into individual contracts and purchase orders. Working closely with scheduling staff to develop, manage, revise, and update integrated detailed project schedules including all phases of project execution.
Interacted with all project groups in relation to cost codes, purchase order commitments, change orders and sales tax issues as required and to ensure all accounting and regulatory compliance issues or guidelines are implemented. Tracked and analyzed the project costs including budgets, commitments, actuals, accruals, and forecasts. Analysis includes forecast to budget and estimate, forecast to actuals, and contingency analysis.
Managed flow of communication and information to and from higher level management, working with the project sponsor (internal or external) for the initiation and execution of the phase gate process.