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Columbus, OH
... Analyzed and documented requirements, creating Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), and Use Case Specifications to ensure clear communication of project needs in the SDLC cycle. Conducted business process ...
- Nov 26
Columbus, OH
... • Documented calls and case details in service software. Customer Service Representative FIS Global - Reliance Trust Company October 2020 to April 2021 Investigate and resolve customer fraud and dispute claims involving credit, debit, and other ...
- Nov 24
Columbus, OH
... Implement features like Service Console, Knowledge Base, Email-to-Case, Web-to-Case, and Live Agent. Integrated Service Cloud with other systems, such as CRM systems, telephony systems, or external data sources. Develop integrations using REST/SOAP ...
- Nov 19
Columbus, OH
... ●Screen members to determine Case Management’s needs and refer when appropriate to ●better assist the provider and their needs. Molina Insurance, Columbus, OH 8/2014-4/2021 Member Service Representative 1 ●As a customer service representative, ...
- Nov 17
Columbus, OH
... Impact Self Defence Life Awareness Coach Life care Alliance(IMPACT ABILITY)-Columbus, OH August 2018 to June 2021 • Empowering/Awareness individuals with various Disabilities and Mental Health within the Communities to Prevent Abuse situations. ...
- Nov 17
Columbus, OH
... star schema, 3NF) Business Analysis: Requirements gathering & documentation (BRD, FRD), process mapping, user stories, use case modeling, stakeholder interviews, JAD sessions, gap analysis, traceability matrix, change management Automation & Quality ...
- Nov 11
Columbus, OH
... Aspiring to become a certified Mental Performance Coach, combining psycho- logical knowledge and athletic experience to enhance mental and physical performance. Job Experience Facility Employee, Resolute Athletic Complex; Easton, OH — 2024-Present • ...
- Nov 11
Hilliard, OH
... and understanding multiple Summary Plan Documents Heavily involved in Quality Assurance Responsible for High Cost case reporting and calls with clients Involved in Meals on Wheels, E/I team, Ambassador Program and Pelotonia with Quantum Health Mt. ...
- Nov 07
Columbus, OH
... Delivers top-notch care to patients with mental or emotional disturbances. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To ...
- Nov 03
Columbus, OH
... Also have experience in case management of files, exhibits and discovery. Possess a robust set of skills and experience that has consistently contributed to achieving sales goals and targets •
- Nov 02