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Customer Service Sales

Location:
Fort Lauderdale, FL
Salary:
$65,000
Posted:
March 19, 2018

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Resume:

Patrick M Parker

954-***-**** ac4u3v@r.postjobfree.com

Sales, Marketing and Training Professional

Experienced professional with proven strengths in customer service, sales, training and leadership. Demonstrates over 10 years of skilled performance in marketing, public speaking and product promotion. Successful in developing strategies to attract new customers, retain loyalty and illuminate branding.

Skills & Abilities

SALES / TRAINING / CUSTOMER SERVICE / CONSULTING / LEADERSHIP / MANAGEMENT

Experience

INBOUND SALES CONSULTANT CENTERFIELD MEDIA 2015 - PRESENT

Achieved an 18% closing ratio in consultative selling- exceeding company average by 6% out of 700+ sales agents

Coached, trained and instructed groups of 12+ on sales system processes resulting in 10% decrease in turnover

Advised and influenced 1,500+ Small to Medium Sized Businesses with between 5-50 employees on best ways to maximize technology solutions, improve productivity and increase annual profits

Recognized as a top performer in customer service achieving 100% satisfaction scores month over month

DIRECT SALES REPRESENTATIVE COMCAST 2013 - 2015

Consistently acknowledged as being in the top 10% out of 3,000+ sales representatives nationwide

Boosted Salesforce revenue targets by 20%-50% in 2013,2014 and 2015 in sales, cross-selling and upgrades

Influenced and motivated teams of 25+ to increase profit by contributing new ideas in corporate trainings

Formulated strategies for several marketing campaigns resulting in 40% project conversion rate

Accomplished a 33% above average increase in re-acquisitions during Florida Win Back Blitz

DIRECT SALES MANAGER SLS COMMUNICATIONS 2010- 2012

Launched multiple marketing campaigns generating over 2.1 million in client revenue in 3 years

Duplicated sales leadership through individual coaching and group presentations

Escalated critical customer issues and implemented strategies for timely resolutions

Awarded best in customer service experience and highest performing sales team 2011 and 2012

DIRECT SALES SUPERVISOR ENERGY MARKETING SERVICES 2009- 2012

Managed and built a successful team consistently ranking #2 or #3 out of 50 offices nationwide

Group speaker and motivator in Orlando, Ohio, Atlanta, Chicago and 3 South Florida counties

Constructed territory expansion methods, campaign methods, staff scheduling and profit forecast

Trained over 100 sales reps in B2C direct sales, leadership, prospecting and customer service

EXECUTIVE LOAN OFFICER GOSHEN PROPERTIES & LENDING 2005- 2008

Co-Formulated growth strategy with Broker/Owner to reach 5 successful office locations

Networked with Realtors and investors to contribute best solutions in a volatile market

Crafted inbound phone campaigns to provide purchase and finance solutions to clientele

Specialized in advertising, direct mail marketing and media for commercial and residential properties

Facilitated corporate trainings, seminars and workshops for Realtors and Loan Officers



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