Administration / Office Assistant

CURRICULUM VITAE

OF

NTOMBINI PORTIA MAKHUBU

Personal details

Surname Makhubu

Names Portia Ntombini

Date of birth 20 February 1989

Identity numbers 890**********

Nationality South African

Gender female

Home language Zulu

Language Profiency English, Afrikaans, Sepedi, Swati, Ndebele Marital status Single

Health status Good

Email ********@****.**.**

Residential address 114 Sekelbos Street

Tasbet Park ext. 1

Witbank

1035

Contact numbers 082*******

Criminal record none

Drivers licence learner’s driver’s licence

Education qualifications

Name of school Witbank High School

Highest grade Grade 12

Subjects passed English

Afrikaans

Mathematics

Physical science

Geography

Biology

Year completed 2007

Tertiary Qualifications

Name of Institution Thibela FET College

Course N3 Electrical Engineering

Subjects Mathematics

Engineering science

Electro-engineering

Industrial electronics

Year 2010-2011 incomplete

Name of Institution Cornerstone Computer & Callcenter Training Course obtained CallCenter & Computer training

Modules completed Inbound Callcenter training

Telephone etiquette

Communication skills

Inbound management

Basic and Advance Customer services

Computer Training

Ms Office

Outlook express

Internet explorer

Desktop navigation/keyboard skills

Outbound Callcenter Training

Sales training

Cross- Selling and Upselling

Debt collection

Negotiation and assertiveness skills

Questioning and listening skills

Year completed 28 January 2012

Name of institution Anglo ICT Centre Landau

Course obtained ICT literacy course

Subjects completed keyboard skills

Microsoft Office

Use of Internet and Emails

Intro to Graphic Design

Business start-up

Year completed 28 February 2013

Name of Company National Youth Development Agency

Course Obtained Entrepreneurship Development Programme Level Business start-up

Year 08 October 2014

Employment History

Name of Company Body Lab Gym

Position Tele-sales consultant

Duties Taking incoming calls

Redirecting of calls to different departments

Canvassing clients making referral calls

Marketing & advertising Products in Shopping malls Assist with clients queries

Year February –June 2008

Reason for leaving Commission only

Name of Company Internet Boot Café Pty.Ltd

Position Admin Assistant / Receptionist

Duties Welcoming clients

Keeping the area clean all the time

Monitor and record login and logout time of internet use Receiving incoming calls

Typing invoices and quotations, letters, CV

Assist in basic computer and internet use in printing/ scanning/ Fax/creating emails/ photocopy/laminating

Assist clients with internet use in search engines, opening social network accounts and paying using online accounts services Keeping computer programs hardware and software up to date Knowledge in Microsoft office, basics in Graphic design and assisting in basic computer skills training

Designing business cards & Business profiles, fliers, video editing, invitations, calendars

Making Appointments

Year May 2015 – September 2016

Reason for leaving Contract ended

Name of Company TMCK2 Trading Enterprise

Position Admin/ Marketing and Branding assistant

Duties Assist and advise in Business start-up

Business Registration / Creating business Profiles Designing Fliers /Calendars/Logo/Video edit

Business cards/Letter Head/Invitations

Internet Café services:

Fax, Scan, Copy, Typing, Printing, Binding, Laminating Petty cash and banking

Year Full time November 2016 – April 2017

Part-time May 2017 to present

Reason for leaving New management

References

Name Ms Katlego Mashiloane

Position Supervisor

Company Internet Boot Pty.Ltd

Contact numbers 079-****-***

Name Mr Mlotshwa

Company TMCK2 Trading Enterprise

Position Manager

Contact numbers 082-****-***

Name Sarah Tlou

Relation Mother

Contact numbers 076-****-***/066-****-***

Contact this candidate