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Business Analyst

Irving, Texas, United States
March 02, 2018

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Ph#: 405-***-****

Professional Summary:

Business Analyst with more than 7+ years of experience in leading IT service delivery, providing strategic business planning, and driving improvement initiatives to support corporate objectives and managing diverse teams.

Strong knowledge of the Software Development Life Cycle methodologies like Agile and Waterfall models.

Extensive experience in Business Requirements gathering and writing skills with expertise in developing and documenting Business Requirement document (BRD), Functional Requirement Document (FRD),Software Requirement Specification (SRS) across the deliverables of a project.

Expertise in understanding and supporting the client with project planning, project definition, requirements definition, analysis, design, testing, system documentation and user training.

Strong knowledge of Software Development Life Cycle (SDLC) including UML, Rational Unified Process (RUP), Waterfall, Agile/Scrum methodologies.

Successful in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) using Rational Rose & MS Visio.

Organized Joint Application Developments (JAD) sessions and Joint Requirement Planning sessions (JRP), walkthrough, Interviews, Workshops and Rapid Application Development (RAD) sessions with end-user/clients/stake holders and the IT group.

Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.

Excellent Business scripting skills and proficient in developing Use Case Models, Analysis Models, Design Models, Implementation Models, Use Case Diagrams, Context Diagrams, Dataflow Diagrams, State Transition Diagrams, Functional Storyboards, Behavior Diagrams (sequence diagrams, collaboration diagrams, and activity diagrams), also Class Diagrams based on UML Methodology using MS Visio.

In Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.

Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis, Portfolio Analysis and ROI analysis.

Experience in conducting Joint Application Development (JAD) sessions with end-users, SMEs’ and development team for project meetings, walkthroughs and customer interviews.

Extensive experience in business analysis, Gap analysis, cost/benefit analysis, risk analysis, testing, development of functional specifications and project planning.

Strong understanding of the business process, Definition of the Scope of the Project, User and system requirements, and implementation to functional and technical specifications.

Experience in Test Planning, Test Preparation, Test Execution and Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.

Experience using MS Visio, MS Project and MS office tools like MS-Word, PowerPoint, Excel, and Access.

Exceptional problem solving and sound decision making capabilities, recognized by alternative solutions, and confident, accurate, decision-making coupled with excellent communication and interpersonal skills.

Technical Skills:

Project Methodologies

Waterfall, Agile, Scrum, Rational Unified Process (RUP), UML

Business Modeling Tools

MS Visio, Rational Rose, Axure

Requirement Management Tools

MS Sharepoint, Rational RequisitePro,HP ALM

Defect Tracking Tools

Rational ClearQuest, Bugzilla, Quality Center, JIRA

Reporting Tools

Business Objects, Oracle Express

Business Applications

Microsoft Office Suite- MS Word, Excel, Outlook, PowerPoint,

Quality Assurance

Software Application Testing Life Cycle,QTP,QC 10,HP ALM

Configuration management Tools

Visual Source Safe (VSS), Subversion


SQL Server, Oracle, MS Access

Operating Systems

Windows NT/2000/XP, UNIX

Professional Experience:

Client: PNC Bank, Harrisburg, PA. Jan 17 – Till Date

Role: Business Analyst


Actively involved with Data Entry Users to collect the requirements for Insurance Application Forms and create the Business Requirement Document (BRD).

Analyzed the requirements for automated generation of Insurance application forms from XML.

Involved in defining the validation rules for Insurance forms.

Authored business rules for a number of insurance forms.

Designed and created Use Cases, Domain Model, Activity diagrams using UML (Unified Modeling Language) for the application.

Coordinated with Global teams as we implemented the application across different locales.

Coordinated with the third parties for getting the Language templates converted into the respective languages.

Worked with business requirements, provided technical expertise and produced system specifications for enhancements & changes in the application.

Organized JAD sessions to flush out requirements, performed Use Case and work flow analysis, outlined business rules, and developed domain object models.

Performed Gap Analysis by doing an in-depth study of the current process, planned implementation actions and change control process and also interacting with business heads to finalize the BRD document for the application by doing the requirement analysis.

Conducted GAP analysis to understand the shortcomings of the existing system and evaluated the benefits of the new system.

Conducted JAD sessions periodically with various stakeholders at various phases of the SDLC to discuss open issues and resolve them.

Implementation of RUP effort in different iterations and phases of the SDLC.

Developed High Level Business Flows using MS Visio.

Translated the business requirements to system requirements. Traced the high-level business and user requirements to functional requirements and low level Use Cases.

Elicited requirements and performed the requirement analysis to deliver requirements that are clear, complete, comprehensive, actionable, measurable, traceable, feasible, unambiguous, and testable and ensure that they comply with the corporate standards.

Performed Gap analysis between the existing Training and Development system.

Evaluated, analyzed and mapped various business processes and business object modeling to define the overall system functionality.

Developed and articulated the Use Cases to the business owners and IT teams to demonstrate functional specifications.

Wrote extensive PL/SQL Procedures and Functions.

Worked with Business Users and Development teams across the globe to execute the various enhancements to the project.

Responsible for helping the users with the UAT.

Environment: Rational Suite (Requisite Pro, Clear Case and Clear Quest), Gap Analysis, MS Word, MS Excel and MS-Project, SQL and Windows.

Client: MedAssets, Alpharetta, GA. Nov 15 – Dec 16

Role: Business Analyst


●Documented Requirements for Activity management, Fixed Income, Asset Management Services, Client portfolio management, Order management system, Performance, Equities, Reconciliation, Transaction capture/Execution and reporting requirements for the user interface.

●Followed a structured approach to organize requirements into logical groupings and developed Business Requirement Documents (BRD) from essential Business Process, Business Rules, information needs and insured that critical requirements are not missed.

●Participated in performing detailed non-functional requirements analysis, including usability, reliability, and performance. Transformed business requirements to technical models.

●Translated the business support systems (BSS) to Operational Support System tasks (OSS).

●Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM).

●Gathered stake holder’s requirements from various end through surveys, interviews and JAD sessions and translated them into system requirements.

●Involved in writing Use Cases and Functional Requirement Documents as well as for creating Use Case diagrams, Activity diagrams, State diagrams based on UML Methodology and business object modeling flow diagrams using MS Visio/Rational Rose.

●Conducted and participated in number of JAD with the stake holders and participants to gather knowledge and requirement.

●Interviewed functional area users to collect functional requirement and business process information and facilitate meeting sessions with the Subject Matter Experts (SMEs) from various business areas.

●Refined the understanding and communication from the SME’s to convert them into a clear, precise vision necessary to create a solution.

●Facilitated (JAD) Joint Application Development sessions to identify the business rules and requirements and then documented them into a well format that can be reviewed and understood by both business people and technical people.

●Coordinated with the business partner to define adequate funding for the project.

●Developed Use Cases, Use Case Diagrams, UML Diagrams, Activity Diagrams & Sequence Diagrams.

●Prepared test cases for User Acceptance Tests (UAT) and involved in designing test plans for system integration in testing phase.

●Created Unit test plan, system integration plan, wrote functional test cases and participated in module checking using SQL queries.

●Worked with the team to validate the developed application will meet the business requirements.

●Presented the application walk through to higher management, business partners, and project managers.

Environment: UML, RUP, Requisite Pro, MS Visio, Amdocs, ASPECT, MS Office, SQL, HP Quality Center, MS Project.

Company: State Farm Insurance Co. Bloomington, IL. Jan 15 – Oct 15

Role: Business Analyst


Defined business problems and/or opportunities among end users; performed business process analyses, including reviewing and obtaining business requirements and conceptual designs from business owners.

Prepared interview questionnaires for gathering requirements.

Interacted with business heads to finalize the Business Requirements for the application.

Responsibilities include extensive data analysis, requirements gathering from users.

Used RUP methodology to analyze and translate business requirements into system specifications.

Performed workflow analysis that identifies change improvement solutions.

Conducted communication results and milestone achievements for every iteration.

Closely interacted with designers and software developers to understand application functionality and navigational flow, keeping them updated about Business user sentiments.

Developed use case scenarios and understood sequence diagrams and class diagrams.

Successfully conducted JAD sessions to gain important input from various stakeholders.

Sought continuous improvement and aimed to achieve the results which would in turn provide tremendous flexibility and organization of data; and at the same time impact the bottom line by cost-cutting.

Coordinated and participated in UAT.

Created liaisons between development and database administrators in order to identify and resolve database issues.

Delivered Test Plan, Test Cases, Defect Reports.

Ensure all applications tested for functionality and adequately controlled in production.

Involved in compatibility testing and user acceptance testing.

Environment: RUP, UML, MS-Office, MS-Project, MS-Visio, Test Director, MS-SQL Server, SQL, PL/SQL, Windows.

Company: Bancorp South Bank, Baton Rouge, LA. Nov 13 – Dec 14

Role: Business Analyst


Participated in the identification, definition and documentation of impending work flows for the purpose of migrating to a superior version of party information system.

Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.

Translated Business requirements to functional and technical language with the help of Use cases and UML diagrams for developers.

Gathered Business Requirements and wrote Business Requirements Document (BRD) by working with the client IT staff, project managers.

Coordinated project scheduling with the software project manager.

Supported the Program Manager in balancing project goals and business needs

Assisted the Account Management people in reviewing the account of the customers.

Excellent written and verbal communication skills along with excellent presentation and delivery skills.

Worked on Oracle database to retrieve data of interests using SQL tools.

Retrieve data from database using SQL.

Gather Business Requirements, analyze data/workflows. Defined the scope, financial projections and Cost/benefit analysis. Progressed from Problem Statement to well-documented Designs.

Documented various workflow diagrams like AS-IS and TO-BE processes.

Environment: UML, RUP, MS Visio, MS Office, HP Quality Center, MS Project, Windows.

Company: Vision InfoTech Pvt Ltd, India. Aug 10 – Oct 13

Role: Business Analyst


Involved in requirement gathering, analysis of the requirements from the business owners and users using Agile SCRUM methodology.

Worked alongside PM on developing the WBS and RBS in MS Project 2010 for backlogs. Planned and defined Use Cases, created Use Case diagrams in Rational Rose Enterprise 2002, Scenarios and Detailed Use Case.

Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational rose so that developers and other stakeholders can understand the business process.

Created Activity Diagrams and process flow diagrams in MS Visio.

Conducted JAD Sessions with the subject matter experts, stakeholders and other management teams in the finalization of the Business Requirements Documentation.

Assisted in design review meetings making sure all the requirements are covered in the development project scope.

Designed Data Flow Diagrams (DFD’s), Entity Relationship Diagrams (ERD’s), and web page mock ups using Rational Rose and MS.

Worked with Rational Clear Case and Rational Clear Quest to automate and enforce the development processes and aid with configuration management.

Prepared project progress reports and status reports and submitted to the management on an ongoing basis.

Assisted with required data analysis, interpretation, correction and document presentation for various assignments.

Led a team responsible for end-to-end delivery of critical web product within stringent timelines.

Involved in creating, updating and reviewing Functional Requirement specifications, Database Mappings and User Acceptance Test Cases which improved quality of deliverables.

Environment: RUP, Scrum, UML, MS Visio, Rational Rose, MS Office, MS Project, SQL and Windows.

Education: Bachelor of Technology (B.Tech with Electrical and Electronics Engineering) from JNTU, India.

References: Will be provided upon request.

Contact this candidate