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Sales Customer Service

Karachi, Sindh, Pakistan
3000 Riyals
February 25, 2018

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Waqar Haider

Cell No: +923**-*******

E-mail ID:

Skype ID: waqar.cimaglobal

Father’s Name: Ghulam Haider (Late)

Date of Birth: 04/05/1990

CNIC# 90403-0163303-1

Residential Address: House No: A-371, Block-L, North Nazimabad, Karachi.

Objective: To obtain a position in any organisation and to gain practical experience not only to submit Satisfactory Career Profile but also to qualify as Chartered Management Accountant from CIMA London, UK.

Working Experience:

●Worked as a Sales Assistant in M/s Sun and Sand Sports LLC in Retail Showroom, Dubai, UAE.

Job Responsibilities in Retail Showroom:

-Selling and Ensuring that the Sales Increases by Cross Selling, Up Selling across all areas of the Sales Floor including Fitting Rooms in order to meet Individual and Store Targets.

-Greeting Customers and welcoming them with Smile and Acknowledging the presence of other Customers while serving a Customer to ensure every Customer entering the Store is professionally attended

-Customer Service, giving attention to the buying signals of Customers and handling the Customer Queries and Complaints and Directing them to the Cash Counter for the purpose of Closing the Sale

-Using Product Knowledge to Explain Features and Benefits of the Product to Satisfy and Convince the Customers

-In-store Promotions, keeping up to date knowledge of Competing Products, track of New Arrivals, Best Sellers, and Sales Promotions in the Store to ensure Customers are informed on Active Sales Promotions going on in the Store

-Support in carrying out Store Operations, assisting to carry out other tasks like Stock Counts, Price Tagging, Hard Tagging Etc, to achieve Store Objectives

-Having Experience working in All Major and Top Sports Brands in Prime and Factory Outlet Stores. (NIKE, ADIDAS, REEBOK, PUMA, UNDER ARMOUR, CONVERSE, ARENA)

-Monitoring and Maintaining Current Inventory levels, ensuring Quantities that appear in the System Are Accurate for Planning of Purchase, Promotions and Marketing Activities

-Having ability to Maintain a well-organized Stock Room by keeping all Merchandise in the right area with date sensitive items rotated

-Deal with Merchandise, placing orders and Stock Shelves. Performing Pull Outs

-Controlling the Inventory Receiving from Warehouses or Different Stores and the Product’s Input and Output

-Tracking and Updating the Stocks both on Sheets and Computerized System and avoiding Product’s Shortage and performing Pull Outs which is required

-Verifying Periodically the matching between Physical Quantities in Stocks with those indicated in the Soft Solution

-Undertaking the necessary Corrective Measures in case of Discrepancies

-Reviewing Paperwork and Reports, Maintaining the Record and Inventory Lists

-Checking the Product Codes, Processing Ship Orders and performing Cashiering Responsibilities associate with Sale Opening and Closing

●Worked in M/s Ingenious Communications as an internee in IT and Accounts Departments, Head Office, Karachi, PAKISTAN.

Internship Responsibilities in Accounts Department:

-Managed Payments Collections from Creditors

-Process monthly Payroll and Maintain Approved Payroll Records

-Preparation of daily Journal Vouchers for all Expenses with all Supporting Documents

-Preparing Monthly Salary Sheets

-Identifying and Correcting Discrepancies

-Managed the Internal and External Mail Functions

-Managed Payroll Function

-Performed General Office Duties and Administrative Tasks

Internship Responsibilities in IT Department:

-Content Re-writing

-Monitoring and Managing Coupon Codes for different shopping websites

-SEO Keyword Researching

-Creating and Developing Online Websites

-Search Engine Submissions

-Google AdSense Ad and Blogger Creating

-Data Entry Operator and Managing Sale and Purchase Data

●Worked in M/s Al Baraka Bank (Pakistan) Limited as an internee in Finance Department, Head Office, Karachi, PAKISTAN.

Internship Responsibilities in Finance Department:

-Monitor and Manage Expenditures within Allotted Budget

-Review all Invoices Bills, Cheques and make the relevant Payments in a Timely Manner

-Managed Follow ups and Solved Billing Disputes

-Ensure the Preparation and Maintenance of all Financial Records

-Responded to Customer Queries Issues in a Timely Manner

-Tracking Fixed Assets, Serial Numbered Asset Tags Labelled in Bar Codes

-Authorize to Issue Cheque and Official Receipts and Assuring Meeting of Collection Targets


●Currently Studying Operational and Management Professional Level from CIMA London, UK


Qualified in Higher Diploma in Accounting from BIMS, UK and Scottish Qualifications Authority, Glasgow, UK


Studied Foundation in Accountancy of ACCA, UK from SKANS School of Accountancy



●Qualified in GCE “O” Levels from University of Cambridge International Examinations London, UK



●2005 - Student Scholarship in Bangladesh International School Dammam, SAUDI ARABIA

●2008 - Student Scholarship in Saint Paul’s English High School Karachi, PAKISTAN

●2013 - Student Scholarship in HDA Examinations from SKANS School of Accountancy


●2014 - Student Scholarship in 5 Papers Exemptions through HDA Examinations from CIMA

London, UK

Extra Skills & Qualities:


●Excellent knowledge in Microsoft Office

●Touch Typing Speed with 52 WPM

●Online Web Graphic Designer

●Flexible to Work Overtime as per Business Requirement.




●Arabic (Basic)

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