Deepali Sabharwal Phone: 404-***-****

E-mail: ac4k6q@r.postjobfree.com

Objective:

Seeking a challenging role in Software Cloud Operations and Administration for Enterprise apps in an emergent organization that provides opportunities to update skills in accordance with the latest technologies as well as be a part of a team that proactively works towards the growth of the organization thereby giving an increased job satisfaction Professional Summary:

● 11 years of experience in Software Cloud on premise and Cloud Administration working for leading IT firms like:

Oracle America Inc, Atlanta Georgia.

Accenture Services Pvt. Ltd.

● Core Experience in setting up the foundation for Oracle Retail Enterprise Virtual Machine(VMs). Which includes installing WebLogic 12c, creating WebLogic domains for the Planning and enterprise apps, Creating Managed servers, applying the necessary ADF patches, installing Retail Predictive Application Server (RPAS) and Fusion Client installs. Coordinated with Pre-Sales in setting up the UI and Dashboards.

● Maintained all the demo environments for North America, JPAN and Middle East. Which includes monitoring the heath of the VMs, ensure all the latest version enterprise apps are installed and running as excepted. Taking regular backups of the demo environments, for future restore.

● Omnichannel Integration, related to the previous but with a particular focus on eCommerce technologies (ATG, OCP, Oracle Commerce) and delivered mainly through the Cloud (formerly AWS, now purely Oracle). Configured and setup various Oracle Retail Micros products i.e. Oracle Retail Customer Engagement (ORCE), Oracle Retail Order Broker (OROB), Xstore/Xadmin for Cloud services.

● Supported the marketing or consulting group for several tier1 retailer around the world to demo or implement my product. Built and set up the proof of concepts environment for the clients to demonstrate the product functionalities and performance and all customization options.

● Good technical acumen attained by completing the IBM Administrator Rational ClearCase Windows v2003 & IBM AIX Unix V5 certifications

● Strong problem-solving and analytical skills.

● Releases manage multiple versions of Enterprise, Patches, and Hot-fixes for Oracle Retail Products.

● Demonstrate resourcefulness by exploring a range of alternatives and options to resolve problems. Hands on in creating documentation, spreadsheets outlining the dependencies, resolution and other configuration details.

● Adequate experience with Unix/Linux Shell Scripting Technical skills:

● Programming Languages:

C, C++, Visual Basic, UNIX Shell Scripting

● Java and .NET technologies:

Servlets, JSP, J2EE, EJB, JDBC

● Databases:

Oracle, MySQL, MS access.

● Application Server Expertise:

Oracle Weblogic 12c and 11g, Oracle glass fish server.

● Monitoring Tools:

Oracle Enterprise Manager 11g and 12c

● Integrated Development Environment (IDE) Expertise: IBM Rational Application Developer v6, IBM WebSphere Application Developer v5.1.2

● Storage Technologies:

SCSI, iSCSI, NFS, SAN, NAS

● Computer Networking:

TCP/IP, DNS, NIS

● Operating Systems:

Windows 2008/2012 Server, UNIX, AIX, Red Hat Linux, HP-UX, Solaris

● Versioning Software Tools used:

IBM Rational ClearCase v7, Application Management Tool (AMT), CVS (Concurrent Version System), Ant, SSH Client, Installer, SVN, VSS

● Microsoft Tools:

MS Visio, MS Word, MS Excel, MS PowerPoint, MS Project, VSS Professional Experience 1:

Company: ORACLE AMERICA INC, Atlanta, Georgia, United States of America (USA)

Project: Oracle Retail Demonstration Services

Dec' 12 – Aug' 17, Location - Atlanta, Georgia

Project Overview:

Oracle Retail Demonstration Services: We use to provide demo environments to the North America, Middle East and Japan pre-sales, and Oracle sales team to showcase Oracle Retail Xstore, Point-of-Service, Retail Merchandising and Oracle Retail planning apps. We had encapsulated all the Retail apps in one environment that helps pre-sales and sales team to demo the apps to the customer based on which Multi Million deals use to get finalized for Oracle Retail.

Roles and Responsibilities:

● In the role of a Senior Software Engineer I was responsible to implement and integrate Oracle Retail Solutions which helped clients achieve high performance in the following areas:

o Retail Planning

o Merchandising Management

o Stores and Retail point of service.

o Oracle Retail Order Broker (OROB)

o Oracle Retail Customer Engagement (ORCE)

● My primary focus was to install Oracle Retail Predictive Application Server (RPAS) along with its associated planning apps.

● I was part of the team which maintained the RPAS and Retail Xstore/Xadmin, Point-of-Service, Oracle Retail Order broker (OROB), Oracle Retail Customer engagement (ORCE) apps for on premise and cloud development.

● I participated in fast-paced DevOps and SysOps Engineering teams within Scrum agile processes.

● I worked directly with architects, developers, pre-sales and sales team to debug problems and solutions.

● Responsible for WebLogic Administration, Application Patching.

● Experience in setting up Microsoft’s Remote Desktop Service for accessing and maintaining demo environments.

● Experience in Active Directory, Group Policies, Clustering and IIS setup.

● Designed and implemented network configuration for the VM images

● Worked on Oracle Virtual Machine (OVM) server to manage virtualized applications over the entire application life cycle.

● Experience on Virtual Machine Network Configurations and permissions to control access along with taking regular backups of the VMs.

● Fusion Middleware administration mainly on WebLogic and also knowledge on SOA and database.

● Expert in UNIX (Red Hat Linux/Solaris/AIX) design of Mass UNIX Installation & Migration, Firmware, Enterprise patching Solution, OS Hardening, NIS/LDAP.

● Experience in setting up windows server 2012 on Oracle virtual box as part of application setup for presales demo environments.

● Trouble shoot network issues arising out of demo environments.

● Expert in Perform daily verification of integrity and availability of all hardware, server resources, systems and key processes, and reviewing system and application logs.

● Responsible for outages resolution and performance tuning.

● Develop and maintain systems and software housing administrative tools and utilities to manage production systems

● Developed shell scripts to report on system health conditions to management by email on a daily basis.

● Lead the installation of new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements

● Responsible for patches and upgrades on a regular basis, and upgrade administrative tools and utilities; configure/add new services as necessary

● Maintain operational, configuration or other procedures for monitoring. Perform ongoing performance tuning, hardware upgrades and resource optimization as required; create and maintain performance reporting

● Responsibility involved Developing of Standard Operating Procedure

(SOP) documents for various build, migration & Decommission processes Weblogic:

● Installed Weblogic 11g and 12c using all installation modes (GUI, Console and Silent) on Linux servers.

● Monitoring WLS on daily basis and performing health check of the application server using EM 11g and 12c. Troubleshooting issues on PROD, UAT and Dev/Test environments.

● Maintenance of Weblogic environments by rolling out of Weblogic patches using smart update.

● Load balancing and high availability setup using WebLogic cluster features.

● Worked on various issues related to Node manager, Admin and Managed Servers.

● Proxying WebLogic Servers using Oracle HTTP Server.

● Deployment of Web/Enterprise (WAR, JAR, EAR) applications and troubleshooting related issues.

● Automation of Cron Jobs using Shell-Scripts.

● Used Weblogic Security realms for securing web applications and providing accessibility roles for the applications.

● Have an understanding of Thread Dump for stuck threads and Heap Dump for leaked memory.

● Co-ordination with different infrastructure support teams like Server Operations team, DBA, Storage Security Operations, Firewall and Network teams.

● Analyze the issue after detailed troubleshooting of the alert and make sure that the issues are fixed & the alerts are cleared as per SLA.

● Configuring and administering Connection Pools for JDBC connections.

● Log files analysis for troubleshooting to resolve issues.

● Worked in areas related to Application Deployments, Data Sources, Credential Stores, Key stores.

Database:

● Experience in performing basic troubleshooting on Oracle databases with respect to common application issues (tablespace full, account lock, blocking sessions etc).

● Provide primary Database Support during on-call hours.

● Hands on experience in patching of Oracle RDBMS (10g and 11g). Project: Oracle Retail Build/Tools and Installers

Dec' 10 – Dec’ 12, Location - Atlanta, Georgia

Project Overview:

Retail Build is the build system used for most Oracle Retail Java products. A build system interfaces with version control and automates the creation of build artifacts such as release candidate files on a regular basis. Roles and Responsibilities:

● Develop Build Scripts in Ant to Package Java Development Code to an installable EAR

● Develop installer scripts using OUI-OSP, Unix for various retail products to be hosted Web-Logic Application Servers.

● Nightly Builds: Update the latest code changes from CVS, compile the source code and create the build artifacts for the product.

● Deploy the most recent build to an application server (Java) or database schema (PL/SQL packages) & on Oracle WebLogic servers.

● Install, Configure, Administer Hudson/Jenkins Continuous Integration Tool

● Automate Continuous Build and Deploy Scripts for Hudson Continuous Integration tool

● Branching, Tagging, Release Activities on Version Control Tools used CVS, SVN and ADE

● Install, Configure, Administer Hudson/Jenkins Continuous Integration Tool

● Automate Continuous Build and Deploy Scripts for Hudson Continuous Integration tool

● Troubleshoot Build and Deploy Issues and also been involved in enhancing performance on the Retail products

● Maintain builds and deployments to environments for Dev/QA

● Releases manage multiple versions of Enterprise, Patches, and Hot-fixes for Oracle Retail Products.

● Organize and Co-ordinate Product Releases work closely with product development, QA, Support across global locations to ensure successful releases.

● Training of new team members

● Coordination of effort with onsite team members

No. of team members: 5

Technologies used:

TRtool, FishEye, Appworx, ADE (Advanced Development Environment), AntHillPro, AntHill, Cambridge, Legacy Atlanta, UNIX, Shell Scripting, Installer

Professional Experience 2:

Company: Accenture, Bangalore, India.

Client : Bank of America, Atlanta, Georgia, United States of America

(USA)

Project: Software Configuration and Release Management Jan' 07 – May’ 09, Location - Bangalore, India

About Client:

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 59 million consumer and small business relationships with more than 6,000 retail banking offices, more than 18,000 ATMs and award- winning online banking with nearly 24 million active users. Bank of America is the No. 1 Overall Small Business Administration (SBA) lender in the United States and the No. 1 SBA lender to minority-owned small businesses.

Source: www.bankofamerica.com

Project Overview

The project involved build and deployment of code, managing the code versioning of the same in the Clear Case repository, creating branches for parallel development as well as performing merges after every release. The following 3 systems were handled as part of this project: 1. CTMT (Channel Technology Mid tier): CTMT is the umbrella term used to refer to those J2EE based applications which act as a middle tier between the front ends and the downstream systems. Few of the major applications included under CTMT were:

a) Card Solutions: It’s a Struts based J2EE web application used to present credit card and line of credit offers to the existing and new customers of the bank.

b) Online Deposit Account Opening (ODAO): This application is used by the Bank of America customers to apply for a checking account from the Bank’s website (www.bankofamerica.com)

c) Safe Send: Using the Safe Send application, existing Bank of America customers can transfer money to Mexico.

2. KTC (Know the Customer): KTC is the system where all the personal information (such as name, SSN, address etc) and the account related information for all the bank’s customers are stored. The system is built on J2EE architecture composing of a user interface called as “Process Bar”, a middle tier which contains the business logic and the mainframe database where the actual data is stored.

3. UDE (Universal Decision Engine): UDE is the decision system where all the credit related assessment happens. To illustrate, a request for a credit card would be passed on from the front end systems to UDE where the decision happens and the result is passed back to the front end. Roles and Responsibilities:

● As a Technical lead for the application, responsibility included review and execution of the build –deploy requests and the requests for creation

& merging of ClearCase code branches

● As a Subject Matter Expert (SME), responsibility included ad-hoc analysis of defects and prompt defect resolution

● Performing build and deployment of applications in CIT, SIT and UAT environments

● Creation of branches for different code releases

● Creation and Applying Labels for different versions

● Performing Code merge from one release to another

● Migration of code from one environment to another

● Training of new team members

● Coordination of effort with onsite team members

No. of team members: 10

Technologies used:

IBM Rational Clear Case, CVS (Concurrent Version System), Star Team, UNIX, Shell Scripting

Certifications:

● IBM Certified Administrator Rational ClearCase Windows v2003 July 19, 2008 (Candidate ID: SR3505899)

● IBM Server Certified Specialist- AIX Basic Operations V5 August 23, 2008 (Candidate ID: SR3530264)

Education:

Degree Institute

Examination

Authority

Month & Year

of Passing

Bachelor

Of

Engineering(Telecommunication)

Administrative

Management

College of

Engineering,

Bangalore.

Visveswaraiah

Technological

University

(VTU),

Belgaum, India

Jun/2006

Contact this candidate