MARSHA WARD LANZO

Alpharetta, GA ***** 404-***-**** ac4jrq@r.postjobfree.com

Resourceful Executive Administrative Assistant. Highly self-motivated with a strong work ethic.

Employs professionalism and superior communication, interpersonal and organizational skills to meet client and company needs, which includes a strong background in Human Resources.

Skilled in assisting senior level executives with various tasks such as event planning and working with confidential/sensitive information.

CORE COMPETENCIES

Scheduling/Calendar

Event Oversight

Meeting and Travel Support

Business Correspondence

Presentation Development

Analysis and Proof Reading

Adept Writer

Report Generation

Customer and Vendor Relations

Document Control

Quick Books

Microsoft Office

PROFESSIONAL EXPERIENCE

Office Manager, Paraclete Counseling Center, Alpharetta, GA November 2016 – Present

Medical claims & billing.

Accounts payable & receivable.

Acted on all invoicing, statement reconciliation and filing of insurance.

Point-of-contact patients and doctors.

Responsible for payroll, 401K administration, all HR related functions.

Office Manager, Retail Technology Centers (R-Tech), Alpharetta, GA June 2016 – October 2016

Accountable for accounts payable and accounts receivable.

Acted on all invoicing, statement reconciliation and filing of sales taxes.

Point-of-contact for customer service relations inquiries which included help desk and shipping/receiving calls.

Dance Instructor, City of Roswell, GA 2012 – 2016

Lead dance instructor for kindergarten through age 7, teaching ballet, tap, jazz and musical theater.

(Personal note: As a former professional dancer in London’s West End, returned to teaching)

Personal Assistant, for Frederick Sievert, Stamford, CT 2007 - 2011

(Sievert, retired President of New York Life)

Coordinated personal schedule, including managing calendar for Board Meetings (several boards and a Chairmanship), and all related travel.

Teaching assistant to Mr. Sievert in his role as Ad Hoc Professor at Fairfield University, including managing online intranet system for class communication and postings.

Maintained business and personal tax records.

Coordinated maintenance and management activities for several personal homes.

Scheduled family meetings related to The Sievert Family Foundation.

Executive Assistant & HR Generalist, Indus International Inc. (Ventyx), Atlanta, GA 1999 – 2002

Executive Assistant (2000 – 2002)

Serving the CEO of a mid-sized, publicly traded software company.

Managed the CEO’s schedule with internal/external executives, clients, analysts and the Board of Directors.

Liaison for Investor Relations.

Coordinated meetings/travel schedule and completed expense reports.

Screened incoming calls and correspondence and responds independently when possible.

Arranged programs, events and conferences by arranging for facilities and caterer, issuing information or invitations and controlling event budget.

Directed preparation of records such as agenda, notices, minutes and resolutions for corporate meetings. Taking dictation and composes confidential correspondence.

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HR Generalist (1999 - 2000)

Conducted applicant tracking program. Contacted potential candidates and set up interviews with internal staff.

Coordinated the hiring of temporary workers with agencies, screening/interviewing candidates and their resumes. Maintained a database management for new hires and their paperwork.

Processing all employee changes into HRIS for 1000+ company, including review information, salary increases, address/telephone changes.

Manager of all employee awards program.

VOLUNTEER EXPERIENCE

Dedication to a service filled life began with performing at hospitals and day centers as a child. Ministry work has led to service as a Eucharistic Minister and as a teacher of adult and child catechesis classes at St. Thomas Aquinas.

Also as the Leader/Coordinator of a child care nursery at church that serves thousands of parishioners weekly, as well as leading social outreach groups within the Catholic Diocese to help people who are not in a position to help themselves.

ENTERTAINMENT EXPERIENCE

30+ plays/productions and concerts in London and the UK.

Since living in the US have performed and been involved with such shows as: Kiss Me Kate, Will Rogers Follies, Grand Hotel, My Fair Lady, The Fantasticks, Sitting Pretty, Babes in Arms, My One and Only, and The Good Companions. Member of UK and US Actor’s Equity Association.

EDUCATION

University of Colorado School of Music - Bachelor of Arts in Music & Communication, graduated Cum Laude

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