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Sales Customer Service

Bloomfield, New Jersey, 07003, United States
minimum +
February 14, 2018

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Stephanie Gere


Objective: To obtain a position that will enable me to use my professional experience and

ability to communicate effectively in a creative atmosphere with room for continued growth.


Strativity Group 9/2016 – 10/2017

Hackensack, NJ

Relationship Development Manager

Fielded sales inquiries for consulting business

Developed sales systems and outreach best practices for the business development outreach

Provided demos of the SAAS tool for journey mapping – Touchpoint Dashboard

Tracked all potential business using Salesforce

Completed proprietary company training on Customer Service and Experience

Attended industry related networking events and trade shows as Brand Ambassador

Helped planned industry events and workshops provided by the company

Handled logistics and attendee communications for the Inaugural Journey Mapping Academy

Wrote marketing material such as press releases and blogs

Supported other marketing and communications and design initiatives as needed

InventivEnergy, LLC 10/2015 – 07/2016

Jersey City, NJ

Project Coordinator

Brought on to procure clients for on-site Combined Heat & Power projects

Developed sales systems and outreach best practices for new start-up

Responsible for entire cycle of business development activity

Researched new targets using LinkedIn and Hoovers database

Made an average of 50 cold calls daily to C-Level Executives in Healthcare, Manufacturing, Education, and Commercial & Residential Real Estate

Attended industry related networking events and trade shows to meet new prospects

Created and edited Sales Presentations in Powerpoint

Set meetings and built relationships with key decision makers

Tracked leads, opportunities, and projects in Insightly CRM

Executive Assistant duties as needed for company CEO

YP 01/2015-10/2015

Paramus, NJ

Digital Sales Executive

Sales Administrator

(Admin Responsibilities)

Supported Sales team of 20+ reps and Executive Assistant to 2 Managers

Created and submitted expense reports (T&E) via Concur Solutions

Ran and organized sales reports and performance via Salesforce CRM and internal dashboards

Ordered supplies as needed and managed office environment

Took Meeting Minutes for weekly meetings and kept team updated on all changes

Scheduled and booked travel for Management team and Sales Executives

Coordinated and tracked all local interview candidates

Various projects completed as requested by Market Manager

(Sales Executive Responsibilities)

Heavy prospecting and cold calling to 100+ leads a day

Recorded all sales activities in Salesforce CRM

Conducted research on Market and Industry trends

Conversed face to face with clients on a daily basis and create customized advertising packages to meet their needs

Actively always pushing to exceed monthly budgets

Direct Sales Recruiting, LLC 11/2012– 10/2014

Stirling, NJ

Sales Recruiter

Responsible for entire recruitment cycle from first call to placement

Sourced and researched of all own leads via online databases

Cold called 50+ new candidates per day

Tracked all candidates and quotas in Excel spreadsheets

Updated all sales opportunities and open positions via Social Media

Mastered use of Bullhorn Recruitment Software

Rep of the Month for April and August 2013

European Wax Center 04/2012-10/2012

Bridgewater, NJ

Sales and Service

Handled various customer service issues professionally and efficiently

Responsible for the selling of new packages and promos developing core business for long term growth

Entrusted with opening and closing of the facility

Consistent biweekly sales goals met

Mastered use of Millennium Spa Service software and reservation book

Maintained cleanliness and overall presentation of the facility

Handling of all monies and profits for the day

Educating guests on services and products

Cablevision 11/2008-06/2011

Piscataway, NJ

Sales Coordinator/Admin

Graduated CVC University for training qualifications

Mastered use of Cable Data billing system and Sales Force Automation

Supported 35 sales reps both administratively and in the field

Tasked with more responsibility due to outstanding efficiency and multi-tasking skills within a fast paced environment

Supported management staff updating all spreadsheets, daily results, and team performance

Recognized as top coordinator within sales department

Filing of sales and adjoining documents


2004 - 2008 School of Performing Arts at MCVTHS

Completed 4 years of Conservatory style Acting program


Proficient in Microsoft Office – Word, Excel, PowerPoint

Proficient in Salesforce and Insightly CRM

Proficient in Bullhorn Recruiting Software

Proficient in Concur Solutions

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